[solved] 500 internal server error regenerating thumbs

[alfredopacino]

hi, i get this error trying to regenerate thumbs, i think it's a timout error.

which setting should i tell my hosting to edit?

Edited July 16, 2014 by alfredopacino (see edit history)

[vekia]

hello

turn on error reporting

then instead of simple internal server error you will see detailed information what and where doesnt want to work

[tuk66]

max_execution_time in php.ini

http://php.net/manual/en/info.configuration.php#ini.max-execution-time

[alfredopacino]

uhm, i have 600 as max_execution_time. i get the error after 2 minutes..

i turned on the dev mode and i get the same error, no details.

Edited July 15, 2014 by alfredopacino (see edit history)

[vekia]

are you able to view the php error log file on your host?

[alfredopacino]

yep just a timeout

[Tue Jul 15 21:30:57 2014] [error] [client 79.9.247.113] Script timed out before returning headers: index.php, referer: http://MYSITE/index.php?controller=AdminImages&token=eedc9aceef7321f3a155a2fa70bf866f

 

the site has ~600 products

[vekia]

this is php error log? it looks like log from apache

[alfredopacino]

where are usually stored in shared hosting?

[benjamin utterback]

where are usually stored in shared hosting?

 

HI, reading this blog post will give you all the information you need regarding the php.ini file, I hope this helps. www.prestashop.com/blog/en/where-is-php-ini-file/

[alfredopacino]

thanks, but i know where my php.ini file is

 

this is the content:

[PHP]
engine = On
date.timezone = Europe/Rome
magic_quotes_gpc = Off
upload_max_filesize = 32M
max_input_vars = 5000
max_execution_time = 1600
post_max_size = 256M
memory_limit = 256M

suhosin.get.max_vars = 10000;
suhosin.post.max_vars = 10000;

i added those 2 last vars reading your article, don't know what they are

[benjamin utterback]

thanks, but i know where my php.ini file is

 

this is the content:

[PHP]
engine = On
date.timezone = Europe/Rome
magic_quotes_gpc = Off
upload_max_filesize = 32M
max_input_vars = 5000
max_execution_time = 1600
post_max_size = 256M
memory_limit = 256M

suhosin.get.max_vars = 10000;
suhosin.post.max_vars = 10000;

i added those 2 last vars reading your article, don't know what they are

 

Well, you need those depending on your Hosting Provider's server set up. It does not hurt to add them just in, case. Okay great, ask your host for the PHP error log and we'll fix this issue.

[lily fairy]

here is a very good link (and free !)

ok for presta 1.6.0.8

 

https://github.com/meetjey/imageRegeneratorPrestashop

 

Edited July 16, 2014 by lily fairy (see edit history)

[alfredopacino]

here is a very good link (and free !)

ok for presta 1.6.0.8

 

https://github.com/meetjey/imageRegeneratorPrestashop

 

 

thanks. i solved this that (i'm on 1.6.0.6)

 

 

anyway my hosting said that timeout error should be the 120second limit of fastCGI execution time.

maybe this info could be useful for the admins..

Edited July 16, 2014 by alfredopacino (see edit history)