zabamich Posted February 5, 2015 Share Posted February 5, 2015 Hi I found some issue with paypal module. Before update store to latest version 1.6.0.11 I have set in Bo for paypal module use default store currency. In my store we using euro(defoult) and gbp. And customer who seen price in Usd was charged in euro. Example product in euro was for 4.5 euro =5.15 USD ( proce converted by store) so customer was charged for 4.5 euro at the checkout. After update customer is charged for 5.15 euro. what is wrong becouse price for this product is 4.5 euro. Amount is not converted correctly. Modułem was uninitiated cleaned and set one more time. But issue still it is. Installed module version 3.8.1 official paypal module for prestashop. Link to comment Share on other sites More sharing options...
tuk66 Posted February 6, 2015 Share Posted February 6, 2015 Try to uninstall the PayPal module and install again. Sometimes it helps. Link to comment Share on other sites More sharing options...
zabamich Posted February 7, 2015 Author Share Posted February 7, 2015 I did few times. And still the same issue. I someone know how to fix problem with currency conversion will be great. I can pay for quick fix. Link to comment Share on other sites More sharing options...
tuk66 Posted February 7, 2015 Share Posted February 7, 2015 You can also add USD to your PayPal acoount as another currency. Link to comment Share on other sites More sharing options...
zabamich Posted February 7, 2015 Author Share Posted February 7, 2015 (edited) I have. But for me is easier manage in back office when all transaction are in the same currency. Easier for revenue. Less work. I know I can accept other currencies as well. I checked on clean 1.6.0.11 instalation and conversion working fine. Problem is after upgrade. Edited February 7, 2015 by zabamich (see edit history) Link to comment Share on other sites More sharing options...
zabamich Posted February 17, 2015 Author Share Posted February 17, 2015 Update, about paypal module. I spend few days , to move products, order, etc, to clean installation, and for few days, currency was converted file to default store currency. and since today morning is the same issue, amount is not converted only currency is changed. No any changes in store, data base etc.So definitely is huge issue with latest presta 1.6.0.11. Link to comment Share on other sites More sharing options...
zabamich Posted February 28, 2015 Author Share Posted February 28, 2015 Still no any idea?? where is problem?? and why after few days problem back?? i cheked db from clean and real strore and i don't see any different in currency setting. I chaked also clean instalation lates version of prestashop and so far is fine price is converted . Link to comment Share on other sites More sharing options...
ivanotti Posted March 1, 2015 Share Posted March 1, 2015 I have the same problem after 1.6.0.9 and 1.6.0.11 Link to comment Share on other sites More sharing options...
zabamich Posted April 3, 2015 Author Share Posted April 3, 2015 Any one have fixed that issue?? I have updated also my store to 1.6.0.13, and still is the same issue?? Amount is not coverted only currency is changed when is set defoult store currency in payment gateway. Link to comment Share on other sites More sharing options...
Mark Hesketh Posted April 15, 2015 Share Posted April 15, 2015 (edited) I am having the same issue after upgrading to 1.6.0.14. What was the last version of PrestaShop where this worked? 1.6.0.9? Edited April 15, 2015 by Mark Hesketh (see edit history) Link to comment Share on other sites More sharing options...
zabamich Posted April 15, 2015 Author Share Posted April 15, 2015 1.6.0.9 was the last one where conversion working fine without issue. Link to comment Share on other sites More sharing options...
ivanotti Posted April 15, 2015 Share Posted April 15, 2015 PayPal works fine before update. When you make update ti newer verison, PayPal current conversion fails. If anyone can make clean instalation of PS 1.6.0.14. and test PayPal currency conversion, it will be helpful for all. Link to comment Share on other sites More sharing options...
zabamich Posted April 15, 2015 Author Share Posted April 15, 2015 problemlesm is somewere in presta files, I spend few days to tarnsfer products, customer orders, etc to clean instalation on 1.6.0.13 and for few days conversion worked fine, and shudenly stopped working. during that time there wern't any change is store. 1 Link to comment Share on other sites More sharing options...
