J.Sahu Posted February 10, 2014 Share Posted February 10, 2014 This type of questions are asked many time. I'm asking again because all the questions and answers are old and I've tried all and none of them are working. Recently I upgraded my PrestaShop from 1.5.5.0 to 1.5.6.2. Everything seems good since the upgrade but today I came across one problem. The price of the products are showing ok in the product page but in the category listing or search it shows wrong. Applied some solutions but non of them working. 1. Deactivated/activated the manufacturer block 2. Used default theme but same result. 3. Cleared the cache. 4. Checked the default language and currency. 5. Checked with Logging out/in. Can anybody help me by suggesting why it's not showing the correct price ? You can simply view the problem here First go here and view the price then click on the product and view the price. Please help. Some Screen Shots:- Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted February 10, 2014 Share Posted February 10, 2014 does this go away when you clear cache? http://screencast.com/t/23PQJhb0pSq 1 Link to comment Share on other sites More sharing options...
J.Sahu Posted February 10, 2014 Author Share Posted February 10, 2014 No. I already told it does not work. I lost my whole day working on it searching for solutions but no luck. Link to comment Share on other sites More sharing options...
CartExpert.net Posted February 10, 2014 Share Posted February 10, 2014 The problem seems to be appearing only with the products that have combinations assigned to them. Did you make changes to the scripts? Regards.Robin.The CartExpert Team 1 Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted February 10, 2014 Share Posted February 10, 2014 No. I already told it does not work. I lost my whole day working on it searching for solutions but no luck. you said you cleared chache...but not what cache...there are server side and browser side cache...so please in the future if your are going to state what you did, then be exact...and hit the like button nobody is getting paid for community support. I will now defer to cartexperts question. 1 Link to comment Share on other sites More sharing options...
J.Sahu Posted February 10, 2014 Author Share Posted February 10, 2014 @El Patron, Sorry If my words were wrong. I'm in a bit tension so just answered in that way. You have supported many times not only me but a lot of people out here. Till the last post total 6161 posts of you. I appreciate your contribution. Thanks a Lot. Link to comment Share on other sites More sharing options...
J.Sahu Posted February 10, 2014 Author Share Posted February 10, 2014 @CartExpert.net. Yes the problem is with products with combinations. All products are not having same problem but some. I've not changed any script but using a custom theme. The theme is installed before and working fine no change in the theme. I think there are some cache type of thing in sql. Is there something like that ? Link to comment Share on other sites More sharing options...
CartExpert.net Posted February 10, 2014 Share Posted February 10, 2014 (edited) This is a bug. We have tested 1.5.6.2 and we found the same problem. Most probably with cache. Regards.Robin.The CartExpert Team Edited February 10, 2014 by CartExpert.net (see edit history) 1 Link to comment Share on other sites More sharing options...
J.Sahu Posted February 10, 2014 Author Share Posted February 10, 2014 So any suggestion ? I'm going to delete the cache folder contents on server. Link to comment Share on other sites More sharing options...
J.Sahu Posted February 10, 2014 Author Share Posted February 10, 2014 Deleted all but no success. Still getting same result. Link to comment Share on other sites More sharing options...
J.Sahu Posted February 10, 2014 Author Share Posted February 10, 2014 Now I see that the products having combinations shows the error and the interesting thing is, it is showing the highest amount of price that can be configured with the combinations. Let me try with that. Thanks you guys for helping me in climbing the steps Link to comment Share on other sites More sharing options...
CartExpert.net Posted February 10, 2014 Share Posted February 10, 2014 As a curiosity, go to Back Office , edit one of the problem products, save it and have a look in the Front Office, if it's ok. Regards.Robin.The CartExpert Team 1 Link to comment Share on other sites More sharing options...
J.Sahu Posted February 11, 2014 Author Share Posted February 11, 2014 (edited) I tried but one reverse thing is happened. Now in category page it is showing the combination of 2 bottom product prices. I've checked my database the price is the right price there. Edited February 11, 2014 by J.Sahu (see edit history) Link to comment Share on other sites More sharing options...
CartExpert.net Posted February 11, 2014 Share Posted February 11, 2014 This must be cache issue. Regards.Robin.The CartExpert Team Link to comment Share on other sites More sharing options...
J.Sahu Posted February 11, 2014 Author Share Posted February 11, 2014 (edited) Yes I was also thinking that it's the cache issue but after updating the combinations and saving it gives another price so have doubt. I've deleted smarty cache in backoffice, cache folder contents via ssh, theme cache in the theme folder. Can yo suggest me if there a place which is need to be deleted or cleared ? Edited February 11, 2014 by J.Sahu (see edit history) Link to comment Share on other sites More sharing options...
