asmar Posted February 20, 2015 Share Posted February 20, 2015 Hi all, Most of my modules suddenly most likely after an upgrade to the latest stable version (1.6.0.11) missing text and can't find anything to help how to fix it. See attached image of an example. It is the "Social Networks" module but same happening in most of the modules. Any idea how to troubleshoot that? Thanks Link to comment Share on other sites More sharing options...
Rolige Posted February 20, 2015 Share Posted February 20, 2015 This problem is with NON native modules, or also with natives?Try something, clear all the prestashop cache and cookies in your browser, and refresh. Link to comment Share on other sites More sharing options...
asmar Posted February 20, 2015 Author Share Posted February 20, 2015 Hi cotoko, It seems to be only with the non native modules, all of them have the same behaviour. Browser already cleared, tested with 3 different, no cache at all on the web site and still the same problem. Link to comment Share on other sites More sharing options...
Rolige Posted February 20, 2015 Share Posted February 20, 2015 Well, I think you have the answer, if the problem is only with non native, maybe can be something wrong in these modules about the compatibility. Link to comment Share on other sites More sharing options...
asmar Posted February 20, 2015 Author Share Posted February 20, 2015 Obviously there is a problem. Is there any log file where I can check for errors? Thanks Link to comment Share on other sites More sharing options...
asmar Posted February 20, 2015 Author Share Posted February 20, 2015 Just an update. On another 1.6.0.11 installation that module works fine, not having the same problem I'm experienced. Anyone with a suggestion how to troubleshoot this? I can't see any error in logs. Link to comment Share on other sites More sharing options...
Rolige Posted February 20, 2015 Share Posted February 20, 2015 Turn on debug mode to see if show some error, is strange, but I get the impression that might be the cache/cookies. Link to comment Share on other sites More sharing options...
asmar Posted February 20, 2015 Author Share Posted February 20, 2015 It is not the cache/cookies as I've delete/clear everything many times. Debug is on as suggested from docs under config.inc.php but doesn't throw anything. Link to comment Share on other sites More sharing options...
sboyle Posted February 20, 2015 Share Posted February 20, 2015 I have the same issue with non native modules - its not fair, I am new to Prestashop and spent a lot of cash on extra modules the past few days, surely this can't be right! I am very disappointed. Link to comment Share on other sites More sharing options...
bellini13 Posted February 21, 2015 Share Posted February 21, 2015 Did you attempt to translate modules or pages after the upgrade was complete? Link to comment Share on other sites More sharing options...
asmar Posted February 21, 2015 Author Share Posted February 21, 2015 Yes and values stored fine in translations. Link to comment Share on other sites More sharing options...
tdr170 Posted February 21, 2015 Share Posted February 21, 2015 It is not the cache/cookies as I've delete/clear everything many times. Debug is on as suggested from docs under config.inc.php but doesn't throw anything. Debug/error reporting is not in config.inc.php in 1.6 it is in defines.inc.php, error reporting has not been in config.inc since 1.4 With Google browser hit F12 this click on the console tab and see if there are any errors reported there. change this to true /* Debug only */ define('_PS_MODE_DEV_', false); Link to comment Share on other sites More sharing options...
bellini13 Posted February 21, 2015 Share Posted February 21, 2015 Yes and values stored fine in translations. There is a defect with v1.6.0.11 when you use translations. It may have stored fine for the fields you provided a value for. However it makes every other field blank. https://github.com/PrestaShop/PrestaShop/commit/9e27137fc1f1d57d4da9fc3fc1a63bba23c9a422 1 Link to comment Share on other sites More sharing options...
Publiselect Posted February 21, 2015 Share Posted February 21, 2015 Hello Just a question related to this issue , are you using leo themes? could be something on classes/translate. Link to comment Share on other sites More sharing options...
asmar Posted February 21, 2015 Author Share Posted February 21, 2015 Hi guys, Thanks everyone for the input. I found the problem. There is a bug in Prestashop. When you try to translate multiple modules/text and then click the main save that appears on the top of the transations page it doesn't save anything at all and this is why I had the missing text. When I started translating one part each time and click the save and stay button it was saving properly and problem solved. Anyone know if there is a bug report on this? Thanks Link to comment Share on other sites More sharing options...
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