3pinespro Posted April 2, 2014 Share Posted April 2, 2014 (edited) I did a fresh install of version 1.6.0.5. I'll add a product to the cart and when clicking 'Proceed to Checkout' it shows the cart is empty! I really need to get this working NOW! My client is ready to launch her on-line business, next week! The store is at: www.mylocketoflife.com/shop SOLVED! Go to 'Modules' and click on the 'Cart Block' module. Select 'NO' for ajax cart. Edited April 2, 2014 by 3pinespro (see edit history) 1 Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted April 2, 2014 Share Posted April 2, 2014 I did not have this issue, added to cart, proceeded to check out (firefox) rreg new user, [email protected] but it had john doe address already...weird and at payment, when I click agree toc...nothing, no payment (maybe not set up yet) sometimes when we develop new shop and I don't recommend this often is to clear cookie/browser cache. Link to comment Share on other sites More sharing options...
Paulito Posted April 2, 2014 Share Posted April 2, 2014 Good morning Works OK for me using chrome http://screencast.com/t/F4gfr3yqGy4 Using FF http://screencast.com/t/CKd3BAOj Using IE http://screencast.com/t/fHEtzU0Yz Paul 1 Link to comment Share on other sites More sharing options...
daniel2211 Posted May 3, 2014 Share Posted May 3, 2014 On new wersion of firefox 29.0 chart is not workin,ajax or not ajax it is same.On all other versions it is working.I dont know why is thta but it will be problem in future.If someon have answer please post. This is my website and all is working on other wersions of firefox www.glsell.com 1 Link to comment Share on other sites More sharing options...
vekia Posted May 3, 2014 Share Posted May 3, 2014 i checked your shop with new firefox 29 and ajax cart works well perhaps you use some plugins in your browser? or browser remember some old js files can you try to clear cache there (in browser) and try again? 1 Link to comment Share on other sites More sharing options...
daniel2211 Posted May 3, 2014 Share Posted May 3, 2014 It is 100% with my browser,i clear cache disable plugins but it seams that same problem is present. 1 Link to comment Share on other sites More sharing options...
rameshnahata Posted June 10, 2014 Share Posted June 10, 2014 I did a fresh install of version 1.6.0.5. I'll add a product to the cart and when clicking 'Proceed to Checkout' it shows the cart is empty! I really need to get this working NOW! My client is ready to launch her on-line business, next week! The store is at: www.mylocketoflife.com/shop SOLVED! Go to 'Modules' and click on the 'Cart Block' module. Select 'NO' for ajax cart. Same problem here site is http://www.kamdev.com/site/ only this product have price http://www.kamdev.com/site/home/77-sexual-enhancement-for-men-women-sex-drive-and-erectile-function.html but it work fine in firefox done Ajay .. NO + yes to force compile + clear chatce in chrome still cart always show empty Link to comment Share on other sites More sharing options...
EdC Posted June 18, 2014 Share Posted June 18, 2014 Hi, I had the same problem as the original poster. I also disabled Ajax mode and it worked. Well sort of...it makes people go straight to the checkout rather than allow them to continue shopping which is not so great. But it does keep the products in the cart. I would like to know if someone has solved it, so that it can work with the Ajax on Thanks Link to comment Share on other sites More sharing options...
joergenaj Posted February 17, 2015 Share Posted February 17, 2015 (edited) I have PS v.1.6.09 and I have had and still have SO much trouble, losing maybe 20% of my orders, since customers give up, because they cannot put anything in the cart. And who can ask customers to start by emptying cache and cookies? I have tried every thing suggested to "fix" it. Really seems to be some cookie problem, because I can somewhat provoke the same as customers: I do this by using for example IE as browser, I empty cookies, go to the shop, and try to put a product in the cart. First time it fails on every product, next time on same product it ends up in the cart. Too bad that such a fundamental thing as the cart is badly designed. Hard to make a living with Prestashop when the cart is not working. There MUST be some fix or some module to instal, that can fix it? Or change the add button link to some kind of direct link? I do not see the new ps version .11 has a bug fix for the faulty cart adding, so might as well wait updating. Edited February 17, 2015 by joergenaj (see edit history) Link to comment Share on other sites More sharing options...
daniel2211 Posted February 17, 2015 Share Posted February 17, 2015 Please send your website URL and did you try to reinstall module Link to comment Share on other sites More sharing options...
joergenaj Posted February 17, 2015 Share Posted February 17, 2015 (edited) OK, thanks for helping. My shop is shop.7d.dk It highly depends on what browser the user enters with. Changing to another browser sometimes helps. But today a customer had to start by creating an account to be able to put anything in the cart. I will try to reinstall the OPC native module. I have no sophisticated module for the cart. Edited February 17, 2015 by joergenaj (see edit history) Link to comment Share on other sites More sharing options...
daniel2211 Posted February 17, 2015 Share Posted February 17, 2015 Your css of search is bad on my browser and ajax is not turned on Link to comment Share on other sites More sharing options...
joergenaj Posted February 17, 2015 Share Posted February 17, 2015 (edited) The quick search is not always loading, but it works. Ajax i turned off, because it was advised, also it is simpler without, and I found it was easier to make things come into the cart in IE with no Ajax. There seem to be no module to reinstall for the cart itself, only the block cart. Anyway, my guess is that there is some cookie checking scripting that disturbs the call from the button click, not the cart itself. This is clearly is an overlooked Prestashop problem world wide, millions of dollars lost because of this bug in the cart, stil remaining despite all the updates through time. Edited February 17, 2015 by joergenaj (see edit history) Link to comment Share on other sites More sharing options...
