pindesign Posted February 16, 2015 Posted February 16, 2015 I'v solved all. my solution is here https://github.com/PrestaShop/PrestaShop/blob/5a0d4c90ff95332d8a03df84c5821c730a95087d/admin-dev/themes/default/template/controllers/products/features.tpl Confirm. fabio fix works. Thank you! Share this post Link to post Share on other sites More sharing options...
amillen Posted February 16, 2015 Posted February 16, 2015 Any update on the fix for this. Features.tpl does nothing for me. Having to add products and update products is a real pain 1 Share this post Link to post Share on other sites More sharing options...
zeki893 Posted February 17, 2015 Posted February 17, 2015 Any update on the fix for this. Features.tpl does nothing for me. Having to add products and update products is a real pain hopefully will be resolved this week Share this post Link to post Share on other sites More sharing options...
paxmaster Posted February 18, 2015 Posted February 18, 2015 Cannot confirm that Fabio's solution works. It does nothing for me. Share this post Link to post Share on other sites More sharing options...
PhpMadman Posted February 18, 2015 Posted February 18, 2015 If "Fabio's fix" does not work, it is because you don't have that error. See this post, for the error. https://www.prestashop.com/forums/topic/393218-16011-problem-with-saving-products/?p=1958955 Also if it dosent work, check the latest GET in console, see if the response contains any error, that is how I found my problem Share this post Link to post Share on other sites More sharing options...
serjb Posted February 18, 2015 Posted February 18, 2015 Hi. I'm too can not add and update products. On my VPS server no "Evasive mode" (mod_evasive not installed) Someone here has promised to release a fix for a week, but here comes the second week ... Who known, will be update or better revert to an older version? Share this post Link to post Share on other sites More sharing options...
NemoPS Posted February 20, 2015 Posted February 20, 2015 .12 was supposed to be out already, any news? Xavier? 2 Share this post Link to post Share on other sites More sharing options...
gsxr1000au Posted February 23, 2015 Posted February 23, 2015 Still waiting on .12 to fix this after 2 weeks.... Share this post Link to post Share on other sites More sharing options...
xertion Posted February 24, 2015 Posted February 24, 2015 I just updated to 1.6.0.12 and this issue persists for me. Seems like people are describing slightly different symptoms and problems in this thread. But for me if I go to a product, the tabs (SEO, Warehouse etc) of the product is taking forever to load (Aprox. 2 minutes and 30 seconds load time). If I try to save the product before these tabs are loaded I get an error saying friendly url field etc is missing (Because they haven't been loaded yet in the tabs). We had 1.5.6.2 previously without any issues. Loading products and saving them were done in seconds. We then upgraded to 1.6.0.9 where this issue started, and it's so bad that it's impossible to do day-to-day work tasks. We then upgraded to 1.6.0.12 as I mentioned above, and the issue persists. We have about 5000 products and 400 categories in our store. 99% of our products do not have any attributes or combinations but are just plain, simple, basic products. This issue seem to happen on all products I try to load. Share this post Link to post Share on other sites More sharing options...
gigant09 Posted February 24, 2015 Posted February 24, 2015 issue persists, used to be on 1.6.0.11 and updated today to 1.6.0.12 with 1 click upgrade function. Update went through without any errors. Cleared cache then, still keep spinning.. Share this post Link to post Share on other sites More sharing options...
DailyFresh Posted February 24, 2015 Posted February 24, 2015 where can i download .12 ? Share this post Link to post Share on other sites More sharing options...
amillen Posted February 24, 2015 Posted February 24, 2015 Well I have updated and not a difference has it made, in fact unbelievably, it is taking longer. As i type this it has been spinning for over 10mins since the update. Can somebody please look at this and get it sorted as Prestashop is unusable like this. Share this post Link to post Share on other sites More sharing options...
Vincent Terenti Posted February 24, 2015 Posted February 24, 2015 Hi all, As Xavier said previously in this topic, we fixed an issue on this subject but the main reason is: "when you save your product, you send 12 requests (one for each tab of your product page) to your server and to prevent mod_evasiv DOSPageInterval to block your requests we must slip 1s between each call." So don't hesitate to contact your server administrator or your provider in order to change DOSPageInterval. It is mainly due to the server you use. Best regards, Share this post Link to post Share on other sites More sharing options...
