David Henry Posted July 8, 2014 Share Posted July 8, 2014 since upgrading to 1.6.0.6 and now 1.6.0.8 on 2 sites we can no longer add a new category with a parent, it gets added to the root and we cannot move it. When the page loads it displays both Collapse all and expand all are both displayed, but the categories are missing. There are no categories loaded and saving will only only place the category in the root with Home, which is bad. I've attached a screen which illustrates this. This is a showstopper so any help would be appriciated. All modules have been updated, especially the category modules. Link to comment Share on other sites More sharing options...
David Henry Posted July 9, 2014 Author Share Posted July 9, 2014 Please someone look at this post! Link to comment Share on other sites More sharing options...
David Henry Posted July 16, 2014 Author Share Posted July 16, 2014 still nothing! Worst support ever! Link to comment Share on other sites More sharing options...
janthemanson Posted October 7, 2014 Share Posted October 7, 2014 Hey David, I've got a similar Problem. I've edited a sub category and saved it. After that it moved to root category and the categories are missing. This happened twice, but not on all categories I've edited. Anybody seen a similar behaviour? Link to comment Share on other sites More sharing options...
musicmaster Posted October 7, 2014 Share Posted October 7, 2014 @janthemanson: never move a category to the Root. Always move it to the Home or - in a multishop setting - however you name the homecategory of that shop. Root is meant to be something to unite all the Homes of the shops - not a displayable category. Link to comment Share on other sites More sharing options...
janthemanson Posted October 8, 2014 Share Posted October 8, 2014 (edited) @janthemanson: never move a category to the Root. Always move it to the Home or - in a multishop setting - however you name the homecategory of that shop. Root is meant to be something to unite all the Homes of the shops - not a displayable category. Sorry, don't get me wrong, I didn't moved the category. After saving, the category moved automatically to root. This was a error of prestashop and I think its related to the update from 1.5.X.X to 1.6.X.X There is something weird with categorys in our shop. After that happend, all the subcategorys of home aren't accessible in a megamenumodule. In Front and Backend all works fine. I talked to the developer, but he means he uses the same lines of code that perstashop uses to call the categorys. I don't know whats happening, but at least I stopped editing categorys till I find a solution. Thanks @musicmaster Edited October 8, 2014 by janthemanson (see edit history) Link to comment Share on other sites More sharing options...
janthemanson Posted October 8, 2014 Share Posted October 8, 2014 @David Henry Maybe Prestashop Forge has a solution for this. http://forge.prestashop.com/browse/PSCSX-1309?jql=project%20%3D%20PSCSX%20AND%20text%20~%20%22category%22 Some of the issues are related to database problems and corrupted data. I checked already my "ps_category" database table but can't find something unexpected. Link to comment Share on other sites More sharing options...
musicmaster Posted October 8, 2014 Share Posted October 8, 2014 If it is a corrupt database problem it could be a nleft / nright problem. You can search the forum on that subject. Link to comment Share on other sites More sharing options...
David Henry Posted October 8, 2014 Author Share Posted October 8, 2014 I fixed this on two sites by updating everything, and I mean everything. Just to note, originally the site was multisite but we ended up disabling this and running 2 installs instead, the multisite was a nightmare and support even worse. d Link to comment Share on other sites More sharing options...
janthemanson Posted October 9, 2014 Share Posted October 9, 2014 I think i fixed the saving error with a fix from git. The disapearing categories within the module resulted from the inactive Home category. Didn't noticed that, so sorry, but it was my fault. Seemed to be a saving error or maybe a mistake. I think now all problems fixed. @David Henry I read about problems with multishop. We don't use that feature by now. Link to comment Share on other sites More sharing options...
olivier colas Posted February 15, 2015 Share Posted February 15, 2015 Same problem, after I upgraded prestashop to latest version..... I think that I am going to reinstalled..... Link to comment Share on other sites More sharing options...
nbtproducts Posted February 16, 2015 Share Posted February 16, 2015 Hi, I cannot access categories setup in the backoffice, I get this error and blank page; Strict Standards: Declaration of Dispatcher::loadRoutes() should be compatible with DispatcherCore::loadRoutes($id_shop = NULL) in /var/zpanel/hostdata/chicnluxury/public_html/chic-n-luxury_com/override/classes/Dispatcher.php on line 0Parse error: syntax error, unexpected 'public' (T_PUBLIC) in /var/zpanel/hostdata/chicnluxury/public_html/chic-n-luxury_com/override/controllers/admin/AdminCategoriesController.php on line 4 Could you help me please? Thanks in advance Link to comment Share on other sites More sharing options...
AbuHuzaifah Posted June 3, 2017 Share Posted June 3, 2017 (edited) I am facing same problem on fresh installation v1.7.1.1 Edited June 3, 2017 by AbuHuzaifah (see edit history) Link to comment Share on other sites More sharing options...
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