Update - Dec. 3, 2014:
PayPal disabled SSL 3.0 support today. All users of PayPal Europe for PrestaShop must update their PayPal module as soon as possible. If you need help making sure that your PayPal payment gateway is fully operational, please contact PayPal support at:
FR: 0800 942 850
UK : 0800 358 7911
ES : 900 801 665
IT : 800 975 345
DE : 0800 723 4500
BE : 0800 50855
202ecommerce, the official publisher for the PayPal Europe module, is also available for you at email@example.com or +33 (0)1 8362 4474.
202 ecommerce is the official publisher of PayPal Europe module for PayPal account, we created this topic to help you with the transition to SSL worm TSL.
Caution: due to a bug report after updating the module 3.8 we saw that for people using a version of PrestaShop 1.4 and and smarty the module does not take into account some of the characters used in the module PayPal Version 3.8.
Since the SSL v3 issue (also known as POODLE) was identified on October 14, PayPal has decided to
completely disable SSL 3.0 support at 12:01 a.m. Pacific Standard Time on December 3, 2014.
POODLE is an internet security vulnerability that impacts the Secure Sockets Layer (SSL) 3.0 protocol,
which was designed to ensure secure connections when surfing on the Internet.
As a consequence all PayPal merchant customers using PrestaShop need to update their PayPal
integration by upgrading their PayPal module on PrestaShop before December 3rd disable SSL 3.0 for their client interactions.
If you do not upgrade your PayPal module on PrestaShop by this date, you may face interruptions to
your ability to accept payments with PayPal.
To make sure your integration is protected against this vulnerability and to keep accepting PayPal
payments beyond this date, you need to upgrade your PayPal module to version 3.8.0 by following
Caution: The version PayPal Europe up to 2.8.6 are not concerned by this modification as the protocol used in the module is not forced.
Users of version 1.5 and 1.6 of PrestaShop
1- Go to PrestaShop back office in the list of modules installed
2- Click on the « Update it » button next to PayPal module
If this button doesn’t appear, please follow the same steps as the ones described below for “users of version 1.4 de PrestaShop”
The upgrade to version 3.8.0 will then complete. If it doesn’t, please follow the steps below.
Users of version 1.4 of PrestaShop
1. Go to the PrestaShop Addons website and download the latest version of the PayPal module (version 3.8.0)
2. You need to carry out a manual update of the module. Please go to the “Modules” section in the Back Office of your store
3. Click on “Upload the module from your computer” , you should get the screen below:
4. Insert the downloaded file in zip format
5. Click on « Upload this module »
The upgrade to version 3.8.0 will then complete.
Caution: If the message "Before using the module, you must install the compatibility Retro Module" appears after your being updated, thank you download and install the "Retro compatibility" module at this address:
We make every effort to help you as quickly as possible and we apologize for any inconvenience due to this problem.