order status says only £0.00 paid - paypal

[johnny_99]

when payment is made my order status says only £0.00 paid and the customer recieves payment error email - how do i correct this without manualy changing the db as refered to in a similar post. what is causing this?

[tomerg3]

Can you provide more informatio?

What was the payment method?

Did it appear as payed in your payment methos summary page?

[johnny_99]

it is made using paypal normal module. In payment summary module its state is set to payment failed and a customer gets a failure email. However payapl sandbox(once you log into that) itself says everything is fine. The paypal module does tell you to a couple of things on your paypal account but cant find the options it refers to in my paypal account

[tomerg3]

Try adding the following line in /modules/paypal/validation.php, it will send you an email with the response you get from paypal.

mail("[email protected]","Paypal response","Paypal returned the following information:\n".print_r($_POST,true));

[johnny_99]

thanks for that. How do we get rid of the prestashop error though as that still stays there until you manually adjust it.

[tomerg3]

You have to change it manually.

You should figure out what's going wrong and fix it...