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Strange issue here... I have an order that won't update. Nothing seems unusual about it, it's paid, the item was in stock... but it fails to add the tracking number and the status fails to update to 'shipped' too.

 

When I view from the orders screen, the 'problem' order shows shipped. However, when I go into it (I've tried a force refresh) it still shows as 'preparation in progress' and the tracking number is empty.

 

Other orders are ok...

 

TIA

 

http://www.PROtastic.co.uk

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