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Hi all,


Have a good day.


I just meet a mail problem, And tried several ways but can't solve it.


I config the email with the info:


SMTP server: smtp.mail.google.com / tried with smtp.gmail.com ( same problem)


SMTP user: mygmail@gmail.com ( never wrong, tried to copy past and type also got same problem)


SMTP password: mygmail@gmail.com ( tried to write to notepad then copy past to gmail and correct, then past same thing to this field. So never wrong)


Encryption: SSL


Port: 465


attached the screenshot below.



// I also put my email and do all step as this totorial :

In /tools/swift/Swift/Message.php line #79



In /tools/swift/Swift.php after line 370
if (!($has_reply_to = $message->getReplyTo())) $message->setReplyTo($from);

Add the following code:

if (!$has_reply_to[0])


Now try sending a contact message....


If it still doesn’t work, make the following change:

In /tools/swift/Swift/Plugin/MailSend.php line # 159

$params "";
--> but all seam again me. same result :((
Can any body help please!
these is error and my prestashop version:
Error: Please check your configuration
Authentication failed using username 'kebsorder@gmail.com' and password '********'





I swear that my gmail account correct, because it still work until last 2 day. automatic get the problem and can't solve. :|



Edited by vekia (see edit history)

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have you got possibility to test another external email service?

I tried with yahoo and other gmail account. got the same problem.


But as a magic, today it work. I didn't touch anything after create this topic.


I think it should be a problem from hosting. But I don't know what it is.


Anyway, Thank you very much.

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i bet on hosting problems :)

thank you for information that it works now,

im going to mark this topic as solved.

with regards,


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  • 1 year later...

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