Diego-M Posted March 18, 2015 Share Posted March 18, 2015 Hello, I was a "victim" of 0.12... I just updated with the 1-click update module and after completed update the Front Office works fine but the BackOffice is completely gone! when I try to enter BO after logging in just appears a blank page with only 1 line: PrestaShop™ 1.6.0.12 - 0.317s With debug mode on, when I check the source code on the browser, it shows <a href="http://www.prestashop.com/en/contact_us?utm_source=back-office&utm_medium=footer&utm_campaign=back-office-<br /> <b>Fatal error</b>: Call to undefined function mb_strtoupper() in <b>/home/tomatico/public_html/cache/smarty/compile/71/93/94/7193946579aa01860cf892eea7fc366c6786d0d0.file.footer.tpl.php</b> on line <b>67</b><br /> What can I do now to rollover to 1.6.0.11 or update to 1.6.0.13 ??? Unfortunately I only have the backup of the 1-click upgrade module ... Please help!!! Link to comment Share on other sites More sharing options...
Diego-M Posted March 18, 2015 Author Share Posted March 18, 2015 doekia, on 18 Mar 2015 - 08:54 AM, said: ..... Be sure also that you have reset your cache (cache/class_index.php delete it, smarty/compile/* delete them) That's the solution! thank you! Link to comment Share on other sites More sharing options...
Soyons Solidaire Posted March 19, 2015 Share Posted March 19, 2015 doekia, on 18 Mar 2015 - 08:54 AM, said: That's the solution! thank you! Hello, Do not delete index ! Link to comment Share on other sites More sharing options...
LuxFad Posted April 13, 2015 Share Posted April 13, 2015 This didn't do anything for me.. Link to comment Share on other sites More sharing options...
LuxFad Posted April 13, 2015 Share Posted April 13, 2015 Is there ANY way to over ride this? How do I get my site working again? I cannot access front end or back office, both are blank screens.. Is there any possible way to manually restore? I have an auto-backup.. Someone please help.. Link to comment Share on other sites More sharing options...
JoelWebsites Posted April 15, 2015 Share Posted April 15, 2015 Is error reporting ON? Link to comment Share on other sites More sharing options...
Recommended Posts