Jump to content

Product pages viewed not counting!?


Recommended Posts

Hey! Until a few days ago the product pages viewed counter on the main admin home page worked fine! But suddenly it stopped counting? It hasn't increased in about 4 days, yet in that time ive have plenty of orders so customers must be looking at products.

Before it stopped it was increasing by around 100 views a day, so I'm certain it's not that people just arent looking at product pages...

Any thoughts?

Thanks!

Share this post


Link to post
Share on other sites

  • 1 year later...

As embarrassing as it is, I dont like to admit, lol, but I found that the counter doesn't automatically update to view the new month/year you are in. so you have to click the 'month' button next to the counters. It might just be showing the count for january. check the dates :)

Share this post


Link to post
Share on other sites

Thx for the reply. The dates were fine. I actually found the problem. I had to configure the module Data Mining For Statistics as shown in the attached screen shot. I can't remember that I had to do that in the previous version. It stopped working after the upgrade.
Now it all works fine.

38561_Px3ioXaJHX0qbBEW15Yj_t

  • Like 2

Share this post


Link to post
Share on other sites

 Share

×
×
  • Create New...

Important Information

Cookies ensure the smooth running of our services. Using these, you accept the use of cookies. Learn More