xertion Posted February 25, 2015 Posted February 25, 2015 (edited) Hi all, As Xavier said previously in this topic, we fixed an issue on this subject but the main reason is: "when you save your product, you send 12 requests (one for each tab of your product page) to your server and to prevent mod_evasiv DOSPageInterval to block your requests we must slip 1s between each call." So don't hesitate to contact your server administrator or your provider in order to change DOSPageInterval. It is mainly due to the server you use. Best regards, Seriously? How arrogant could you be? After using Prestashop for more than 5 years, I'm so freaking tired of your attitude, responses and just plain arrogance. You seem to think that the people reporting these problems are stay-home moms who set up their hobby store, know nothing about web development and is not worth listining to, because "you know better". The reason I say this is because if you really had read the comments in this thread, and listened to the issues people are reporting, you would laugh at the idea of saying that the solution is the server DOSPageInterval. Yes you are right. DOSPageInterval can help you fix a couple of seconds of load time. But is it 12 seconds people are reporting? No. People are reporting 2min, 5min, 10min load times. Timeouts on server, 500 errors etc. While you guys have been writing this issue off, I have been trying to experiment and find a solution to it. I have yet found the exact reason why the load times are insane as they are. But I have found how to stop it and how to avoid it as a temporary solution. Our temporary solution: It seems like if you login to another user profile that has less permissions, the load time issue is gone. We use the Translator profile and we activate Product-permissions to it. The tabs then load instantly and we can save and update products fine. On the SuperAdmin user profile. which have all permissions activated, the load time are 2-3min long. This is means that you can bascally not use your SuperAdmin to manage your stores products. You need to use a second account with less permissions and therefor I don't see this as a permanent and final solution. But a temporary one. So... there you go Prestashop staff... Hopefully after being spoonfed a clue to the problem, perhaps maybe you will be able to fix it for real this time. Regards A user who will never set up a secondary project in Prestashop ever again. Edited February 25, 2015 by xertion (see edit history) 2 Share this post Link to post Share on other sites More sharing options...
NemoPS Posted February 25, 2015 Posted February 25, 2015 where can i download .12 ? https://www.prestashop.com/en/download .13 though, .12 was bugged as soon as it was out. Meh. Share this post Link to post Share on other sites More sharing options...
zeki893 Posted February 25, 2015 Posted February 25, 2015 Just updated to .13 as well. Same problem as xertion. Using cpanel so it doesn't have mod_evasive as an option in easyapache. Checked phpinfo and don't see mod_evasive there either. Share this post Link to post Share on other sites More sharing options...
DailyFresh Posted February 25, 2015 Posted February 25, 2015 Thanks Nemo1. The same reported issues on .13, all very slow and the save spins just the same. Share this post Link to post Share on other sites More sharing options...
*GianlucaVega* Posted February 25, 2015 Posted February 25, 2015 Hello everyone, Xertion You are a Great! i think exactly as you! No Comment... Share this post Link to post Share on other sites More sharing options...
Vincent Terenti Posted February 25, 2015 Posted February 25, 2015 Hi all, We are listening to all your complaints about the save buttons problems in the product page on the Back Office. Before this current system on the product page, a lot of people were complaining about technical errors they had when trying to save the product page before all tabs could be loaded. We resolved this issue by blocking the "save" buttons until all tabs are loaded. Be sure we don't want to be arrogant, i repeated what Xavier told in the different topics about this issue because almost each time we ask merchants access to their shops, we could see that they had overrides or modules which impacted the proper functioning of their shop; or that their server was not powerful enough. We understand that some people have very long loading times which can be very annoying to work with. In your Back Office you can go to "Advanced Parameters" -> "Performance". In the "Debug Mode" section, disable non PrestaShop modules and disable all overrides . If you don't have this slowness problem anymore, you probably have a problem with non PrestaShop modules or an override. If you still have this issue, don't hesitate to send me your FTP and Back Office accesses (by private message) and we will investigate in your shop. You can be sure that we are listening to you. We are working for you, not against you. Best regards, 3 Share this post Link to post Share on other sites More sharing options...
*GianlucaVega* Posted February 25, 2015 Posted February 25, 2015 (edited) Always Peace and Love Vincent Terenti, in the end here are all businessmen and developers who love the platform prestashop and we would like to work without problem like this. Have a Nice Day. Edited February 25, 2015 by *GianlucaVega* (see edit history) 1 Share this post Link to post Share on other sites More sharing options...
zeki893 Posted February 26, 2015 Posted February 26, 2015 Hi all, We are listening to all your complaints about the save buttons problems in the product page on the Back Office. Before this current system on the product page, a lot of people were complaining about technical errors they had when trying to save the product page before all tabs could be loaded. We resolved this issue by blocking the "save" buttons until all tabs are loaded. Be sure we don't want to be arrogant, i repeated what Xavier told in the different topics about this issue because almost each time we ask merchants access to their shops, we could see that they had overrides or modules which impacted the proper functioning of their shop; or that their server was not powerful enough. We understand that some people have very long loading times which can be very annoying to work with. In your Back Office you can go to "Advanced Parameters" -> "Performance". In the "Debug Mode" section, disable non PrestaShop modules and disable all overrides . If you don't have this slowness problem anymore, you probably have a problem with non PrestaShop modules or an override. If you still have this issue, don't hesitate to send me your FTP and Back Office accesses (by private message) and we will investigate in your shop. You can be sure that we are listening to you. We are working for you, not against you. Best regards, hi Vincent gonna message you details to mine. i disabled all overides and disabled non prestashop modules and still slow. Share this post Link to post Share on other sites More sharing options...
