san_merah Posted September 25, 2014 Share Posted September 25, 2014 (edited) Keep getting popup message as soon as I press upgrade button: Javascript error (parseJSON) detected for action "upgradeNow".Starting restoration... my current version of Presta is 1.6.0.5 why this is happening? My host asked me to turn on error reporting in php.ini then I got this report: [25-Sep-2014 11:21:26 Europe/London] PHP Warning: Illegal offset type in /modules/dashgoals/dashgoals.php on line 211[25-Sep-2014 11:21:26 Europe/London] PHP Warning: Illegal offset type in /modules/dashgoals/dashgoals.php on line 211[25-Sep-2014 11:21:26 Europe/London] PHP Warning: Illegal offset type in /modules/dashgoals/dashgoals.php on line 211[25-Sep-2014 11:21:26 Europe/London] PHP Warning: Illegal offset type in /modules/dashgoals/dashgoals.php on line 211[25-Sep-2014 11:21:26 Europe/London] PHP Warning: Division by zero in /modules/dashgoals/dashgoals.php on line 378[25-Sep-2014 11:21:26 Europe/London] PHP Warning: Division by zero in /modules/dashgoals/dashgoals.php on line 378[25-Sep-2014 11:21:26 Europe/London] PHP Warning: Division by zero in /modules/dashgoals/dashgoals.php on line 378[25-Sep-2014 11:21:26 Europe/London] PHP Warning: Division by zero in /modules/dashgoals/dashgoals.php on line 378[25-Sep-2014 11:21:26 Europe/London] PHP Warning: Division by zero in /modules/dashgoals/dashgoals.php on line 378[25-Sep-2014 11:21:26 Europe/London] PHP Warning: Division by zero in /modules/dashgoals/dashgoals.php on line 378[25-Sep-2014 11:21:26 Europe/London] PHP Warning: Division by zero in /modules/dashgoals/dashgoals.php on line 378 Edited September 25, 2014 by san_merah (see edit history) Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted September 25, 2014 Share Posted September 25, 2014 check that you do not have bad file permissions in typical hosting folders: 755 files: 644 .htaccess: 664 Link to comment Share on other sites More sharing options...
san_merah Posted September 25, 2014 Author Share Posted September 25, 2014 Which particular files/folders should I check? And what is correct permission settings for them? Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted September 25, 2014 Share Posted September 25, 2014 check that you do not have bad file permissions in typical hosting folders: 755 files: 644 .htaccess: 664 as mentioned these are typically the best for most hosting. because of bug in early release of 1.6, check all folders/files in modules. i.e. when there was upgrade of module your version sets folder/files to 777...that has been fixed. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted September 25, 2014 Share Posted September 25, 2014 also you are 'testing' upgrade on copy of your shop yes? Link to comment Share on other sites More sharing options...
san_merah Posted September 25, 2014 Author Share Posted September 25, 2014 yes, I that is a test site Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted September 25, 2014 Share Posted September 25, 2014 re test system (very good) review all folders/files...when I searched on this issue, there were some that resolved by fixing permissions. hopefully that will be your case as well. Link to comment Share on other sites More sharing options...
san_merah Posted September 25, 2014 Author Share Posted September 25, 2014 got response from my host that qouted errors suggest programming error in presta Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted September 25, 2014 Share Posted September 25, 2014 got response from my host that qouted errors suggest programming error in presta uh...that is a typical response from hosting. did you check permissions as suggested? also tell us steps you took to create your test. (make sure you ftp'ed and did not copy files to test from prod as this can cause some file ownership issues) Link to comment Share on other sites More sharing options...
san_merah Posted September 25, 2014 Author Share Posted September 25, 2014 Haven't sorted out all permissions yet, some folder had 777. This is just a prestashop which was installed on this serwere as my test site so I could learn presta, I wasn't moving it so it is test but original:) 1 Link to comment Share on other sites More sharing options...
san_merah Posted September 25, 2014 Author Share Posted September 25, 2014 Ok. Just changed permissions of folders to 755 and files to 644 in modules folder. Didn't help. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted September 25, 2014 Share Posted September 25, 2014 please check that allow_url_fopen is activated in this hosting. Link to comment Share on other sites More sharing options...
san_merah Posted September 25, 2014 Author Share Posted September 25, 2014 yes it is Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted September 25, 2014 Share Posted September 25, 2014 please open forge report (bug) here http://forge.prestashop.com/ then please post back here the report url. thanks Link to comment Share on other sites More sharing options...
Beck98 Posted January 23, 2021 Share Posted January 23, 2021 How are you. For future reference, this kind of error may be due to an incompatibility between the prestashop version and the php version of the server. Check that you are using the correct one. Link to comment Share on other sites More sharing options...
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