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Error Code: 10002 - "Unfortunately, an error occurred while communicating with PayPal"


chathuO2

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Hi,

 

I keep on getting the below error when trying to connect paypal with my website, this happened after I added the paypal API credentials my website which is on Prestashop. Everything else seems to be fine just this one. Can someone please help me fix this. I'd really appreciate it. 

 

 

Unexpected payment error

Unfortunately, an error occured while communicating with PayPal.

Short Error Message: Security error
Detailed Error Message: Security header is not valid
Error Code: 10002
Please contact our Customer service and mention this error code to get this issue resolved.

 

Thank you

Regards,

Chathu

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