serjb Posted February 26, 2015 Posted February 26, 2015 where can i download .12 ? Use module "1-Click Upgrade" Share this post Link to post Share on other sites More sharing options...
des2006 Posted February 26, 2015 Posted February 26, 2015 (edited) Seeing the thread, I tested with my site. It is now v1.6.0.12. (I upgraded from v1.6.0.11 with 1 click upgrade and it worked. However, trying to upgrade to v1.6.0.13 failed with 1 click upgrade) I am using a dedicated server with Centos 7. Trying to save a few products and all are done within 0.5s. Now I have only less than 20 products to test. Don't know if more products will have the issue coming out. One issue I found out is on the product duplication. If duplicate a product with image already uploaded, duplication will be failed. When I delete the image, the same product can be duplicated. **** Just upgraded to 1.6.0.13 by clean installation. Products can be saved within 0.1s. Duplication of products is still the same as above. *** Edited February 26, 2015 by des2006 (see edit history) Share this post Link to post Share on other sites More sharing options...
hmc Posted February 26, 2015 Posted February 26, 2015 Hi, You can tried this : https://www.prestashop.com/forums/topic/400261-button-save-very-slow-to-load-after-update/ The solution of sandrocirlini works for me Share this post Link to post Share on other sites More sharing options...
webants Posted March 1, 2015 Posted March 1, 2015 **** Just upgraded to 1.6.0.13 by clean installation. Products can be saved within 0.1s. Duplication of products is still the same as above. *** Didn't had the dubplication problems.. I upgraded to 1.6.0.13 (no clean install) and still have the longgggg loading problem 1minute+ Is a clean install a solution? how do i keep all my settings? Or is there anybody who can look at my install? thanxs in advance.. Share this post Link to post Share on other sites More sharing options...
Vineet Girdhar Posted March 2, 2015 Posted March 2, 2015 1.6.0.11 version needs to be resolved it cant be to resolve we have to upgrade as each upgrade effects lot of other files ...this is a real big issue and hope that prestashop can resotore it asap Share this post Link to post Share on other sites More sharing options...
webants Posted March 2, 2015 Posted March 2, 2015 strange 'lovemyseo' has been checking out my prestashop and it works fine on his end? if i log in with his test account it takes 30seconds+ before i can use the save/stay buttons.. Share this post Link to post Share on other sites More sharing options...
PhpMadman Posted March 2, 2015 Posted March 2, 2015 Did you both test using the same browser. Just in the off change that this is browser related? Share this post Link to post Share on other sites More sharing options...
webants Posted March 2, 2015 Posted March 2, 2015 will check on more browsers(mac) later.. on my pc windows 81. with chrome and IE it has this problem for sure.. mobile template is faster i noticed. Share this post Link to post Share on other sites More sharing options...
webnuke Posted March 2, 2015 Posted March 2, 2015 Did you both test using the same browser. Just in the off change that this is browser related? I had the same problem. The problem seems worse when using Firefox but was manageable when I switched to Chrome? Share this post Link to post Share on other sites More sharing options...
webants Posted March 2, 2015 Posted March 2, 2015 Chrome is a real pain on my win8.1 pc.. 30 seconds + Macbook air with firefox is a pain too 60seconds + And i even seems to have crashed the server? hmmm must be something wrong.. Share this post Link to post Share on other sites More sharing options...
vaporz Posted March 2, 2015 Posted March 2, 2015 When I upgraded to .13, my slider was not centered anymore.It went to the left.I went back to .11 Share this post Link to post Share on other sites More sharing options...
NemoPS Posted March 4, 2015 Posted March 4, 2015 I'm trying to work out a fix to REMOVE this ajax thing and take it back to how it was before. It might cause the "required fields' issue again though, still testing (can't have appropriate results as my servers are quick enough) 2 Share this post Link to post Share on other sites More sharing options...
Enrique Gómez Posted March 4, 2015 Posted March 4, 2015 I'm trying to work out a fix to REMOVE this ajax thing and take it back to how it was before. It might cause the "required fields' issue again though, still testing (can't have appropriate results as my servers are quick enough Don't you think the problem is admin-products.js? Hi, You can tried this : https://www.prestashop.com/forums/topic/400261-button-save-very-slow-to-load-after-update/ The solution of sandrocirlini works for me Share this post Link to post Share on other sites More sharing options...
webants Posted March 4, 2015 Posted March 4, 2015 (edited) I tried that admin-products.js. didnt do a thing I also think my server cant handle the 25+ database calls Edited March 4, 2015 by webants (see edit history) Share this post Link to post Share on other sites More sharing options...
Delphsoft Posted March 4, 2015 Posted March 4, 2015 I'v solved all. my solution is here https://github.com/PrestaShop/PrestaShop/blob/5a0d4c90ff95332d8a03df84c5821c730a95087d/admin-dev/themes/default/template/controllers/products/features.tpl hi would you please be more specific in your solution , i have the same problem after add , modif my ps the page stay white thanks Share this post Link to post Share on other sites More sharing options...
