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[solved]Module email alerts missing in 1.6.0.9?


mbp
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I cant find the email alerts when searching for modules in back office of 1.6.0.9?

 

I noticed that in the Prestashop 1.6.0.9 there is a folder in

/themes/default-bootstrap/modules/mailalerts/views/templates

 

Should the email alerts not be installed as an module in 1.6.0.9?

 

Regards

 

MBP

Edited by mbp (see edit history)

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this module is not installed by default,

you have to "download" it via back office, it should appear on modules list

if it isn't it means that your server hasn't got possibility to connect to prestashop.com services

 

download it manually and upload in your BO, here it is: http://bit.ly/1uvkcLa

 

I also thought it was going to appear by default.

 

Thx for the module, I installed it manually :)

 

Problem solved!

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  • 3 months later...

Hello,

 

My Email alerts are not working at all, i do have mail alerts module installed in the modules section, but that is for reminding when the stocks aren't sufficient or avaiable to sale.

 

But my problem, is my shop is not sending emails for anything. When customers signs up it sends email confirmation or thank you mail confirming the new regsitration. That doesn't sents either. Nor does it sends and email, when a product is purchased. Neither does it sends when i do the test email from the preferences section for emails.

 

Please advise, what should be done. As i have installed the prestashop 1.6.0.0.9 and haven't fiddled with anything yet.

 

Thanks

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