Can't login PrestaShop Addons in back office

[xpagliosa]

Hi,

 

When I try to login to PrestaShop Addons in Modules section of my back office, I receive the error:

"PrestaShop was unable to log in to Addons. Please check your credentials and your Internet connection."

I can connect normaly in https://addons.prestashop.com, but from back office I receive that error.

How can I solve these?

Regards,

Alexandre.

[abdoulayems]

hello
i have the same problem. i can't log in addon from my back office. 
Did u solve your problem ??

thank you

[Xavier du Tertre]

Hello,

 

What version of PrestaShop are you using, and what version of PHP?

 

Thanks

[abdoulayems]

hello i'm using prestashop on cloud solution the 1.6 version.
I didn't configure a version of php

[Xavier du Tertre]

Is there any chance that you're trying to log in with your Cloud ID + password?

 

If not, if these are really your Addons credentials, can you log directly to Addons with them?

[abdoulayems]

Yes Xavier i have the same ID and password for Prestashop Cloud and for addons marketplace.
And yes, i log successfuly with it, when i go to addons website.

Edited April 27, 2015 by abdoulayems (see edit history)

[Arte Combate]

Hi Xavier!

Prestashop version 1.6.0.14

PHP version 5.3.29

 

I can log directly into the prestashop addons site normally.

 

I use the same user in admin and prestashop addons.

[Philipw]

Hi

 

I have the same problem

We got our site install from our web hosting

After some hours to load up our products, we found out how to change the Slider in module, but cant sign in to Addons from Back-office

So our website show their module, unfinished construction, their link, tel, etc. 

 

We try a new with Cloud, and got the same problem

Can any one show me how it work?

Thanks

Edited May 11, 2015 by Philipw (see edit history)

[Bacardichile]

Me Too!!!! Same Problem

 

Prestashop 1.6.0.14

Información del servidor Linux #1 SMP Wed May 7 23:32:49 UTC 2014 x86_64

Versión del servidor web Apache

Versión de PHP 5.3.27

Límite de memoria 128M

Tiempo Máximo de ejecución 30

[Pshopmod]

I solved it by enabling allow_url_fopen.

I'm not sure if this is a security risk.

[fclevski]

Hi,

 

I have the same problem. I cannot login to Prestashop addons from my PS back office. I can login to my account on their website with no problem. Have anyone solved this problem?

[webnovo]

I have same problem. Anyone solved?

[tastimur]

 Same Issue

 

Prestashop 1.6.0.13

[tastimur]

allow_url_fopen is already on.

 

I still get the message:

 

PrestaShop was unable to log in to Addons. Please check your credentials and your Internet connection.

 

Prestashop 1.6.13

 

[vaporz]

Any resolution on this issue?

[vaporz]

According to my host provider, it has something to do with the htaccess, we have it fixed but not without a fight with the hosting folks.

This was their answer
There was an .htaccess file in your ~/public_html directory referencing a php.ini file.
This file contained an incompatible or obsolete PHP directive which caused the log-in to fail. I have renamed the php.ini

I have multiple installs that this fixed. Seems that some hosts may be sharing the same files is why all my new test installs would still not work. Or they were giving me an answer they thought would make me happy.

 

If you are still having these issues, it is Definitely with your host provider. 
I have another host provider I made a fresh install on and all addon logins worked great with no problems.
Don't let your host provider tell you it is not their fault.
But, I could be wrong??

Consider my issues fixed on this thread.

[paulcsavdari]

I had same problem. I worked a few hours around it. Finnaly, for me the solution was to change the addonis password. It worked simple like that!

[KingKalp]

You simply needs to activate Extension from the WHM or install the Multi INI and there is an option... 

[vijayrami]

Hello,

 

I solved by making following changes.

 

in js/admin.js

 

find

function bindAddonsButtons()
{
    // Method to log on PrestaShop Addons WebServices
    $('#addons_login_button').click(function()

In that i just replace the code for AJAX success. There is something wrong in that.

 

Below is the change which i applied:

success : function(data){
                    var datastring = (data.trim());
                    if (datastring == "OK")
                    {
                        $('#addons_loading').html('');
                        $('#addons_login_div').fadeOut();
                        window.location.href = currentIndex + '&token=' + token + '&conf=32';
                    }
                    else {
                        $('#addons_loading').html('<br><div class="alert alert-danger">'+errorLogin+'</div>');
                    }
                }

Hope its work.

