[Solved] White Screen suddenly appeared

[Paulito]

Good morning all,

 

Using PS 1.6.0.8 Non-Default theme

 

I was doing a bit of copy + paste to a static module in my theme, did not like what I had done and deleted it.

The next thing I get is a White Page. I have asked my host to install a back-up, which they have done but I still get the white screen.

 

Have gone into config/defines.inc.php and set this to True, the result is:

 

Fatal error: Uncaught exception 'SmartyCompilerException' with message 'Syntax Error in template "/home/vibestor/public_html/aissia.co.uk/themes/watchstore/header.tpl" on line 84 "(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){" - Unexpected "[", expected one of: "}" , " " , ATTR' in /home/vibestor/public_html/aissia.co.uk/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php:667 Stack trace: #0 /home/vibestor/public_html/aissia.co.uk/tools/smarty/sysplugins/smarty_internal_templateparser.php(3144): Smarty_Internal_TemplateCompilerBase->trigger_template_error() #1 /home/vibestor/public_html/aissia.co.uk/tools/smarty/sysplugins/smarty_internal_templateparser.php(3209): Smarty_Internal_Templateparser->yy_syntax_error(64, '[') #2 /home/vibestor/public_html/aissia.co.uk/tools/smarty/sysplugins/smarty_internal_smartytemplatecompiler.php(105): Smarty_Internal_Templateparser->doParse(64, '[') #3 /home/vibestor/public_html/aissia.co.uk/too in /home/vibestor/public_html/aissia.co.uk/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php on line 667

 

 

Also, looking in: Back office > Advanced Parameters > Configuration  I see this:

 

updated files (2)

 

config/defines.inc.php

js/tinymce.inc.js

 

 

I have not done anything unusual, so I am not sure why this has happened.

 

Would appreciate some help

 

Paul

 

 

 

Edited December 13, 2014 by Paulito (see edit history)

[razaro]

Check http://www.prestashop.com/forums/topic/386321-solvedfatal-error-when-updating-google-analytics-module/

think updating module would help.

[Paulito]

Thanks for the reply razaro,

 

Unfortunately that has not worked, I still have white screen

 

Paul

[razaro]

OK but just to narrow it down, try to disable Google Analitics module , clear cache and try again.

 

And check file header.tpl in modules/ganalytics/views/templates/hook ,or post it here.

[Paulito]

Hello again

 

Have disabled module, still white screen

 

Here is tpl file

 

<script type="text/javascript">

    {if $universal_analytics eq true}

    {literal}

    (function (i, s, o, g, r, a, m) {

        i['GoogleAnalyticsObject'] = r;

        i[r] = i[r] || function () {

            (i[r].q = i[r].q || []).push(arguments)

        }, i[r].l = 1 * new Date();

        a = s.createElement(o),

                m = s.getElementsByTagName(o)[0];

        a.async = 1;

        a.src = g;

        m.parentNode.insertBefore(a, m)

    })(window, document, 'script', '//www.google-analytics.com/analytics.js', 'ga');

    {/literal}

 

    ga('create', '{$ganalytics_id|escape:'htmlall':'UTF-8'}'{if isset($pageTrack)}, '{$pageTrack|escape:'htmlall':'UTF-8'}'{/if});

 

    {if $isOrder eq true}

    ga('require', 'ecommerce', 'ecommerce.js');

    {else}

    ga('send', 'pageview');

    {/if}

 

    {if $isOrder eq true}

    ga('ecommerce:addTransaction', {

        'id': '{$trans.id|escape:'htmlall':'UTF-8'}',

        'affiliation': '{$trans.store|escape:'htmlall':'UTF-8'}',

        'revenue': '{$trans.total|escape:'htmlall':'UTF-8'}',

        'tax': '{$trans.tax|escape:'htmlall':'UTF-8'}',

        'shipping': '{$trans.shipping|escape:'htmlall':'UTF-8'}',

        'city': '{$trans.city|escape:'htmlall':'UTF-8'}',

        'state': '{$trans.state|escape:'htmlall':'UTF-8'}',

        'country': '{$trans.country|escape:'htmlall':'UTF-8'}',

        'currency': '{$trans.currency|escape:'htmlall':'UTF-8'}'

    });

 

    {foreach from=$items item=item}

    ga('ecommerce:addItem', {

        'id': '{$item.OrderId|escape:'htmlall':'UTF-8'}',

        'sku': '{$item.SKU|escape:'htmlall':'UTF-8'}',

        'name': '{$item.Product|escape:'htmlall':'UTF-8'}',

        'category': '{$item.Category|escape:'htmlall':'UTF-8'}',

        'price': '{$item.Price|escape:'htmlall':'UTF-8'}',

        'quantity': '{$item.Quantity|escape:'htmlall':'UTF-8'}'

