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"Backup" directory does not exist.

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Hi all

I created a fresh Prestashop installation and and using thee out of the box theme.

So I decided to backup the database via Advanced Parameters > DB Backup.

When I access this page I get an error saying "Backup" directory does not exist.


Under Configuration Information I see the following. 

Missing files (10)
  • admin0000/backup.php
  • admin0000/backups/index.php
  • admin0000/themes/default/template/controllers/backup/index.php
  • admin0000/themes/default/template/controllers/backup/download/index.php
  • admin0000/themes/default/template/controllers/backup/download/view.tpl
  • admin0000/themes/default/template/controllers/backup/helpers/index.php
  • admin0000/themes/default/template/controllers/backup/helpers/list/index.php
  • admin0000/themes/default/template/controllers/backup/helpers/list/list_header.tpl
  • admin0000/themes/default/template/controllers/backup/helpers/view/index.php
  • admin0000/themes/default/template/controllers/backup/helpers/view/view.tpl


These files are indeed missing.  I don't understand why they are missing or how to get them and do a DB Backup.

Is someone able to point me in the right direction please?




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I would download and unpack a fresh installation of your version of Prestashop.


then locate/upload those files  as you noted in your original post.


Please let us know how this sorts out for you.

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