J.Sahu Posted February 11, 2014 Author Share Posted February 11, 2014 (edited) I thought that the custom theme's product.list may be playing here so I searched, compared and found some changes and updated the file but nothing happened. Here is the two file the custom product-list.tpl and product-list.tpl from github. product-list.php costum-product-list.tpl.txt Edited February 12, 2014 by J.Sahu (see edit history) Link to comment Share on other sites More sharing options...
J.Sahu Posted February 12, 2014 Author Share Posted February 12, 2014 (edited) I've created and tested a new product and for strange everything is alright. Can't find a logic why is it happening. Note :- I think there is no problem with the smarty cache as I disabled the smarty cache and nothing changed in the product price. Edited February 12, 2014 by J.Sahu (see edit history) Link to comment Share on other sites More sharing options...
J.Sahu Posted February 12, 2014 Author Share Posted February 12, 2014 I got a solution to it but not really a solution but the issue or bug. When I edit the product combinations, change the bottom attribute which has price impact and alter them with having attributes with no price impact then it shows the correct price in the product list. In other words keeping one attribute at bottom of the combination generator with no price impacts makes the correction . But why is it happening like this and to some old product. Can anyone shed some light on it ? Link to comment Share on other sites More sharing options...
kmichalaros Posted February 13, 2014 Share Posted February 13, 2014 Same problem here... please get a fix on that cause i already have 3 shops online with the same issue... that happened to me after updating to 1.5.6.2... Link to comment Share on other sites More sharing options...
J.Sahu Posted February 13, 2014 Author Share Posted February 13, 2014 How many products are showing wrong price ? I've tried a lot but till yet didn't get any clue to fix this. Manually changing the product combinations and keeping the bottom combination as price impact 0 solved the issue, but I think this is not the solution because if someone has 1000 product he's not going to edit all. Tell me if you get any solution to it. Till then I'm scratching the code. Link to comment Share on other sites More sharing options...
kmichalaros Posted February 13, 2014 Share Posted February 13, 2014 i found this solution here... have you tried it?? with your idea i solved the problem but i have over 300 products... cannot do it manually 1 Link to comment Share on other sites More sharing options...
J.Sahu Posted February 13, 2014 Author Share Posted February 13, 2014 That solution sounds good. Have you tried that ? Link to comment Share on other sites More sharing options...
kmichalaros Posted February 13, 2014 Share Posted February 13, 2014 no, not in my pc right now... i will try it in a few hours... Link to comment Share on other sites More sharing options...
J.Sahu Posted February 13, 2014 Author Share Posted February 13, 2014 Let me try this as. Link to comment Share on other sites More sharing options...
kmichalaros Posted February 13, 2014 Share Posted February 13, 2014 please let me know if any luck... by the way if i remember correct, the prefix now is ps_ not pss_ as the solution i sent says ... Link to comment Share on other sites More sharing options...
J.Sahu Posted February 13, 2014 Author Share Posted February 13, 2014 No luck ! Query executed successfully but the problem still remains. Link to comment Share on other sites More sharing options...
kmichalaros Posted February 13, 2014 Share Posted February 13, 2014 This is just WRONG... please someone get us a fix... those are child's problems for a CMS like Presta Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted February 13, 2014 Share Posted February 13, 2014 many times when we see a discrepancy between prices it's because of internal module caching. Categories module (native) uses internal cache so for 'some' clearing the cache will resolve. If this does not clear up your issue and you are 'not' using the default theme then you will need to debug your themes 'catalog.tpl' process. 1 Link to comment Share on other sites More sharing options...
kmichalaros Posted February 13, 2014 Share Posted February 13, 2014 Hi, i have really found many solutions from you... here is a chance to say THANKS... In our problem, what exactly do you propose to do? go line after line of code to find the problem? i know some php but not too much... if i replace the catalog.tpl with the default theme's .tpl would that be a solution? 1 Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted February 13, 2014 Share Posted February 13, 2014 Hi, i have really found many solutions from you... here is a chance to say THANKS... In our problem, what exactly do you propose to do? go line after line of code to find the problem? i know some php but not too much... if i replace the catalog.tpl with the default theme's .tpl would that be a solution? I'd first suggest opening a new topic (your own)....rather than mixing 'similar' problems that may or may not have anything in common. When debugging there are so many different ways to go about it that it would not be possible to say this one fits all. But however you go about it, let's say for example replace default catalog.tpl with default, then make sure to back up the original .tpl file. If the problem is for non-default theme, then I would visit the theme makers forum to find others with similar issue. If the theme does not have robust forum support, then to be rather blunt you should not have used that template. Link to comment Share on other sites More sharing options...
kmichalaros Posted February 13, 2014 Share Posted February 13, 2014 But i have exactly the same problem and already done the same steps to solve it, anyways, where do i find the catalog.tpl ? Link to comment Share on other sites More sharing options...
kmichalaros Posted February 13, 2014 Share Posted February 13, 2014 The problem is also there with the default theme... if that helps... Link to comment Share on other sites More sharing options...
kmichalaros Posted February 16, 2014 Share Posted February 16, 2014 Has anyone come up with a solution? Link to comment Share on other sites More sharing options...