    });

    {/foreach}

    {literal}

    (function() {

   {/literal}{if $isOrder eq true}{literal}

var key = 'ga_trans';

var idtrans = {/literal}{$trans.id|intval}{literal};

if (!!$.prototype.totalStorage)

var view_ga_trans = parseInt($.totalStorage(key));

else if (typeof localStorage !== 'undefined' && localStorage)

var view_ga_trans = parseInt(localStorage.getItem(key));

 

if (typeof view_ga_trans !== 'undefined' &&  view_ga_trans > 0 && idtrans == view_ga_trans )

return false;

 

if (!!$.prototype.totalStorage)

$.totalStorage(parseInt(key, idtrans));

else if (typeof localStorage !== 'undefined' && localStorage)

localStorage.setItem(key, parseInt(idtrans));

{/literal}{/if}{literal}

ga('ecommerce:send');

    })();

    {/literal}

    {/if}

    {else}

    var _gaq = _gaq || [];

    _gaq.push(['_setAccount', '{$ganalytics_id|escape:'htmlall':'UTF-8'}']);

    // Recommended value by Google doc and has to before the trackPageView

    _gaq.push(['_setSiteSpeedSampleRate', 5]);

 

    _gaq.push(['_trackPageview'{if isset($pageTrack)}, '{$pageTrack|escape:'htmlall':'UTF-8'}'{/if}]);

 

    {if $isOrder eq true}            {* If it's an order we need more data for stats *}

    _gaq.push(['_addTrans',

        '{$trans.id|escape:'htmlall':'UTF-8'}', {* order ID - required *}

        '{$trans.store|escape:'htmlall':'UTF-8'}', {* affiliation or store name *}

        '{$trans.total|escape:'htmlall':'UTF-8'}', {* total - required *}

        '{$trans.tax|escape:'htmlall':'UTF-8'}', {* tax *}

        '{$trans.shipping|escape:'htmlall':'UTF-8'}', {* shipping *}

        '{$trans.city|escape:'htmlall':'UTF-8'}', {* city *}

        '{$trans.state|escape:'htmlall':'UTF-8'}', {* state or province *}

        '{$trans.country|escape:'htmlall':'UTF-8'}' {* country *}

    ]);

 

    {foreach from=$items item=item}

    _gaq.push(['_addItem',

        '{$item.OrderId|escape:'htmlall':'UTF-8'}', {* order ID - required *}

        '{$item.SKU|escape:'htmlall':'UTF-8'}', {* SKU/code - required *}

        '{$item.Product|escape:'htmlall':'UTF-8'}', {* product name *}

        '{$item.Category|escape:'htmlall':'UTF-8'}', {* category or variation *}

        '{$item.Price|escape:'htmlall':'UTF-8'}', {* unit price - required *}

        '{$item.Quantity|escape:'htmlall':'UTF-8'}' {* quantity - required *}

    ]);

    {/foreach}

    {* submits transaction to the Analytics servers *}

    {literal}

    _gaq.push(['_trackTrans']);

    {/literal}

    {/if}

    {literal}

    (function() {

   {/literal}{if $isOrder eq true}{literal}

var key = 'ga_trans';

var idtrans = {/literal}{$trans.id|intval}{literal};

if (!!$.prototype.totalStorage)

var view_ga_trans = parseInt($.totalStorage(key));

else if (typeof localStorage !== 'undefined' && localStorage)

var view_ga_trans = parseInt(localStorage.getItem(key));

 

if (typeof view_ga_trans !== 'undefined' &&  view_ga_trans > 0 && idtrans == view_ga_trans )

return false;

 

if (!!$.prototype.totalStorage)

$.totalStorage(parseInt(key, idtrans));

else if (typeof localStorage !== 'undefined' && localStorage)

localStorage.setItem(key, parseInt(idtrans));

{/literal}{/if}{literal}

 

        var ga = document.createElement('script');

        ga.type = 'text/javascript';

        ga.async = true;

        ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js';

        var s = document.getElementsByTagName('script')[0];

        s.parentNode.insertBefore(ga, s);

    })();

    {/literal}

    {/if}

</script>

 

 

Paul

[razaro]

File looks ok to me, but if module is disabled and still white screen try again to turn debug mode on.

 

Maybe there is some other error now.