Enrique Gómez Posted March 5, 2015 Posted March 5, 2015 In two shops (without evasive_mode ->as far as i know..) the load time in products has been decreased half time when upgrading from 11 to 13, so those changes https://github.com/PrestaShop/PrestaShop/commit/12c3af670c5ccf0bdf72fca735057e542d423dc5 should be the ones related with https://www.prestashop.com/forums/topic/393218-16011-problem-with-saving-products/page-5?do=findComment&comment=1960762 Share this post Link to post Share on other sites More sharing options...
webants Posted March 5, 2015 Posted March 5, 2015 (edited) I am on 13 ;( Still got the problem of slow loading save/stay buttons ... maybe it is something database related.. Edited March 5, 2015 by webants (see edit history) Share this post Link to post Share on other sites More sharing options...
webants Posted March 7, 2015 Posted March 7, 2015 problem still there in .14 ;( Share this post Link to post Share on other sites More sharing options...
Sorodocul Posted March 10, 2015 Posted March 10, 2015 (edited) WORKS FOR 1.6.0.14 Using FTP go to "admin > themes > default > template > controllers > products" and in all .tpl files find: <button type="submit" name="submitAddproduct" class="btn btn-default pull-right" disabled="disabled"><i class="process-icon-loading"></i> {l s='Save'}</button> <button type="submit" name="submitAddproductAndStay" class="btn btn-default pull-right" disabled="disabled"><i class="process-icon-loading"></i> {l s='Save and stay'}</button> 1. Remove " disabled="disabled " 2. Replace "process-icon-loading" with "process-icon-save" The results should be: <button type="submit" name="submitAddproduct" class="btn btn-default pull-right"><i class="process-icon-save"></i> {l s='Save'}</button> <button type="submit" name="submitAddproductAndStay" class="btn btn-default pull-right"><i class="process-icon-save"></i> {l s='Save and stay'}</button> NOTE: I used Dreamwaver to open all files from the >>products folder and then I used "Find and Replace" tool to search and replace in all files at once. Save all files and you're done! Edited March 10, 2015 by Sorodocul (see edit history) 4 Share this post Link to post Share on other sites More sharing options...
rohitsh511 Posted March 12, 2015 Posted March 12, 2015 Same problem Tried all the suggestion in the Topic Updated to 1.6.0.13 still the issue is there Any help Share this post Link to post Share on other sites More sharing options...
Garen Alloweb.net Posted March 17, 2015 Posted March 17, 2015 Thanks a lot Sorodocul, it's worked for me. It's still slower than what I've known before, but much better. Share this post Link to post Share on other sites More sharing options...
Acktarrus Posted March 17, 2015 Posted March 17, 2015 WORKS FOR 1.6.0.14 Using FTP go to "admin > themes > default > template > controllers > products" and in all .tpl files find: <button type="submit" name="submitAddproduct" class="btn btn-default pull-right" disabled="disabled"><i class="process-icon-loading"></i> {l s='Save'}</button> <button type="submit" name="submitAddproductAndStay" class="btn btn-default pull-right" disabled="disabled"><i class="process-icon-loading"></i> {l s='Save and stay'}</button> 1. Remove " disabled="disabled " 2. Replace "process-icon-loading" with "process-icon-save" The results should be: <button type="submit" name="submitAddproduct" class="btn btn-default pull-right"><i class="process-icon-save"></i> {l s='Save'}</button> <button type="submit" name="submitAddproductAndStay" class="btn btn-default pull-right"><i class="process-icon-save"></i> {l s='Save and stay'}</button> NOTE: I used Dreamwaver to open all files from the >>products folder and then I used "Find and Replace" tool to search and replace in all files at once. Save all files and you're done! PS 1.6.0.14 this solution works for me ! Many thanks Sorodocul Share this post Link to post Share on other sites More sharing options...
rohitsh511 Posted March 19, 2015 Posted March 19, 2015 Any one solved it yet still facing the same issue Save button 1.6.0.14 version Share this post Link to post Share on other sites More sharing options...
rohitsh511 Posted March 19, 2015 Posted March 19, 2015 PS 1.6.0.14 this solution works for me ! Many thanks Sorodocul PS 1.6.0.14 this solution works for me ! Many thanks Sorodocul This is just changing the save button... its not solving the issue Am i only one facing the issue ?? Share this post Link to post Share on other sites More sharing options...
amillen Posted March 19, 2015 Posted March 19, 2015 This is just changing the save button... its not solving the issue Am i only one facing the issue ?? No, I am still having the same problem. There have been three updates since the problem appeared and none of them have fixed the problem. Share this post Link to post Share on other sites More sharing options...
