[solved] Blank page when adding products?

[shopping.uk]

Hello everyone,

 

Not sure if this is a known issue or not, i've had a quick search, but didn't really get an answer to my problem.

 

Please note the affects the BACK OFFICE ONLY, the store front is not affected.

 

When adding a new product i fill in all the usual bits, name, reference, description etc, but when i click on 'save and stay, or just 'save' the page reloads completely blank (white screen), on the front office the data has been saved as the product shows, but obviously without an image or price as these have not yet been added.

 

Once getting the BO visible again I can search for the product and fill in the extra details, but with 1700+ products this is long winded and unnecessary time consuming. 

 

The site was working OK until about a week ago, so i left it a few days, to see if it would sort itself out just in case it was a memory issue, I have since getting this problem however Increased my servers physical and RAM memory just in case.

 

Any ideas what the issue could be, as far as i am aware there are no errors (unless i am looking in the wrong place)

 

Many thanks for any advice given.

[PrestaHeroes USA]

Hi, 

 

see this

 

http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/

 

then recreate to get the underling error.

 

Note; you can first check your hosing php error log, it might be there already without enabling ps debug.

[shopping.uk]

Thanks for the tip!

 

It turned out to be a problem with the ebay module, so i have deleted it.

 

Seems to be ok (for now anyway)

 

Thanks again.