[Paulito]

Hello again

 

I think it's still the same

 

Fatal error: Uncaught exception 'SmartyCompilerException' with message 'Syntax Error in template "/home/vibestor/public_html/aissia.co.uk/themes/watchstore/header.tpl" on line 84 "(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){" - Unexpected "[", expected one of: "}" , " " , ATTR' in /home/vibestor/public_html/aissia.co.uk/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php:667 Stack trace: #0 /home/vibestor/public_html/aissia.co.uk/tools/smarty/sysplugins/smarty_internal_templateparser.php(3144): Smarty_Internal_TemplateCompilerBase->trigger_template_error() #1 /home/vibestor/public_html/aissia.co.uk/tools/smarty/sysplugins/smarty_internal_templateparser.php(3209): Smarty_Internal_Templateparser->yy_syntax_error(64, '[') #2 /home/vibestor/public_html/aissia.co.uk/tools/smarty/sysplugins/smarty_internal_smartytemplatecompiler.php(105): Smarty_Internal_Templateparser->doParse(64, '[') #3 /home/vibestor/public_html/aissia.co.uk/too in /home/vibestor/public_html/aissia.co.uk/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php on line 667

 

Paul

[razaro]

Hmm check then maybe themes/watchstore/header.tpl to see if there is by any chance some Google Analytics code, which would be strange a bit.

[Paulito]

Here is the header.tpl

 

 

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.1//EN" "http://www.w3.org/TR/xhtml11/DTD/xhtml11.dtd">

<!--[if lt IE 7]> <html class="no-js lt-ie9 lt-ie8 lt-ie7 " lang="{$lang_iso}"> <![endif]-->

<!--[if IE 7]><html class="no-js lt-ie9 lt-ie8 ie7" lang="{$lang_iso}"> <![endif]-->

<!--[if IE 8]><html class="no-js lt-ie9 ie8" lang="{$lang_iso}"> <![endif]-->

<!--[if gt IE 8]> <html class="no-js ie9" lang="{$lang_iso}"> <![endif]-->

<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="{$lang_iso}">

<head>

<meta name="google-site-verification" content="NGyzwGQJjjUnPkFtfsyAn6AwL_ZJ8f1kBeSqZMsrpsM" />

<meta name="p:domain_verify" content="23c7f834887b3bfb4310d6d179566ad7"/>

<meta name="alexaVerifyID" content="wj2B7dQ4B4nh86Go1ROiSgFr2v8"/>

 

 

<title>{$meta_title|escape:'htmlall':'UTF-8'}</title>

<meta name="alexaVerifyID" content="wj2B7dQ4B4nh86Go1ROiSgFr2v8"/>

{if isset($meta_description) AND $meta_description}

<meta name="description" content="{$meta_description|escape:html:'UTF-8'}" />

{/if}

{if isset($meta_keywords) AND $meta_keywords}

<meta name="keywords" content="{$meta_keywords|escape:html:'UTF-8'}" />

{/if}

<meta http-equiv="Content-Type" content="application/xhtml+xml; charset=utf-8" />

<meta http-equiv="content-language" content="{$meta_language}" />

<meta name="generator" content="PrestaShop" />

<meta name="robots" content="{if isset($nobots)}no{/if}index,{if isset($nofollow) && $nofollow}no{/if}follow" />

<meta content="width=device-width, initial-scale=1, maximum-scale=1" name="viewport"/>

 

<link href='http://fonts.googleapis.com/css?family=Alegreya:400,700'  rel='stylesheet' type='text/css'/>

<link href='http://fonts.googleapis.com/css?family=PT+Sans'  rel='stylesheet' type='text/css'/>

 

<link rel="icon" type="image/vnd.microsoft.icon" href="{$favicon_url}?{$img_update_time}" />

<link rel="shortcut icon" type="image/x-icon" href="{$favicon_url}?{$img_update_time}" />

<script type="text/javascript">

var baseDir = '{$content_dir|addslashes}';

var baseUri = '{$base_uri|addslashes}';

var static_token = '{$static_token|addslashes}';

var token = '{$token|addslashes}';

var priceDisplayPrecision = {$priceDisplayPrecision*$currency->decimals};

var priceDisplayMethod = {$priceDisplay};

var roundMode = {$roundMode};

</script>

{if isset($css_files)}

{foreach from=$css_files key=css_uri item=media}

<link href="{$css_uri}" rel="stylesheet" type="text/css" media="{$media}" />

{/foreach}

{/if}

 

{if isset($js_defer) && !$js_defer && isset($js_files) && isset($js_def)}

{$js_def}

{foreach from=$js_files item=js_uri}

<script type="text/javascript" src="{$js_uri|escape:'html':'UTF-8'}"></script>

{/foreach}

{/if}

 