Acktarrus Posted March 19, 2015 Posted March 19, 2015 In fact, I thought the problem was solve but not... The "save" button works but another problem came, I can t add any image on products ... There s an infinite loading ... nothing apear after Hours and Hours lol Solution : I downgraded to 1.5.6.2 and waitint for a better version Share this post Link to post Share on other sites More sharing options...
Sam_2015 Posted March 19, 2015 Posted March 19, 2015 Same problem in PrestaShop 1.6.0.14 (migrated from 1.5.6.2). When going in product editor, the save buttons take some time to become active. Using Firefox 36.0.1 and IE 10.0.9200. Haven't been able to go in production yet; something's always not working... Share this post Link to post Share on other sites More sharing options...
hugoter Posted March 20, 2015 Posted March 20, 2015 Same here upgraded from 1.4.7. Tried all suggested fixes. None works for me. I hope we can get some final solution soon. Now trying to upgrade to 1.6.0.9 Share this post Link to post Share on other sites More sharing options...
zinger Posted March 20, 2015 Posted March 20, 2015 For me this HELP only in HALF WAY!https://www.prestashop.com/forums/topic/400261-button-save-very-slow-to-load-after-update/?p=1945465replace file in this folder /jsDelete files in /cache i /cache551relogin. ===== SAVE BUTTON DON'T SPEENING but you still must wait 8s to change LANGUAGE in "short description". Sebastian Share this post Link to post Share on other sites More sharing options...
shadid007 Posted March 20, 2015 Posted March 20, 2015 I have the same problem (spinning save button in Prestashop 1.6.0.14) in products page only. Ash, Share this post Link to post Share on other sites More sharing options...
shadid007 Posted March 21, 2015 Posted March 21, 2015 HI, Thank you for replying but I have to tel that the version that I running is 1.6.0.14 and the problem still facing Share this post Link to post Share on other sites More sharing options...
m3isd Posted March 23, 2015 Posted March 23, 2015 I have same problem. I am new to prestashop. Since I was tired of many buggy e-commerce solutions, I switched to prestashop. Till now everything worked fine and I could not believe that there is at last the product which really works. After making some changes, I switched to adding products, but what I see is disabled save button. IS THAT JOKE? No is not joke, is real problem. Share this post Link to post Share on other sites More sharing options...
npiazza Posted March 23, 2015 Posted March 23, 2015 Yeah, still happening in 1.6.0.14. I just upgraded this morning hoping it would be fixed but it's still happening. Share this post Link to post Share on other sites More sharing options...
webants Posted March 23, 2015 Posted March 23, 2015 You would think after so many complains that this would be a priotity bug, adding and editing products is the essence of prestashop right? Share this post Link to post Share on other sites More sharing options...
Norwegian Rat Posted March 23, 2015 Posted March 23, 2015 I actually think they might have been doing something, because this issue is not as bad as it used to be. (at least for me). I downloaded the GitHub dev.version today to do another test on this particular issue, and this is what I found out: Uninstalled ALL modules and the the spinning save buttons and prestahand used about 8-10 seconds to load. And compared to 30-40 seconds a few weeks back, this is a major improvement(!) I then installed ALL the modules, and now I experienced the old familiar issue with a load time of 25-35 seconds. I recall reading something about the crontask module a while back, so I started with uninstalling this one, and it went back to 8-10 seconds. Maybe there is something fishy regarding this crontask module? Even though it's a MAJOR improvement going from 30+ load time to 10 seconds, I personally think 10 seconds still is kinda slow. Waiting 10 seconds each time editing a product will casue some heavy cursing in this room at least... This issue alone made me install the dev.version of OpenCart just to compare, and I got to say when it comes to speed, OC beats the living shit out of PS. Everything practically loads in a nanosecond. Now I really can't compare these two since it's PS i know my boogie around (1.4 that is), and I have only been playing around in OC for a few hours. So this comparison might not be totally fair if PS 1.6 got a zillion features OC don't have, but I thought it was worth mentioning how freaking fast it loads. 1 Share this post Link to post Share on other sites More sharing options...
Sam_2015 Posted March 23, 2015 Posted March 23, 2015 Thanks Izraelviz, I had completely forgot about OpenCart. I just finished installing it with 3 languages, store logo and information, etc. took less than 15 minutes. It's so blazingly fast I hardly see how I could go back to PrestaShop now. It's like using an SSD and asking yourself if you wanna go back to a disk drive... I'll still be around though. I somehow kinda like PrestaShop, just like I still love spinning drives. Thanks! Share this post Link to post Share on other sites More sharing options...
