Eratsu 0 Posted February 24, 2015 Estou tendo um problema na hora de acessa o ftp do sistema do prestashop online (aquele q vc faz sua propria loja online), eu coloco o login,senha e host corretamente e ele retorna este erro. Status: Resolving address of ftp.pswebstore.comStatus: Connecting to 192.99.143.130:21...Status: Connection established, waiting for welcome message...Status: Insecure server, it does not support FTP over TLS.Command: USER **************Response: 331 User ************** OK. Password requiredCommand: PASS **********Response: 530 Login authentication failedError: Critical error: Could not connect to server Share this post Link to post Share on other sites
selectshop.at 1,423 Posted February 24, 2015 Vc. está falando do Prestashop cloud. Vc. adicionou um usuário FTP como especificado na documentacao ? Vc. nao pode usar o IP. de acordo com a documentacao terá que colocar o servidor: ftp.pswebshop.com Share this post Link to post Share on other sites
Eratsu 0 Posted February 24, 2015 criei sim o usuario ftp e usei o ftp.pswebshop.com como servidor. http://4.ii.gl/JoIEekqKi.png Share this post Link to post Share on other sites
CarlosC 163 Posted February 24, 2015 Boas, Siga os passos indicados nesta pagina: http://doc.prestashop.com/display/CLOUD/Managing+FTP+users Verifique se esta a usar o user e password corretas e que a porta de ftp seja a 21. Share this post Link to post Share on other sites
selectshop.at 1,423 Posted February 24, 2015 (edited) Verifique o password e o usuário se estao corretos. Somente este é que podem estar dando problema. Porta nao necessita colocar (também nao coloquei e tenho acesso sem problemas). Edited February 24, 2015 by selectshop.at (see edit history) Share this post Link to post Share on other sites