heavyharmonies Posted December 31, 2014 Share Posted December 31, 2014 At 4:15 am central time this morning I received an email from [email protected] with the subject line "Take advantage of special offers, and learn some business-boosting tips" and in it are several sections, including at the top a promo code BOXINGDAY for 20% off all payment modules usable until midnight tonight, but when I went to use it I get the error that the code has expired. What gives? Is Prestashop sending out expired coupons? I tried calling Presatshop's phone number, but the office is closed for the day. Link to comment Share on other sites More sharing options...
Dh42 Posted December 31, 2014 Share Posted December 31, 2014 I just tried it too. It looks like they might not have been clear on things, it might have worked earlier, but it is after midnight in France. It might have expired midnight France time. Link to comment Share on other sites More sharing options...
heavyharmonies Posted December 31, 2014 Author Share Posted December 31, 2014 Then they need to put in the email the time zone they are using to reflect expiration. If they have U.S. offices (which they do, according to the voice message I received when I called the number) and the emails are entirely in English (at least the one I received is), then one would assume that the time/date constraints on the promotions they include in those communications would be based upon times/dates in effect here. Poor execution. Link to comment Share on other sites More sharing options...
Dh42 Posted December 31, 2014 Share Posted December 31, 2014 I would email them tomorrow, maybe they can work something out. Link to comment Share on other sites More sharing options...
Kamel Boukhateb Posted December 31, 2014 Share Posted December 31, 2014 Hello everybody, I'm afraid the voucher BOXINGDAY was working from Friday 26th and was supposed to be stopped the same day at midnight, France time. However, the voucher was in reality stopped Sunday at 12am, still France time. A new mail was sent Monday morning with a new voucher ( BYEBYE2014 ) for all payment module developed by PrestaShop. Anyway, feel free to call our office in Miami or use our chat to reach our sales team. have a good day Link to comment Share on other sites More sharing options...
Dh42 Posted December 31, 2014 Share Posted December 31, 2014 It looks like you sent the wrong code out, here is the email I got. http://screencast.com/t/ckkDUiM3huqj Link to comment Share on other sites More sharing options...
heavyharmonies Posted December 31, 2014 Author Share Posted December 31, 2014 Yep, that's the very email I received yesterday. Link to comment Share on other sites More sharing options...
Dh42 Posted December 31, 2014 Share Posted December 31, 2014 You might try the code he just posted above and see if that works. Link to comment Share on other sites More sharing options...
heavyharmonies Posted December 31, 2014 Author Share Posted December 31, 2014 (edited) It doesn't. The BOXINGDAY coupon was (apparently) good for all payment modules, at least it was according to the wording, whereas this one is only good for payment modules developed by Prestashop itself. When I try to use it on the Stripe module I want to buy, I get an error that it is invalid. Edited December 31, 2014 by heavyharmonies (see edit history) Link to comment Share on other sites More sharing options...
Dh42 Posted December 31, 2014 Share Posted December 31, 2014 Oh, sorry I didn't notice. I haven't gotten the other email. Maybe someone in the US will be in and get things squared away. Link to comment Share on other sites More sharing options...
Kamel Boukhateb Posted December 31, 2014 Share Posted December 31, 2014 the right voucher is BYEBYE2014 Apparently the wrong voucher was sent on the english template but i couldn't confirm with the marketing department yet : WRONG CODE http://addons.prestashop.com/modules/storenews/fetchnews.php?id_news=30&iso=en RIGHT CODE http://addons.prestashop.com/modules/storenews/fetchnews.php?id_news=30&iso=fr http://addons.prestashop.com/modules/storenews/fetchnews.php?id_news=30&iso=es http://addons.prestashop.com/modules/storenews/fetchnews.php?id_news=30&iso=it Link to comment Share on other sites More sharing options...
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