Norwegian Rat Posted March 24, 2015 Posted March 24, 2015 I know, Sam_2015 The speed of OC caught me by surprise for sure, and I got to admit I am really torn regarding what platform I will use for my next store. Can't say I am too eager starting on something totally new, and when you've put hundreds of hours translating PS into Norwegian, in addition to knowing how it all works, it's with a little saddened heart you're thinking about moving on. Then again; Slow response time is my worst enemy. I can spend quite a few hours ironing our "personal issues" in a platform, as long as things save and loads in a fair amount of time. I've decided I will wait and do a final test of the next PS release. If the issue still remains, I guess I will have to do like you and dive a litte deeper into OC and set up my store there. Share this post Link to post Share on other sites More sharing options...
hip03 Posted March 25, 2015 Posted March 25, 2015 I know, Sam_2015 The speed of OC caught me by surprise for sure, and I got to admit I am really torn regarding what platform I will use for my next store. Can't say I am too eager starting on something totally new, and when you've put hundreds of hours translating PS into Norwegian, in addition to knowing how it all works, it's with a little saddened heart you're thinking about moving on. Then again; Slow response time is my worst enemy. I can spend quite a few hours ironing our "personal issues" in a platform, as long as things save and loads in a fair amount of time. I've decided I will wait and do a final test of the next PS release. If the issue still remains, I guess I will have to do like you and dive a litte deeper into OC and set up my store there. I tried all the suggestion regading the saving products.But for me, the only solution was to delete a several attributes ( color). Now the save button works well . Share this post Link to post Share on other sites More sharing options...
m3isd Posted March 25, 2015 Posted March 25, 2015 Guys, it seems my problems are solved. My save and editing takes place now very fast and within a second not seconds. Step 2 of the installation instruction for 1.6.0.14, which I did not bother to read at first, becuase after all who reads it, right, clearly states delete all existing demo categories and poducts and make sure you get all the images too. Well after having nothing else to lose, voila, I did just that, deleted every bit of demo content, flushed the cache reload all cateories and products with a breeze and my Prestashop is now singing in acapella. Al sorted, ligthing fast, all problmes with saving gone.Oh and be very careful not to type over demo content to add your own product because that is where the indexing and caching really get messed up! Yeah, it seems it pays to read the manual, not too experienced to go back to basics! My lesson learned! Happy Prestashop user again. Cheers! Share this post Link to post Share on other sites More sharing options...
m3isd Posted March 25, 2015 Posted March 25, 2015 I tried all the suggestion regading the saving products.But for me, the only solution was to delete a several attributes ( color). Now the save button works well . Guys, it seems my problems are solved. My save and editing takes place now very fast and within a second not seconds. Step 2 of the installation instruction for 1.6.0.14, which I did not bother to read at first, because after all who reads it, right, clearly states delete all existing demo categories and products and make sure you get all the images too. Well after having nothing else to lose, voila, I did just that, deleted every bit of demo content, flushed the cache reloaded all categories and products with a breeze and my Prestashop is now singing in acapella. Al sorted, ligthing fast, all problems with saving gone.Oh and be very careful not to type over demo content to add your own product because that is where the indexing and caching really get messed up! Yeah, it seems it pays to read the manual, not too experienced to go back to basics! My lesson learned! Happy Prestashop user again. Cheers! Share this post Link to post Share on other sites More sharing options...
Enrique Gómez Posted March 25, 2015 Posted March 25, 2015 Even though it's a MAJOR improvement going from 30+ load time to 10 seconds, I personally think 10 seconds still is kinda slow. Waiting 10 seconds each time editing a product will casue some heavy cursing in this room at least... Yes 10 seconds seems to be the "normal/ideal" behaviour. Is quite obvious that the product admin page should be completely rewritten. You can have a look at a third party module/software like https://www.prestashopmanager.com/ or http://www.magneticone.com/store/PrestaShop.Modules Share this post Link to post Share on other sites More sharing options...
m3isd Posted March 25, 2015 Posted March 25, 2015 Let me just add here to maybe help and avoid people scrolling to the last post, problem for me solved and I very optimistic it will also help most with this same problem. My save and editing takes place now very fast and within a second not seconds. Step 2 of the installation instruction for 1.6.0.14, which I did not bother to read at first, because after all who reads it, right, clearly states delete all existing demo categories and products and make sure you get all the images too. Well after having nothing else to lose, voila, I did just that, deleted every bit of demo content, flushed the cache reloaded all categories and products with a breeze and my Prestashop is now singing in acapella. Al sorted, ligthing fast, all problems with saving gone.Oh and be very careful not to type over demo content to add your own product because that is where the indexing and caching really get messed up! Yeah, it seems it pays to read the manual, not too experienced to go back to basics! My lesson learned! Happy Prestashop user again. Cheers! 1 Share this post Link to post Share on other sites More sharing options...
