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Customer service attachments not working


kristrygg

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Hi,

 

We've a store setup - MP3Accompanist.com, and we regularly have customers using the customer service contact form to upload attachments. However in the back office -> customer service, the attachments never appear.

 

We've confirmed that the attachments are being uploaded, and linked to the message, but there is no button/link to access them on the bakc office -> customer service -> view message page.

 

Is this a bug or are we missing something?

 

Thanks

 

Kris

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