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Website is down!


Newhobby

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Hello,

 

Last week I installed the new Prestashop which was all working fine.

 

Yesterday, I uploaded all the products to  Google Shopping which all went through fine.

 

However, this morning our customer went to purchase a couple of items and when they went to pay via PayPal they received an message saying the "no payment model available"

 

I than changed the statues of the website to maintence mode so our customers can see its under mainteance.  However, now the entire website is going to a blank white page and the website is down

 

help!!

 

How do I check what the problem is and why is my site down suddenly?

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Can't point your the problem exactly but...Turning your Website to DEBUG=TRUE could help a lot during your debugging.

 

How to :

 

Open the file "/config/define.inc.php"

Change the line 

define('_PS_MODE_DEV_', false);

to

define('_PS_MODE_DEV_', true);

you should now see the problem on your Website. Or at least, an error to google or to search on the forum. J

 

Martin

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