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‘New Order’ notification email goes to different email address


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Hi,

 

i have the same issue, i stopped receiving notification emails, i installed the module (mail alerts) and configured it again, but the problem is when any customer presses "place my order", the explorer goes (Server Error).

 

i tired to disable this module and the (server error) issue solved and order was placed successfully.

 

when i re-installed this module and configured it, i had the same problem again. (along with that I am not receiving any notifications on my email)

 

Please help/

 

thanks

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  • 9 months later...
  • 1 year later...

Hi,

 

i have the same issue, i stopped receiving notification emails, i installed the module (mail alerts) and configured it again, but the problem is when any customer presses "place my order", the explorer goes (Server Error).

 

i tired to disable this module and the (server error) issue solved and order was placed successfully.

 

when i re-installed this module and configured it, i had the same problem again. (along with that I am not receiving any notifications on my email)

 

Please help/

 

thanks

suteibi,

 

I had the same problem with my website. It is not the modules fault in our case. We contacted our hosting provider and they found that it was a problem in the php.ini file and fixed it for us. 

 

Good luck,

Zack

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