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30 seconds delay in creating orders


jewelrykind
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I'm accepting payments via API with 2checkout.com. I noticed that when an order is successfuly processed and the customer is reirected to his account order history in prestashop, the client needs to wait about 30 seconds for the order to appear there and the shopping cart to show empty. I mean the order does not appear instantly once the client is redirected to his account "order history".

 

I'm not sure where the issue is. Is it on prestashop side, on 2checkout side or my website server side??

 

Please help,

Thanks

Edited by jewelrykind (see edit history)

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I'm not familiar with the 2checkout payment processor, but it sounds to me that there is a notification being sent from 2checkout to your Prestashop payment module, and that notification is occurring after the customer is redirected to order history.

 

You should contact the developer of your payment module and discuss this with them.

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