cleaner Posted February 21, 2014 Share Posted February 21, 2014 Hello, I'm looking for Livechat module which other users have had good experiences lately. It can be free or i can buy it- as long as it's easy to install as normal modules are. Can somebody recommend something? (Presta 1.5.5.0) Thanks, -Cleaner Link to comment Share on other sites More sharing options...
indus Posted February 21, 2014 Share Posted February 21, 2014 www.olark.com . www.zopim.com . These are what i recommend, they are free (sort of) and popular, and quite frankly the best ones. You will find free modules to install either of them. There are a few newer ones too, but i cant recollect their names now. If you cant find the modules, just use the code in your footer template , its as easy as that. There is a conversation limit after which at least olark will remind you to upgrade, but it does not stop working. You can continue using it as much as you wish really, unless you are looking for more features etc. Link to comment Share on other sites More sharing options...
cleaner Posted February 21, 2014 Author Share Posted February 21, 2014 Hi Indus, This is what i call "forum as it's best". Thank you for sharing all this information! Link to comment Share on other sites More sharing options...
vekia Posted February 22, 2014 Share Posted February 22, 2014 personally i bet on zopim chat free, fast, with many features also in free version this is why i created free module for this chat: http://www.prestashop.com/forums/topic/233363-module-zopim-chat-build-own-widget-for-free/ Link to comment Share on other sites More sharing options...
cleaner Posted February 22, 2014 Author Share Posted February 22, 2014 Hi Vekia and Indus, You know what: I found zopim before posting here, but due price was written 0.00€ and site was not "official" PS addons-site, i thought there must be hidden gimmick (there are no free lunch as we all know ). But now i will definetly proceed with Zopim - thanks to you guys. Link to comment Share on other sites More sharing options...
cleaner Posted February 22, 2014 Author Share Posted February 22, 2014 Hi Guys, Zopim is now installed. How ever it seems lanquage is wrong... There is a script available on Zopim's website to force correct lanquage, but do you have experience where to it should be installed, because i used module installation to Presta? <script type="text/javascript">$zopim(function() {$zopim.livechat.setLanguage('en');});</script> Link to comment Share on other sites More sharing options...
vekia Posted February 22, 2014 Share Posted February 22, 2014 you can paste this code inside header.tpl file between <head></head> tags due to the fact that this code uses brackets - don't forget about {literal}{/literal} tags Link to comment Share on other sites More sharing options...
cleaner Posted February 23, 2014 Author Share Posted February 23, 2014 Hi Vekia, Umh....now i'm not in my comfort zone here..... To avoid breaking anything could you pls show where to and how....? Thank you again, <!--Start of Zopim Live Chat Script--> {literal} <script type="text/javascript"> window.$zopim||(function(d,s){var z=$zopim=function©{z._.push©},$=z.s= d.createElement(s),e=d.getElementsByTagName(s)[0];z.set=function(o){z.set. _.push(o)};z._=[];z.set._=[];$.async=!0;$.setAttribute('charset','utf-8'); $.src='//cdn.zopim.com/?{/literal}{$widgetid}{literal}';z.t=+new Date;$. type='text/javascript';e.parentNode.insertBefore($,e)})(document,'script'); </script> {/literal} {if $customerName && $customerEmail} {literal} <script> $zopim(function() { $zopim.livechat.setName('{/literal}{if $customerName}{$customerName}{/if}{literal}'); $zopim.livechat.setEmail('{/literal}{if $customerEmail}{$customerEmail}{/if}{literal}'); }); </script> {/literal} {/if} <!--End of Zopim Live Chat Script--> Link to comment Share on other sites More sharing options...
vekia Posted February 24, 2014 Share Posted February 24, 2014 <!--Start of Zopim Live Chat Script--> {literal} <script type="text/javascript"> window.$zopim||(function(d,s){var z=$zopim=function©{z._.push©},$=z.s= d.createElement(s),e=d.getElementsByTagName(s)[0];z.set=function(o){z.set. _.push(o)};z._=[];z.set._=[];$.async=!0;$.setAttribute('charset','utf-8'); $.src='//cdn.zopim.com/?{/literal}{$widgetid}{literal}';z.t=+new Date;$. type='text/javascript';e.parentNode.insertBefore($,e)})(document,'script'); </script> {/literal} {if $customerName && $customerEmail} {literal} <script> $zopim(function() { $zopim.livechat.setName('{/literal}{if $customerName}{$customerName}{/if}{literal}'); $zopim.livechat.setEmail('{/literal}{if $customerEmail}{$customerEmail}{/if}{literal}'); }); </script> $zopim(function() {$zopim.livechat.setLanguage('en');}); {/literal} {/if} <!--End of Zopim Live Chat Script--> Link to comment Share on other sites More sharing options...
cleaner Posted February 24, 2014 Author Share Posted February 24, 2014 Hi Vekia, Thank you for helping with precise instructions. How ever there is something strange on this and i was not able to make Zopim work with correct lanquage: I removed /re-installed module, cleared Smarty cache/ cleared template cache with "force compiled" without success. Language was still deutsch no matter what i done. As a result of this I was thinking to get back on this Chat-matter in the future, but noticed new issue: my page is now loosing content from center compared to original template. Also, loading times for BO and FE are very long, if loaded at all. I thought maybe i should remove Zopim completely from server which i did. I used Filezilla and removed it from module-folder. Still same. Could this all be module related or own error by using Filezilla and accidentally moved some file to wrong folder i do not know....? I'm not shure, but i noticed there are index.php and .htaccess in "module" folder- should those be there?? -attached picture original template vs. what i have now. Br, Link to comment Share on other sites More sharing options...
cleaner Posted February 27, 2014 Author Share Posted February 27, 2014 Hi, This can be marked as solved. Thanks for support! Because i do not have any items in shop yet, i made fresh installation ->problems gone. There's no better way to get to know this brilliant software than do it again....and again.... Link to comment Share on other sites More sharing options...
vekia Posted February 27, 2014 Share Posted February 27, 2014 btw. what language you use in your browser? im asking because zopim uses language based on browser language. Link to comment Share on other sites More sharing options...
cleaner Posted February 27, 2014 Author Share Posted February 27, 2014 Hi, I'm using finnish on my browser- allthought Zopim was sometimes in deutsch and sometimes english, but never in finnish even i implemented a code you adviced. Right now I'm re-doing site again and would like to have a chat function for shure, but i'm a bit of afraid what might happen again.... Link to comment Share on other sites More sharing options...
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