Norwegian Rat Posted March 25, 2015 Posted March 25, 2015 Woha! If this happens to be correct this sure is great great news! I will certainly give this a go as soon as possible! Thanx for the info m3isd! Share this post Link to post Share on other sites More sharing options...
amillen Posted March 25, 2015 Posted March 25, 2015 Let me just add here to maybe help and avoid people scrolling to the last post, problem for me solved and I very optimistic it will also help most with this same problem. My save and editing takes place now very fast and within a second not seconds. Step 2 of the installation instruction for 1.6.0.14, which I did not bother to read at first, because after all who reads it, right, clearly states delete all existing demo categories and products and make sure you get all the images too. Well after having nothing else to lose, voila, I did just that, deleted every bit of demo content, flushed the cache reloaded all categories and products with a breeze and my Prestashop is now singing in acapella. Al sorted, ligthing fast, all problems with saving gone.Oh and be very careful not to type over demo content to add your own product because that is where the indexing and caching really get messed up! Yeah, it seems it pays to read the manual, not too experienced to go back to basics! My lesson learned! Happy Prestashop user again. Cheers! This may work for a fresh installation but I would imagine those who have an active shop and have upgraded from an existing version then it will make no difference. This topic has been ongoing for weeks, there are been several upgrades and still it persists! Share this post Link to post Share on other sites More sharing options...
Norwegian Rat Posted March 25, 2015 Posted March 25, 2015 Let me just add here to maybe help and avoid people scrolling to the last post, problem for me solved and I very optimistic it will also help most with this same problem. My save and editing takes place now very fast and within a second not seconds. Step 2 of the installation instruction for 1.6.0.14, which I did not bother to read at first, because after all who reads it, right, clearly states delete all existing demo categories and products and make sure you get all the images too. Well after having nothing else to lose, voila, I did just that, deleted every bit of demo content, flushed the cache reloaded all categories and products with a breeze and my Prestashop is now singing in acapella. Al sorted, ligthing fast, all problems with saving gone.Oh and be very careful not to type over demo content to add your own product because that is where the indexing and caching really get messed up! Yeah, it seems it pays to read the manual, not too experienced to go back to basics! My lesson learned! Happy Prestashop user again. Cheers! This did not work for me. I flushed, deleted, cleared and reloaded pretty much everything using the tools provided by PS and the browsers. Made a new product with the basic names etc on the first page, but still it took me 10-15 seconds when I tried to edit it. That said I tested this on the dev.version i downloaded and installed on monday, so my test might not be valid... Share this post Link to post Share on other sites More sharing options...
m3isd Posted March 25, 2015 Posted March 25, 2015 Israelviz, just check the following settings under performanceas well: SMARTY Cache = YES, with option "Recompile templates if the files have been updated" DEBUG MODE BOTH OPTIONS = NO OPTIONAL FEATURES COMBINATIONS = YES FEATURES = YES CUSTOMER GROUPS = YES CCC Smart cache for CSS = YES Smart cache for JavaScript = YES APACHE Optimations = YES CIPHERING SELECT = OPTION Use Rijndael with mcrypt lib. (you must install the Mcrypt extension) CACHING SELECT OPTION: Memcached (If you have Cpanel activate this under Php control version) DO not select FILE SYSTEM FOR CACHE!!!! Leave cache off until you can activate Memcached! Please comeback to me, if this worked after you once again flushed your cache! Share this post Link to post Share on other sites More sharing options...
Norwegian Rat Posted March 26, 2015 Posted March 26, 2015 Israelviz, just check the following settings under performanceas well: SMARTY Cache = YES, with option "Recompile templates if the files have been updated" DEBUG MODE BOTH OPTIONS = NO OPTIONAL FEATURES COMBINATIONS = YES FEATURES = YES CUSTOMER GROUPS = YES CCC Smart cache for CSS = YES Smart cache for JavaScript = YES APACHE Optimations = YES CIPHERING SELECT = OPTION Use Rijndael with mcrypt lib. (you must install the Mcrypt extension) CACHING SELECT OPTION: Memcached (If you have Cpanel activate this under Php control version) DO not select FILE SYSTEM FOR CACHE!!!! Leave cache off until you can activate Memcached! Please comeback to me, if this worked after you once again flushed your cache! Still a no show for me. The only thing I had to skip was the Memcacache, since the host I'm currently testing this dosen't seem to support this. At least I can't find it anywhere. We do have a domain at bluehost though, and I believe they got Cpanel if I remember correct. If Memcache is very crucial, I can always give it a go there... Thanx for reaching out your hand though! Highly appreciated =) Elviz Share this post Link to post Share on other sites More sharing options...
m3isd Posted March 26, 2015 Posted March 26, 2015 Eiviz, just ask your hostng company change it in your php config file. I've too had hundreds of products but never updated my PS because of the fear that i might crash. So decided t start fresh with a complete new installation. I suffered for a week trying to get it to work, and it is ticking now. Hope you find your problem. If you want I can have a look for you, just send me your logon particulars which you can off course change afterwards. South African regards! Share this post Link to post Share on other sites More sharing options...
dtwfung Posted March 27, 2015 Posted March 27, 2015 Thanks for m3isd's suggestion. The solution is not good for me. I have two environments. Both starting at 1.6.0.9 with all demo data deleted. One upgrade to 1.6.0.11 (production) and one testing for 1.6.0.14, ALL done by 1-click upgrade. (by the way, don't use 1-click upgrade v.1.4.8, it will crash your site. I user 1.5.0 is ok.) Both environment face the "slow save" issue. I tried all suggestions, e.g. features.tpl, jquery.scrollTo.js, admin-products.js, smartycache... Hope we will get solution soon... Cheers and thanks to all working on the solution and been giving suggestion/solution... Share this post Link to post Share on other sites More sharing options...