[ynocquet]

After several hours, I have finally found the issue and solved it for 1.6.x.x versions.

 

(You must be sure that curl and allow_url_fopen are activated)

 

In /classes/tools.php, the function file_get_contents never uses curl because one of the conditions is wrong.

 

In the function file_get_contents, you must replace the following line :

 if (in_array(ini_get('allow_url_fopen'), array('On', 'on', '1')) || !preg_match('/^https?:\/\//', $url)) {

by this line :

 if (!preg_match('/^https?:\/\//', $url)) {

You should now be able to connect to prestashop addons.

Edited April 2, 2017 by ynocquet (see edit history)

[5haun]

After several hours, I have finally found the issue and solved it for 1.6.x.x versions.

 

(You must be sure that curl and allow_url_fopen are activated)

 

In /classes/tools.php, the function file_get_contents never uses curl because one of the conditions is wrong.

 

In the function file_get_contents, you must replace the following line :

 if (in_array(ini_get('allow_url_fopen'), array('On', 'on', '1')) || !preg_match('/^https?:\/\//', $url)) {

by this line :

 if (!preg_match('/^https?:\/\//', $url)) {

You should now be able to connect to prestashop addons.

 

Thanks this worked for me PS 1.6.1.6

Edited May 11, 2017 by 5haun (see edit history)

[restorhome]

Hello,

 

I solved by making following changes.

 

in js/admin.js

 

find

function bindAddonsButtons()
{
    // Method to log on PrestaShop Addons WebServices
    $('#addons_login_button').click(function()

In that i just replace the code for AJAX success. There is something wrong in that.

 

Below is the change which i applied:

success : function(data){
                    var datastring = (data.trim());
                    if (datastring == "OK")
                    {
                        $('#addons_loading').html('');
                        $('#addons_login_div').fadeOut();
                        window.location.href = currentIndex + '&token=' + token + '&conf=32';
                    }
                    else {
                        $('#addons_loading').html('<br><div class="alert alert-danger">'+errorLogin+'</div>');
                    }
                }

Hope its work.

 

I tried this on 1.7.1.1 and is not working, I still fail logging to addons : /

[kwbarlow]

Any fixes for 1.7 yet...

[Alberto Chávez]

On 1/4/2017 at 11:29 AM, ynocquet said:

After several hours, I have finally found the issue and solved it for 1.6.x.x versions.

 

(You must be sure that curl and allow_url_fopen are activated)

 

In /classes/tools.php, the function file_get_contents never uses curl because one of the conditions is wrong.

 

In the function file_get_contents, you must replace the following line :

 if (in_array(ini_get('allow_url_fopen'), array('On', 'on', '1')) || !preg_match('/^https?:\/\//', $url)) {

by this line :

 if (!preg_match('/^https?:\/\//', $url)) {

You should now be able to connect to prestashop addons.

Thanks, You Are a Goooddd! Regards from México City!

[SGPinc]

allow_url_fopen = On ;
in php.ini do the job for me on 1.7

[bugrakorkmaz]

On 2/3/2017 at 10:15 PM, KingKalp said:

You simply needs to activate Extension from the WHM or install the Multi INI and there is an option... 

How do you do that?

[photoinvest]

On 4/29/2016 at 2:39 PM, vaporz said:

According to my host provider, it has something to do with the htaccess, we have it fixed but not without a fight with the hosting folks.

This was their answer
There was an .htaccess file in your ~/public_html directory referencing a php.ini file.
This file contained an incompatible or obsolete PHP directive which caused the log-in to fail. I have renamed the php.ini

I have multiple installs that this fixed. Seems that some hosts may be sharing the same files is why all my new test installs would still not work. Or they were giving me an answer they thought would make me happy.

 

If you are still having these issues, it is Definitely with your host provider. 
I have another host provider I made a fresh install on and all addon logins worked great with no problems.
Don't let your host provider tell you it is not their fault.
But, I could be wrong??

Consider my issues fixed on this thread.

Hi, what do you mean when you say you renamed php.ini? I read it so often but have no idea what it means. Thank you for your answer. 

[BurpFart]

New Install with the latest version to this date: PHP Version must be 7.4 to avoid the BO Login Loop. This may only be one solution though.

[ritarstore]

i have a same problem.

when I try to enter the addon market it says I have the wrong credentials. but it is not possible, because I ask to ask to recover password and it will be given to the email that I put everything ok. and I can recover. then I put the new password and it's the same

someone to help me?