Greu Posted January 31, 2015 Share Posted January 31, 2015 Hi Prestasheeps ! If an order is cancelled for whatever reason, how can we update the invoice if one was generated earlier ? Is there an easy way to add mention of the CANCELLED or REIMBURSED status ? Currently, a customer can still access the invoice as if the order was paid and delivered when the order has been cancelled and reimbursed. Thanks for any hints... Link to comment Share on other sites More sharing options...
tuk66 Posted February 2, 2015 Share Posted February 2, 2015 You shouldn't change already paid or shipped order. All changes should be done through good returns and credit slips. Ask your tax consultant. Anyway, I think there is no way how to recreate the invoice. At least now. Link to comment Share on other sites More sharing options...
Greu Posted February 3, 2015 Author Share Posted February 3, 2015 you do not change any value content with this amendment. you only display the status change so that your invoice has a mention that the order got cancelled and/or reimbursed. it is not logical not to have this information on the invoice : companies usually add stamps on paper invoices - such as paid or reimbursed. maybe I don't see your point ? Link to comment Share on other sites More sharing options...
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