rv01 Posted February 16, 2015 Share Posted February 16, 2015 Hi I wanted to create a voucher for a specific customer but the field "limit to customer name" search is not working, and when I enter a specific customer name it disappear when I create the voucher. Any idea on how to check what's wrong in my installation? PS 1.6.0.11 ; all modules up to date Link to comment Share on other sites More sharing options...
shacker Posted February 17, 2015 Share Posted February 17, 2015 in google chrome, right click to see element inspector, and check if you dont see any javascript errors in the console 1 Link to comment Share on other sites More sharing options...
rv01 Posted February 18, 2015 Author Share Posted February 18, 2015 This is the chrome "inspector" result Link to comment Share on other sites More sharing options...
shacker Posted February 18, 2015 Share Posted February 18, 2015 you dont find any red warning in the inspector? Link to comment Share on other sites More sharing options...
rv01 Posted February 18, 2015 Author Share Posted February 18, 2015 Ah, yes, here they are, attached Link to comment Share on other sites More sharing options...
shacker Posted February 18, 2015 Share Posted February 18, 2015 ok, that looks like some missing files upload again the admin folder of a same version of your installed prestashop, and upload the js main folder again, and check if works Link to comment Share on other sites More sharing options...
rv01 Posted February 18, 2015 Author Share Posted February 18, 2015 (edited) Thanks for helping. I have uploaded a new PS and created a test shop, this field is working in the test shop. I replaced the JS directory in my production shop by the one of the new install. Still it does not work, see attached. Edited February 18, 2015 by rv01 (see edit history) Link to comment Share on other sites More sharing options...
shacker Posted February 23, 2015 Share Posted February 23, 2015 ok, upload the admin directory too, with other name, and check if you can do that in the new admin Link to comment Share on other sites More sharing options...
rv01 Posted February 23, 2015 Author Share Posted February 23, 2015 I have copied the new admin folder, logged in using it, and same error, see attached. ??? Link to comment Share on other sites More sharing options...
shacker Posted March 15, 2015 Share Posted March 15, 2015 ok, in root folder, rename the js folder to jsold, and reupload the js folder Link to comment Share on other sites More sharing options...
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