unable to save adresses object Object

[klymets1 5]

 

[klymets1 5]

PrestaShop 1.5.6.2

[NemoPS 1,875]

It might be different things. 

Where are you getting this error? I assume the one page checkout page? Guest account or regular one?

Can you link us the website?

[vekia 8,938]

in simple words: ajax queries returns wrong data, with some not default html tags, or browser trying to connect to blocked urls.

this usually causing problems like that.

check browser console for errors, also results of ajax queries (network tab in browser console)

[klymets1 5]

It might be different things. 

Where are you getting this error? I assume the one page checkout page? Guest account or regular one?

Can you link us the website?

 

in simple words: ajax queries returns wrong data, with some not default html tags, or browser trying to connect to blocked urls.

this usually causing problems like that.

check browser console for errors, also results of ajax queries (network tab in browser console)

 

module installed one page checkout

site

[vekia 8,938]

turn on error reporting, then:

click on:

 

then open "response" tab, you will see detailed information about what is wrong with this ajax query

[klymets1 5]

turn on error reporting, then:

click on:

 

then open "response" tab, you will see detailed information about what is wrong with this ajax query

I do not see a tab (open "response" tab)

Edited February 12, 2014 by klymets1 (see edit history)

[NemoPS 1,875]

Error reporting is not enabled, you still get error 500

 

Click on the red address thing and the the response tab will appear in the right panel

[klymets1 5]

Error reporting is not enabled, you still get error 500

 

Click on the red address thing and the the response tab will appear in the right panel

so right?

[NemoPS 1,875]

Weird, you might have some other server issues at this point

[klymets1 5]

Weird, you might have some other server issues at this point

I have already endured site to another server the same error

[klymets1 5]

.. that adds to wierdness 

?

[selectshop.at 1,418]

I had the same problem on one customer project. It was a problem with Prestashop and the php-version of the hosting. As it was not possible to change php. I simply upgraded the controller files with the latest one (1.5.6.2.) and all worked again. Which php-version are you using ? Is it possible to change ?

[selectshop.at 1,418]

By the way, I was able to place an order, and also to add a second delivery address to your site. Please delete my test account and order.

 

I'm not having any problems. Set your front-office cookie-sessions to 120 (standard 480) and clear browser cookie and domain-sessions too.

 

I worked with FF latest version. Perhaps it is a browser problem ? Theme is bought or did you made the changes/adaptations unsing original, or an older version of default Prestashop ?

 

Java-Engine on your local machine is up-to-date ? http://www.java.com/en/download/

Edited February 12, 2014 by selectshop.at (see edit history)

[vekia 8,938]

as i said before, turn on "response " tab. you will see detailed information about error there.

 

open browser console, then "Network" tab

search for this 500 internal server error on "requests" lists, click on it

 

then on right hand side block you will see "response" tab, open it, as i show on example below:

[klymets1 5]

I had the same problem on one customer project. It was a problem with Prestashop and the php-version of the hosting. As it was not possible to change php. I simply upgraded the controller files with the latest one (1.5.6.2.) and all worked again. Which php-version are you using ? Is it possible to change ?

 

By the way, I was able to place an order, and also to add a second delivery address to your site. Please delete my test account and order.

 

I'm not having any problems. Set your front-office cookie-sessions to 120 (standard 480) and clear browser cookie and domain-sessions too.

 

I worked with FF latest version. Perhaps it is a browser problem ? Theme is bought or did you made the changes/adaptations unsing original, or an older version of default Prestashop ?

 

Java-Engine on your local machine is up-to-date ? http://www.java.com/en/download/

transfer all on subdomain http://design.prestaservice.org/

 

 

as i said before, turn on "response " tab. you will see detailed information about error there.

 

open browser console, then "Network" tab

search for this 500 internal server error on "requests" lists, click on it

 

then on right hand side block you will see "response" tab, open it, as i show on example below:

[vekia 8,938]

as you can see - it's related to phone field, it looks like it's empty when you're trying to go to the next step

[NemoPS 1,875]

There it is, the address field has been left empty. If it's missing you can add it to the template with the name "phone"

[klymets1 5]

as you can see - it's related to phone field, it looks like it's empty when you're trying to go to the next step

I just turn into cart to place your order

 

There it is, the address field has been left empty. If it's missing you can add it to the template with the name "phone"

phone field has

[utiloja 0]

Hello,

 

i have the 1.6.1.1 version and i have that error when clients try creat account.

 

TECHNICAL ERROR: unable to load form. Details: Error thrown: [object Object] Text status: parsererror

 

 

can you help me please?

 

 

i have a LEOTHEME

 

thanks,

Daniel 

[anniejbaker 0]

I get the same error when trying to add weight ranges for my shipping carrier.  cannot find a fix and have tried a ton of things.  help!

[NemoPS 1,875]

Hello,
open up the debug console, inspect the XHR reply which shows in red, and screen what it reads

[Gwend 3]

Hi.

 

I got this error:

Details: Error thrown: [object Object] State of the text: parsererror.

 

Solution:

Remove the carrier that gives you this error and add it again. And solved!

 

Regards.

[NemoPS 1,875]

Gwend: thanks for sharing your solution. It might be anything else as well though, so the best way is still to inspect the xhr when in dev mode 

[Gwend 3]

I'm glad this has served you. Luck!