<!--[if IE 7]><link href="{$css_dir}global-ie.css" rel="stylesheet" type="text/css" media="{$media}" /><![endif]-->

<!--[if IE 8]><link href="{$css_dir}cshometab1-ie8.css" rel="stylesheet" type="text/css" media="{$media}" /><![endif]-->

 

{$HOOK_HEADER}

 

<script>

  (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){

  (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),

  m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)

  })(window,document,'script','//www.google-analytics.com/analytics.js','ga');

 

  ga('create', 'UA-562952[spam-filter]1', 'auto');

  ga('send', 'pageview');

 

</script>

 

 

 <meta name="alexaVerifyID" content="wj2B7dQ4B4nh86Go1ROiSgFr2v8"/>

 

<meta name="p:domain_verify" content="ad4206c9172b5a619ff761a1a48de846"/>

 

<meta name="p:domain_verify" content="23c7f834887b3bfb4310d6d179566ad7"/>

 

 

 

 

 

</head>

 

<body {if isset($page_name)}id="{$page_name|escape:'htmlall':'UTF-8'}"{/if} class="{if $hide_left_column}hide-left-column{/if} {if $hide_right_column}hide-right-column{/if} {if $content_only} content_only {/if}">

{if !$content_only}

{if isset($restricted_country_mode) && $restricted_country_mode}

<div id="restricted-country">

<p>{l s='You cannot place a new order from your country.'} <span class="bold">{$geolocation_country}</span></p>

</div>

{/if}

<div id="page">

<!-- Header -->

<div class="mode_header">

<div class="mode_header_content">

<div class="container_24">

<div id="header" class="grid_24 clearfix omega alpha">

<a id="header_logo" href="{$base_dir}" title="{$shop_name|escape:'htmlall':'UTF-8'}">

<img class="logo" src="{$logo_url}" alt="{$shop_name|escape:'htmlall':'UTF-8'}" />

</a>

{$HOOK_TOP}

 

</div>

</div>

</div>

</div>

{if isset($CS_MEGA_MENU)}

<div class="mode_megamenu">

<div class="container_24">

{$CS_MEGA_MENU}

</div>

</div>

{/if}

{if $page_name == 'index'}

<div class="mode_slideshow">

<div class="container_24">

{if isset($HOOK_CS_SLIDESHOW)}

{$HOOK_CS_SLIDESHOW}

{/if}

</div>

</div>

{/if}

 

<div class="mode_container">

<div class="container_24">

{if $page_name != 'index'}

<!-- Breadcumb -->

<!-- <script type="text/javascript">

$(document).ready(function() {

if ($("#old_bc").html()) {

$("#bc").html($("#old_bc").html());

$("#old_bc").hide();

}

 

});

</script> -->

{if $page_name == 'category'}

<div class="cs_cat_img">

{if isset($HOOK_CATEGORY_IMAGE) && $HOOK_CATEGORY_IMAGE}

{$HOOK_CATEGORY_IMAGE}

{/if}

</div>

{/if}

<div class="bc_line">

<div id="bc" class="breadcrumb"></div>

{include file="$tpl_dir./breadcrumb.tpl"}

</div>

{/if}

 

<div id="columns" class="{if isset($grid_column)}{$grid_column}{/if} grid_24 omega alpha">

{if $page_name != 'index'}

{if isset($left_column_size) && !empty($left_column_size)}

<!-- Left -->

<div id="left_column" class="grid_{$left_column_size|intval} alpha">

{$HOOK_LEFT_COLUMN}

</div>

{/if}

{/if}

 

<!-- Center -->

 

<div id="center_column" class="{$center_class}">

 

{/if}

 

Paul

[razaro]

Yeah, you have 

<script>
  (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
  (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
  m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
  })(window,document,'script','//www.google-analytics.com/analytics.js','ga');
 
  ga('create', 'UA-562952[spam-filter]1', 'auto');
  ga('send', 'pageview');
 
</script>

there , delete it , or made backup in some file, and try then. If all works use default module and check if that "UA-562952[spam-filter]1" is yours.

[Paulito]

Hello razaro

 

That fixed it. I owe you a lot of Drinks.

 

But I still do not understand how this script got there,  I have not done any coding for weeks

 

Paul

[razaro]

Great, glad to hear that.

 

Yeah it is strange, if it is paid theme check files you first downloaded, if it was there all along.

It should not because it probably cause same error. 

 

And that Id  "UA-562952[spam-filter]1"  is it yours ?

[Paulito]

Yeah, really odd because everything was OK yesterday.

 

I haven't checked the ownership of the ID yet but will do so soonest.

 

Anyway, thanks so much for your help, I really appreciate it.

 

Paul