unable to send mails when using SMTP method

[bvsmohan]

hi

my hosting company requires SMTP authentication to send emails. When i setup SMTP options nothing is happening, no error nor email working, but in few pages for example in send to a friend module when i send mail its redirecting to home page without giving successfully mail sent message.

when i contacted with my hosting company regarding this they provided me with a script to send mail, it is working perfectly, code is below

as i am new to PHP and prestashop i am unable to find whats the problem, please help me in this regard, thanks

code:

<?php
require_once "Mail.php";

$from = "Sachin Gupta ";
$to = "Znet ";
$subject = "Hi!";
$body = "Hi,\n\nHow are you?";

$host = "mail.sendgiftstowarangal.com";
$username = "[email protected]";
$password = "**********";

$headers = array ('From' => $from,
 'To' => $to,
 'Subject' => $subject);
$smtp = Mail::factory('smtp',
 array ('host' => $host,
   'auth' => true,
   'username' => $username,
   'password' => $password));

$mail = $smtp->send($to, $headers, $body);

if (PEAR::isError($mail)) {
 echo("
" . $mail->getMessage() . "");
} else {
 echo("
Message successfully sent!");
}
?>

[mooshi]

for your username, just try the test without your .com string after in the configuration eg your username is not [email protected], it's just test. Is that how you have set it up?

[bvsmohan]

i used both types, with and without domain name but unable to send

[mooshi]

hi!

what are your settings in the bo

is SSL enabled and what port no#?

[bvsmohan]

here is the screenshot of email settings

[mooshi]

ok problem is you need to have SSL enabled, not sure on port no# , but google uses 465. Sorry I never use smtp to be honest, because of the problem you are having. I always use mail and have never had a problem.

see some here too....I think it depends on your host

http://www.prestashop.com/forums/viewthread/36284/#171780

[bvsmohan]

KGal thanks for ur help,

when i use phpmailer its sending message but its delivery was failed and when i contacted my hosting company they said mail needs to be authenticated to send, is there any way to authenticate sending mail when using phpmailer.

and as i said in my first post the code which is provided by hosting company, which uses SMTP method working fine

[mooshi]

No! problem, wish you could find a solution though

do you have SSL with dedicated IP or just shared SSL?

[bvsmohan]

it is shared SSL,

when i try to send to a friend option i observed that its neither giving "mail send successfully" or "error occurred" messages, its simply redirecting page to home page

[mooshi]

Is the error above using mail or smtp? I always though that you couldn't use shared SSL, but I could quite possibly be wrong. Has to be host problem....I don't have any solution sorry.

[mooshi]

http://www.prestashop.com/forums/viewthread/40914/help_configuration___use/total_stop_of_all_ps_emails_ps_or_isp

Maybe try this solution, worth a shot!

[bvsmohan]

tried everything but no use,
thanks for all the help