Mark Hesketh Posted April 15, 2015 Share Posted April 15, 2015 PayPal works fine before update. When you make update ti newer verison, PayPal current conversion fails. If anyone can make clean instalation of PS 1.6.0.14. and test PayPal currency conversion, it will be helpful for all. Can confirm I also have this issue after upgrading to 1.6.0.14. I'm currently in the process of downgrading back to 1.6.0.9 as quite a few issues have surfaced, and I'm led to believe its one of the more stable releases in PrestaShop 1.6 Link to comment Share on other sites More sharing options...
Mark Hesketh Posted April 16, 2015 Share Posted April 16, 2015 Working again after downgrading to 1.6.0.9. I'm going to stick with this version as I've had a number of issues with .11-14. Back Office page load time back down to 100ms too. It had mysteriously jumped up to 2.00s+ with 1.6.0.14. Link to comment Share on other sites More sharing options...
Queenfan.nl Posted April 17, 2015 Share Posted April 17, 2015 I hope for a quick solution. I have that problem to with version 14 Link to comment Share on other sites More sharing options...
ivanotti Posted April 17, 2015 Share Posted April 17, 2015 Problem is in Prestashop. PayPal module is OK. I think that Vekia (moderator on this forum) can help where is the problem. He know how Prestashop works from A to Z. How can we call Vekia here? Link to comment Share on other sites More sharing options...
Soyons Solidaire Posted April 18, 2015 Share Posted April 18, 2015 Bonjour Un conseil ne passe pas en version 1.0.6.14 beaucoup de problème au niveau BackOffice lenteur lien Modules ? Link to comment Share on other sites More sharing options...
Mark Hesketh Posted April 18, 2015 Share Posted April 18, 2015 Hi guys, Quick update to my situation that may help you, the problem was still occurring on PrestaShop 1.6.0.9. I've found the problem goes away for me when I disable the Google Analytics module (v2.0.9). I believe this has something to do with the PayPal module updating the customers cart before payment, which in turn triggers a hook Google Analytics uses, overwriting the currency change. I'm not sure though. For now I've reverted back to Google Analytics 1.8.2 (Download from here, you'll need to copy the 'backwards_compatibility' folder from another module into it). Hope this helps anyone else with this issue. Link to comment Share on other sites More sharing options...
zabamich Posted April 18, 2015 Author Share Posted April 18, 2015 I checked and you have right. When I switched off Google analytic module v 2.0.9 conversion back to normal in paypal module. So simple solution. If you know where is a problem. now prestashop development have to find issue inside that module. Link to comment Share on other sites More sharing options...
Soyons Solidaire Posted April 18, 2015 Share Posted April 18, 2015 Hi guys, Quick update to my situation that may help you, the problem was still occurring on PrestaShop 1.6.0.9. I've found the problem goes away for me when I disable the Google Analytics module (v2.0.9). I believe this has something to do with the PayPal module updating the customers cart before payment, which in turn triggers a hook Google Analytics uses, overwriting the currency change. I'm not sure though. For now I've reverted back to Google Analytics 1.8.2 (Download from here, you'll need to copy the 'backwards_compatibility' folder from another module into it). Hope this helps anyone else with this issue. Merci, justement je l'avais désinstaller a cause de ça, on n'est nombreux a avoir se problème de lenteur uniquement "BackOffice lien Modules" ? Amitiés Link to comment Share on other sites More sharing options...
Gamestech Posted May 1, 2015 Share Posted May 1, 2015 We are also experiencing this problem and can replicate the behaviour in disabling the Google Analytics module. Once that is done the value submitted to Paypal in the store default currency is correct. Please can someone from Prestashop look into this ASAP? Link to comment Share on other sites More sharing options...
dragohmsbreath Posted May 6, 2015 Share Posted May 6, 2015 Same problem here. Link to comment Share on other sites More sharing options...
Spoons Posted July 29, 2015 Share Posted July 29, 2015 I think I had the same problem today, I've uninstalled the Google Analytics module in the hope that I don't lose any more money! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now