Front end is blank

[mbrower415]

I have used Prestashop in the past on the same dedicated server. Yesterday I installed it manually and via softculous software and every time the front page is blank. I deleted and created the domain on my server and rebooted the server with no luck. I even watched the install video just to be sure I wasn't missing something. Prestashop has worked in the past year on my server so I am at a loss. 

 

The domain is currently offline so there is no link to it here. 

 

Any suggestions?

 

thankyou

[vekia]

white page = errors

please turn on error reporting

then try to open your page

you will see detailed error report

paste it here

[selectshop.at]

Activate mod debug: https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/

[mbrower415]

Hello and thank you for the help. Here is the message: 

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 30720 bytes) in /home/natsoa/public_html/tools/smarty/sysplugins/smarty_internal_compile_if.php on line 47

[mbrower415]

Did a bit of google searching and finally went into my dedicated server and adjusted the php.ini setting. Seems to be corrected now. 

[sworld]

Notice: Undefined property: stdClass::$smarty in /home1/sworld/public_html/wholesalestationery.in/classes/module/Module.php on line 2330

Fatal error: Call to a member function createTemplate() on a non-object in /home1/sworld/public_html/wholesalestationery.in/classes/module/Module.php on line 2330

[deyan4]

Hello,

 

I've just change a grid_5 class in my header.tpl, save it, and when I've loaded the page it was a blank. I undid the change and save again, but the page was still blank. 

 

I've got this in my errors.csv:

 

03 Oct 2016 07:18:17,"/var/www/vhosts/ladiesandgentleman.es/httpdocs/classes/Media.php:                 226","(Warning) filemtime(): stat failed for /var/www/vhosts/ladiesandgentleman.es/httpdocs/modules/blockcategories/blockcategories.css"           03 Oct 2016 07:18:17,"/var/www/vhosts/ladiesandgentleman.es/httpdocs/classes/Media.php:                 226","(Warning) filemtime(): stat failed for /var/www/vhosts/ladiesandgentleman.es/httpdocs/modules/blockcms/blockcms.css"             03 Oct 2016 07:18:17,"/var/www/vhosts/ladiesandgentleman.es/httpdocs/tools/smarty/sysplugins/smarty_resource.php:             720","(Warning) filemtime(): stat failed for /var/www/vhosts/ladiesandgentleman.es/httpdocs/cache/smarty/compile/65/db/c6/65dbc67849c0f2f538c52601f56ae06c2b2fa8aa.file.header.tpl.php"

 

What shall I do?

 

Thank you!

Edited October 3, 2016 by deyan4 (see edit history)

[bellini13]

sounds like a permission issue.  Most likely when you edit those files, you changed the permission of the files or folders to something that broke Prestashop

[deyan4]

I've modified only the header.tpl file and it's permissions are 644 as they are for all of the files. Quite strange!

 

Please help!

[deyan4]

I've found this:

[Mon Oct 03 03:40:00 2016] [warn] [client 51.255.65.7] mod_fcgid: stderr: PHP Fatal error:  Uncaught exception 'SmartyCompilerException' with message 'Syntax Error in template "/var/www/vhosts/ladiesandgentleman.es/httpdocs/themes/ladies/header.tpl"  on line 115 "<li role="presentation" {if $language.iso_code==$ lang_iso}class="selected_language" {/if}> {if $language.iso_code != $lang_iso} {assign var=indice_lang value=$language.id_lang} {if isset($lang_rewrite_urls.$indice_lang)} <a tabindex="-1" role="menuitem" href="{$lang_rewrite_urls.$indice_lang|escape:htmlall}""  - Unexpected " ", expected one of: "{" , "identifier"' in /var/www/vhosts/ladiesandgentleman.es/httpdocs/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php:665

in my error_log, but I can't see what's wrong here!

 

Anyone?

[bellini13]

what is line 115 of the header.tpl that you changed?  Did you try to replace this file with the original one?

[deyan4]

I've removed it and the front end appears now. But the strange things is that I haven't tuched that part of the code.

<li role="presentation" {if $language.iso_code==$ lang_iso}class="selected_language" {/if}> {if $language.iso_code != $lang_iso} {assign var=indice_lang value=$language.id_lang} {if isset($lang_rewrite_urls.$indice_lang)} <a tabindex="-1" role="menuitem" href="{$lang_rewrite_urls.$indice_lang|escape:htmlall}"
                                        title="{$language.name}"> {else} <a tabindex="-1" role="menuitem" href="{$link->getLanguageLink($language.id_lang)|escape:htmlall}" title="{$language.name}"> {/if}

            {/if} <img src="{$img_lang_dir}{$language.id_lang}.jpg" alt="{$language.iso_code}" width="16" height="11" /> {$language.name} {if $language.iso_code != $lang_iso} </a> {/if} </li>