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We have same problem in Indonesian forums, we resolve this issue by modify

../prestashop/images.inc.php


search for 255, 255, 255 and replace with 0, 0, 0 or vice versa.
In my version there is 255, 255, 255 and the background images is white. May be there is different value in your prestashop version :?
Dont forget to regenerate thumbnail in Preferences > Images > Regenerate Thumbnails

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We have same problem in Indonesian forums, we resolve this issue by modify
../prestashop/images.inc.php


search for 255, 255, 255 and replace with 0, 0, 0 or vice versa.
In my version there is 255, 255, 255 and the background images is white. May be there is different value in your prestashop version :?
Dont forget to regenerate thumbnail in Preferences > Images > Regenerate Thumbnails



Hi there,
sadly this did not help......

any other ideas?
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  • 2 weeks later...

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