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Impossible to add product to cart

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Hi there,


I use Prestashop for my online store, everything was working perfectly until yesterday.  I am not an expert user on Prestashop, but have found it easy enough to do the installation and maintain the site - I do have a little help from a web developer, but he does not know Prestashop well.  Most problems are resolved by googling and going through forums, but I am stuck on this one. I am still on version  


My shoppers are not able to add products to their cart - it says that it is impossible to add products to the cart.  It does however, still add the product to the cart, after another product is selected.


I have read up on a few of the forum topics and see that most have to do with:


- memory allocated, which we've checked and is fine 

- paypal and payment gateways - I do not use paypal

- there was an mbstring error on the config settings page, which we changed, but the error remains.


Please find a screenshot of the error attached.


Can anyone assist please and let me know things I can check?  Or if additional information is required to check.




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