Jump to content

How to delete|deactivate both my prestashop account and webshop. Permanently.


Recommended Posts

I tried Prestashop (set up an account and basic shop) but it did not meet my needs. So I want to delete it but it seems more hard even though it should be a basic.

 

It seems like i am the only person with such an issue or just am missing out on an obvious solution, but I indeed tried to find everywhere where one would commonly search for account deactivation.

 

I would really appreciate help here.. I do not want just to make the website "hidden" or anything, I want to completely deactivate account and the webshop to have no trace of either.

 

Best regards,

Ruzanna

Link to comment
Share on other sites

  • 9 months later...
  • 1 month later...

I am in the same boat.  PrestaShop does not currently allow users to close their account.  I do not think that this is good practice.

 

To the PrestaShop employee whose job it is to review this forum (because there definitely will be someone assigned to that task), I ask that you have the courtesy to respond to this post.  Either tell us that:

  • there is no way to close our account, or
  • there is a way to close out account, and advise us how to do it.
Edited by andrew1234 (see edit history)
  • Like 1
Link to comment
Share on other sites

  • 1 month later...
  • 2 weeks later...
  • 7 months later...

I tried Prestashop (set up an account and basic shop) but it did not meet my needs. So I want to delete it but it seems more hard even though it should be a basic.

 

It seems like i am the only person with such an issue or just am missing out on an obvious solution, but I indeed tried to find everywhere where one would commonly search for account deactivation.

 

I would really appreciate help here.. I do not want just to make the website "hidden" or anything, I want to completely deactivate account and the webshop to have no trace of either.

 

Best regards,

Ruzanna

 

 

 

Hi Ruzanna,

 

  If you need a front-office option for that, you can try this module: http://addons.prestashop.com/en/24118-deactivate-disable-account-front-office-feature.html

  It will allow users to deactivate / disable their accounts by themselves.

Edited by Danbrinzaru (see edit history)
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...