Jump to content

[Solved] Installation

Recommended Posts



I am trying to install prestashop and at the step: System compatibility

I have a red MySQL support is on.

Now I know I have my sql installed but I cannot find any information as to what this problem might be anywhere on the web site.


Can anyone help?

Link to comment
Share on other sites

I was able to fix this issue.


However I have another problem now.

After going through the installation I can see my front end ok but when I try to log into the back end my pwd will not work with what I have choosen.


I even tried 2 different installations to make sure it wasn't me that had forgotten what was choosen but no both don't work.




Link to comment
Share on other sites

Hi bokster! Welcome to the PrestaShop Forum :)


Does the Back-Office password you created during installation include a special character (e.g., &@#§ç%^$*£)?


If so, delete all PrestaShop-related cookies in your browser and then install PrestaShop again, this time creating a password without any special characters.


Good luck, and let us know if that does the trick....

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...