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Greek Characters decode not working in Customer Thread and Timeline


glouk7
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While in message list in Customers - Customer Service all the messages review (40 chars) look fine, when you click to read the whole message the Greek characters in some messages are shown as the screenshot i attach.

 

1) I added the entity_encoding : "raw" in tinymce.js but it didn't work (this message was sent after that)

2) I tried to fix it through AdminCustomerThreadsController.php but when i add html_entity_decode or Tools::htmlentitydecodeUTF8 at $first_message the whole page doesn't work.

 

I use prestashop 1.6.0.9.

 

Thank you in advance

post-128672-0-97352900-1425999960_thumb.png

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  • 7 years later...
3 minutes ago, goldies said:

Hello glouk7, did you solved your issue, i have the same problem.

 

Regards

Igor

Yes, but it's a long time ago and i don't remember exactly the file.

The idea is to add a parameter at the query that fixes it...(i found the solution around here)

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