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hard to call this:)


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hi everybody.
Here's a weird thing. I have received payment (according to my bank) from customer, but when I checked BO this arder wasn't placed??!! I have checked the last item this customer put in his basket and he did have that item. But according to the shop he never finished order process.
Did this happpened to any of you? IF it did let me know, if not what now? I have contacted this customer but haven't received any replay so far.

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