Norwegian Rat Posted March 27, 2015 Posted March 27, 2015 Eiviz, just ask your hostng company change it in your php config file. I've too had hundreds of products but never updated my PS because of the fear that i might crash. So decided t start fresh with a complete new installation. I suffered for a week trying to get it to work, and it is ticking now. Hope you find your problem. If you want I can have a look for you, just send me your logon particulars which you can off course change afterwards. South African regards! My primary hosting company do not support Memcache as of today, so it can't be done. Think I'll just put this to rest for now and go fiddle with another platform meanwhile. Hopefully it'll be fixed some day. Thanx again for the support though! Highly appreciated! 1 Share this post Link to post Share on other sites More sharing options...
dtwfung Posted March 28, 2015 Posted March 28, 2015 Eiviz, just ask your hostng company change it in your php config file. I've too had hundreds of products but never updated my PS because of the fear that i might crash. So decided t start fresh with a complete new installation. I suffered for a week trying to get it to work, and it is ticking now. Hope you find your problem. If you want I can have a look for you, just send me your logon particulars which you can off course change afterwards. South African regards! Hi m3isd, my hostng company has mencached enabled. But the problem still exists. Kindly shine me light on what to change in php config file ?! Many thanks in advanced. Share this post Link to post Share on other sites More sharing options...
m3isd Posted March 28, 2015 Posted March 28, 2015 Elviz, something else, some modules really do not like cache turned on. Try switching of cache and see if you improvement? Advance Parametres - Performance - scroll down to last option that page - "Use Cache = No". Other than this I am aout of ideas, my site is still tiking great. Can you also just dump you php configuarion here? "Advanced Parametres, Configuration information" SA regards! Share this post Link to post Share on other sites More sharing options...
dtwfung Posted March 28, 2015 Posted March 28, 2015 Thanks m3isd for additional information. I have turned the cache off but makes no different. Here's the screen dump of the configuration. Any comments would be appreciated. Thanks again. Share this post Link to post Share on other sites More sharing options...
m3isd Posted March 28, 2015 Posted March 28, 2015 (edited) config 1.jpgThanks m3isd for additional information. I have turned the cache off but makes no different. Here's the screen dump of the configuration. Any comments would be appreciated. Thanks again. dtwfung I see 1 X Minor and two major issues here: 1) You have installed PS in a subdirectory - nothing wrong but it can really create a lot of problems - if this is your ownly shop set it up in the root directory, in other words: http://yoursite/public_html/ where public_html is the root. It is not necessary to create a sub-directory. See if you can consider doing this. 2). Magic Quotes is on - ask your host to turn it off. 3) The same wih register_globals - ask your host to help you. If you have access to your config file yu can do it yourself. Then some other things that i've picked up - you are running friendly URL's, if your re-write settings regarding this is not appropriiately set with Apache, you are going experience extreme problems in addition to the installation within the sub-directory. See if you can use PS native URL settings. Otherwise your server has good memory 256Mb. The last important thing that I could not pick up is: Did you check the Maximum Upload file setting? Configuration, I think is nomally standard set at 2Mb. Check that your upload size is sufficiently set within in your confguration file. Hope it helps! Namaste! Edited March 28, 2015 by m3isd (see edit history) Share this post Link to post Share on other sites More sharing options...
[email protected] Posted April 2, 2015 Posted April 2, 2015 HI, I am having problem with ver 1.6.0.14 and i have read about this spinning save button from a lot of user here. I hope someone can help me with this problem if anyone have the fix for this issue. Thanks Share this post Link to post Share on other sites More sharing options...
DaoKakao Posted April 9, 2015 Posted April 9, 2015 First, which configuration has ur server? It have to revised thoroughly. I used hhvm as php backend, and, till the time everything been ok. But, after new hhvm release all became broken. At the product editing page buttons "Save" and "Save&Stay" are in permanent gray(disabled) state with spinnin' symbol. Also a plenty of problems with my webserver configuration appeared suddenly. So, my 'silver bullet' ws to rollback to native php backend (php-fpm to be exact). Now, on my server there's 3 domains with prestashop, as newly installed, as older, with plenty of modules/custom themes, memcache on, et c., and everything working good. It's really pity, 'cause the hhvm is much-much faster over traditional php-fpm/php-cgi Share this post Link to post Share on other sites More sharing options...
dtwfung Posted April 9, 2015 Posted April 9, 2015 Although I have the spinnin' symbol, I can save and operate "NORMALLY" so far, touchwood. How to check which php backend I am using, I rely on my hosting partner but I can check them if you want ! Cheers Share this post Link to post Share on other sites More sharing options...
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