daniel2211 Posted February 17, 2015 Share Posted February 17, 2015 Try to reinstall top modules and header modules that are used in frontoffice. In this case search and cart also google translator clear cashe and enable ajax of cart. you have deformation in your css of your search module some of modules is killing your cart module thats why it isnt working good. Link to comment Share on other sites More sharing options...
joergenaj Posted February 17, 2015 Share Posted February 17, 2015 (edited) Thanks again. I could and may try that. But firstly: Since the adding to cart is suddently doable by clicking an extra time or using other computer or browser, or signing up first, to me it may be a matter of some cookie checking of users cart, that tells it is supposed to be empty, and blocks the transfering of the product to the cart, Everytime I delete the cookies in IE, trouble starts where I can not add, but clicking once again something goes in the cart, and the cart seem to be "opened" and working. Edited February 17, 2015 by joergenaj (see edit history) Link to comment Share on other sites More sharing options...
daniel2211 Posted February 17, 2015 Share Posted February 17, 2015 Ok i see it is working but try to fix search module and try to speed up your website with express cashe module. http://artemisinin.rs try to check Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted February 17, 2015 Share Posted February 17, 2015 These are always difficult to debug from the forum. I can not add to cart with chrome, I did not try other browsers. Can you disable Accessories for combinations module, clear browser cache and re-test? Link to comment Share on other sites More sharing options...
joergenaj Posted February 17, 2015 Share Posted February 17, 2015 (edited) These are always difficult to debug from the forum. I can not add to cart with chrome, I did not try other browsers. Can you disable Accessories for combinations module, clear browser cache and re-test? Thanks for the idea. How could you see I was using that module? But anyway I didn't use it so now disabled. Seemed to help at first, but now every time I test after deleting cookies and cache, I cannot put anytning in the cart. Testing with IE. Edited February 17, 2015 by joergenaj (see edit history) Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted February 17, 2015 Share Posted February 17, 2015 yes, certainly issues with IE. Chrome seems ok now. Can you enable 'ajax' cart again please? Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted February 17, 2015 Share Posted February 17, 2015 yes, certainly issues with IE. Chrome seems ok now. Can you enable 'ajax' cart again please? IE is working now for me, please confirm. (fingers crossed). Link to comment Share on other sites More sharing options...
joergenaj Posted February 17, 2015 Share Posted February 17, 2015 Ok, thanks. Seems no problem now. so maybe it was that crazy module, and it seems that Ajax popup is kinda nessecary. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted February 17, 2015 Share Posted February 17, 2015 Ok, thanks. Seems no problem now. so maybe it was that crazy module, and it seems that Ajax popup is kinda nessecary. the module had some 'messages' in console, as if were in test...never a good idea to be the first as I did not see any previous feedback on the module. Ok, case closed. Note: in the future, please open new topic to get best community review. happy prestashopping. Link to comment Share on other sites More sharing options...
joergenaj Posted February 17, 2015 Share Posted February 17, 2015 I am very greatful for this help. Seems I hijacked this thread. Thanks. 1 Link to comment Share on other sites More sharing options...
daniel2211 Posted February 17, 2015 Share Posted February 17, 2015 yes all is working good just move your search button with css code and all is done your website looks nice and like i see it speed up littlebit when you solve this problem kind regards to all 2 Link to comment Share on other sites More sharing options...
joergenaj Posted February 19, 2015 Share Posted February 19, 2015 (edited) A status:It may have helped, but when trying to put in card from Chrome, it fails first time. It occured when logging out, and then trying to add to card. So it seems cookie related. Problem not solved for at least Google Chrome and my shop. Need to keep an eye... Edited February 19, 2015 by joergenaj (see edit history) Link to comment Share on other sites More sharing options...
daniel2211 Posted February 19, 2015 Share Posted February 19, 2015 Look all the time i prestashop some installed modules kill some module like you see i had almost same problem. Try to figure out what module in you header make this problems by disabling one by one. Thats first step. I solve my problem like that. 2 Link to comment Share on other sites More sharing options...
joergenaj Posted February 19, 2015 Share Posted February 19, 2015 (edited) Right, but some work to test this. This seems now only happening in Chrome, since a customer with Chrome had to add to cart three times, before she could buy it. Maybe I have taken over this thread, but maybe also someone can learn from this... Edited February 19, 2015 by joergenaj (see edit history) 1 Link to comment Share on other sites More sharing options...
daniel2211 Posted February 20, 2015 Share Posted February 20, 2015 I try to put products from my google chrome to cart and all is working good. Your search module is looking well now and i think that you figure out what was problem. Link to comment Share on other sites More sharing options...
joergenaj Posted February 20, 2015 Share Posted February 20, 2015 Thanks for helping and testing, and that gives hope. Deleting cookies or changing user, and then testing provokes the error here. I have just set other margins for the button. I will try to outrule different scripts and modules. Something must be blocking. Link to comment Share on other sites More sharing options...
daniel2211 Posted February 20, 2015 Share Posted February 20, 2015 On my Chrome all is working fine, try from another computer. 1 Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted February 20, 2015 Share Posted February 20, 2015 no problem using this thread, the reason I mentioned it is because one does not get very good visibility when they post on someone elses topic. You end up with the OP and whomever posted on it to help. Happy ps'ing. 1 Link to comment Share on other sites More sharing options...
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