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Help! I was a "victim" of 1.6.0.12 upgrade.. BO not working at all!


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Hello, I was a "victim" of 0.12... I just updated with the 1-click update module and after completed update the Front Office works fine but the BackOffice is completely gone! when I try to enter BO after logging in just appears a blank page with only 1 line:

 

 
With debug mode on, when I check the source code on the browser, it shows 
 
<a href="http://www.prestashop.com/en/contact_us?utm_source=back-office&utm_medium=footer&utm_campaign=back-office-<br />
<b>Fatal error</b>: Call to undefined function mb_strtoupper() in <b>/home/tomatico/public_html/cache/smarty/compile/71/93/94/7193946579aa01860cf892eea7fc366c6786d0d0.file.footer.tpl.php</b> on line <b>67</b><br />

What can I do now to rollover to 1.6.0.11 or update to 1.6.0.13 ??? Unfortunately I only have the backup of the 1-click upgrade module   :( ... Please help!!!

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doekia, on 18 Mar 2015 - 08:54 AM, said:snapback.png

.....

Be sure also that you have reset your cache (cache/class_index.php delete it, smarty/compile/* delete them)

 

That's the solution!  thank you!

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  • 4 weeks later...

Is there ANY way to over ride this? How do I get my site working again? I cannot access front end or back office, both are blank screens..

Is there any possible way to manually restore? I have an auto-backup.. Someone please help..
 

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