J.Sahu Posted February 17, 2014 Author Share Posted February 17, 2014 I still don't find any and I think only we are the people who are suffering from this problem not others so there is a low response. I've contacted prestashop but no response. Link to comment Share on other sites More sharing options...
J.Sahu Posted February 17, 2014 Author Share Posted February 17, 2014 Enabling Layered navigation Block causes this problem. After disabling it works perfectly. @kmichalaros. Please check and tell if it works for you. Link to comment Share on other sites More sharing options...
indus Posted February 17, 2014 Share Posted February 17, 2014 Have you filed a bug report ? Layered navigation module is one of the developers favourites and they usually respond very fast to bug reports on it Link to comment Share on other sites More sharing options...
kmichalaros Posted February 17, 2014 Share Posted February 17, 2014 Layered navigation??? This is something i cannot disable... i bought a theme just for that and the whole site is based on those features... i prefer deleting some the last entry in any product as you proposed... by the way i have a site now online with a WHOLE CATEGORY unavailable... someone should help us on this Link to comment Share on other sites More sharing options...
kmichalaros Posted February 17, 2014 Share Posted February 17, 2014 (edited) i believe i fixed it just rebuilded everything in layered navigation, prices, attributes and urls and everything seems to work just fine... give it a try.. Edited February 17, 2014 by kmichalaros (see edit history) Link to comment Share on other sites More sharing options...
J.Sahu Posted February 17, 2014 Author Share Posted February 17, 2014 I've reported an issue http://forge.prestashop.com/browse/PSCFV-11694 and they have given a solution try that. Link to comment Share on other sites More sharing options...
w3bsolutions Posted February 18, 2014 Share Posted February 18, 2014 I was having the same issue and that worked for me, thanks. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted February 18, 2014 Share Posted February 18, 2014 I've reported an issue http://forge.prestashop.com/browse/PSCFV-11694 and they have given a solution try that. Thanks for going the extra on this and opening the bug report. The bug report has been 'fixed'. Anyone having this same issue should apply this fix. Link to comment Share on other sites More sharing options...
weasel69 Posted March 20, 2014 Share Posted March 20, 2014 Have look at this thread ... I had the exact same problem. Unhooking actionProductListOverride and uninstalling the Layered Navigation Module worked for me 1 Link to comment Share on other sites More sharing options...
chosenman Posted June 2, 2014 Share Posted June 2, 2014 Hi friends! Have the same problem as you, but nothin help to fix bug with "zero prices". I have described problem on forge http://forge.prestashop.com/browse/PSCFV-12154 , may be i have missed something. Duplicate of my issue: Product list view in category, and on main page - there are "zero" (0.00) instead of normal price (screenshot attached). In the same moment on "product page" price is right. These products, with wrong prices, have not combinations, and have the same "set of parameters" as those neighbourhoods in catalogue. What i tried to do, to resolve this problem: Try to disable module Layered Navigation Block Try to disable "category block module" Try to disable "block specials" Try to clear cache, disable multiple cache options before and after any changes that i have done Delete hook "actionProductListOverride" (there was module "Layered Navigation Block" ) in "Modules" --> "Positions" Try to browse the site with another browsers... nothing help to fix this bug. Link to comment Share on other sites More sharing options...
brtsos Posted October 16, 2015 Share Posted October 16, 2015 Hi! Remove cache files on cache/smarty/cache/homefeatured/ regards Bartosz Link to comment Share on other sites More sharing options...
Guest locen Posted December 9, 2015 Share Posted December 9, 2015 (edited) Hi, I have a problem when i arrive to payment. when i add a product prestashop calculate right price but when i go to total payment it's not ok. Transaction's price it's ok but, why i show different prices? i attached images This is ok: this is wrong: Edited December 9, 2015 by locen (see edit history) Link to comment Share on other sites More sharing options...
somits1 Posted January 22, 2016 Share Posted January 22, 2016 same Products category not showing price, please help me to solve. Also is there any way to show product from newly added. like currently it showing product from 1 to 30 but i want to show last means 30 to 1. my site is http://www.slmobileprice.com and using prestashop 1.5.6 english Thanks, Somit Link to comment Share on other sites More sharing options...
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