[SOLVED]"Index of "/ instead home page

[annajds]

Hello,

 

When Im opening my homepage im getting "index of"/ prestashop2 instead of my home page. What should I do to change that. Can anyone help please.

Thanks.

Edited February 11, 2014 by annajds (see edit history)

[vekia]

hello

you mean that you installed shop in subdirectory named /prestashop2/ and while you're trying to connect to your website - you see index of instead of page?

 

if so, i think that you have to move all files from subdirectory to root dir of your hosting account

[annajds]

hello

you mean that you installed shop in subdirectory named /prestashop2/ and while you're trying to connect to your website - you see index of instead of page?

 

if so, i think that you have to move all files from subdirectory to root dir of your hosting account

Yes, "prestashop2" its the name of my sub directory.

 

I had already try to do that but then I cant access my categories.

[vekia]

after that you have to regenerate .htaccess file

[annajds]

I have try to do that again. Move all files to root directory, change base url to my domain, change ps_shop_url  - physical url to my domain and now getting Internal Server Error. Have I done something wrong or do I have to change something else ?

[annajds]

after that you have to regenerate .htaccess file

Ok. How will I do that ?

[annajds]

Ok. How will I do that ?

I have done it, and now got a Error 500. I try to do all from this post " Error 500 - Internal Server Error on all pages except for Admin front page" nothing works.... what could I do next ?

[vekia]

let's clarify.

you moved all files from prestashop2 to root dir of your hosting account. have you changed also permissions for all necessary files (like you had while installation of prestashop) ?

[annajds]

let's clarify.

you moved all files from prestashop2 to root dir of your hosting account. have you changed also permissions for all necessary files (like you had while installation of prestashop) ?

yes, I have done all that. I changed permission to 755 also I changed  base url in my back office to my domain and ps_shop_url  - physical url to my domain. I regenerate .htaccess file. Did i miss something ?

[annajds]

That is my last showing error, but now im getting 500 Internal Server Error

 

[sun Feb 09 21:29:22 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/404.shtml
[sun Feb 09 21:29:22 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/jdsindustrysupply.ie
[sun Feb 09 21:28:08 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/404.shtml
[sun Feb 09 21:28:08 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/jdsindustrysupply.ie
[sun Feb 09 21:27:45 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/404.shtml
[sun Feb 09 21:27:45 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/jdsindustrysupply.ie
[sun Feb 09 21:24:49 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/404.shtml
[sun Feb 09 21:24:49 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/jdsindustrysupply.ie
[sun Feb 09 21:22:20 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/404.shtml
[sun Feb 09 21:22:20 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/jdsindustrysupply.ie
[sun Feb 09 21:22:03 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/404.shtml
[sun Feb 09 21:22:03 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/jdsindustrysupply.ie
[sun Feb 09 21:21:55 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/404.shtml
[sun Feb 09 21:21:55 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/jdsindustrysupply.ie
[sun Feb 09 20:48:58 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/prestashop2/9-bar-and-cellar-hygiene, referer: http://jdsindustrysupply.ie/prestashop2/
[sun Feb 09 20:48:25 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/prestashop2/9-bar-and-cellar-hygiene, referer: http://jdsindustrysupply.ie/prestashop2/
[sun Feb 09 20:48:10 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/prestashop2/3_evans, referer: http://jdsindustrysupply.ie/prestashop2/
[sun Feb 09 20:17:30 2014] [error] [client 109.255.174.192] client denied by server configuration: /home/jdsindev/public_html/.htaccess
[sun Feb 09 19:34:11 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/404.shtml
[sun Feb 09 19:34:11 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/favicon.ico
[sun Feb 09 19:34:11 2014] [error] [client 109.255.174.192] client denied by server configuration: /home/jdsindev/public_html/.htaccess
[sun Feb 09 18:33:39 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/prestashop2/index.php, referer: http://jdsindustrysupply.ie/prestashop2/admin3536/index.php?controller=AdminMeta&token=8ab8706bc0d105f0632953a6ab460c93
[sun Feb 09 18:33:39 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/prestashop2/admin3536, referer: http://jdsindustrysupply.ie/prestashop2/admin3536/index.php?controller=AdminMeta&token=8ab8706bc0d105f0632953a6ab460c93
[sun Feb 09 18:32:31 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/prestashop2/index.php
[sun Feb 09 18:32:31 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/prestashop2/index.php
[sun Feb 09 18:32:17 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/prestashop2/index.php
[sun Feb 09 18:32:17 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/prestashop2/index.php
[sun Feb 09 18:32:11 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/prestashop2/index.php
[sun Feb 09 18:32:11 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/prestashop2/index.php
[sun Feb 09 18:29:12 2014] [error] [client 109.255.174.192] client denied by server configuration: /home/jdsindev/public_html/.htaccess
[sun Feb 09 18:26:57 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/prestashop2/content, referer: http://jdsindustrysupply.ie/prestashop2/prices-drop
[sun Feb 09 18:13:25 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/404.shtml
[sun Feb 09 18:13:25 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/favicon.ico
[sun Feb 09 18:13:25 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/404.shtml
[sun Feb 09 18:13:25 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/favicon.ico
[sun Feb 09 18:13:25 2014] [error] [client 109.255.174.192] client denied by server configuration: /home/jdsindev/public_html/.htaccess
[sun Feb 09 17:57:18 2014] [error] [client 109.255.174.192] client denied by server configuration: /home/jdsindev/public_html/.htaccess, referer: http://jdsindustrysupply.ie/prestashop2/
[sun Feb 09 17:57:00 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/404.shtml
[sun Feb 09 17:57:00 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/favicon.ico
[sun Feb 09 17:57:00 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/404.shtml
[sun Feb 09 17:57:00 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/favicon.ico
[sun Feb 09 16:32:35 2014] [error] [client 66.249.75.195] client denied by server configuration: /home/jdsindev/public_html/.htaccess
[sun Feb 09 13:51:40 2014] [error] [client 66.249.75.195] File does not exist: /home/jdsindev/public_html/404.shtml
[sun Feb 09 13:51:40 2014] [error] [client 66.249.75.195] File does not exist: /home/jdsindev/public_html/about_us.html
[sun Feb 09 11:59:26 2014] [error] [client 66.249.75.195] File does not exist: /home/jdsindev/public_html/404.shtml
[sun Feb 09 11:59:26 2014] [error] [client 66.249.75.195] File does not exist: /home/jdsindev/public_html/JDSIndustrySupply
[sun Feb 09 11:50:18 2014] [error] [client 91.240.109.85] File does not exist: /home/jdsindev/public_html/404.shtml
[sun Feb 09 11:50:18 2014] [error] [client 91.240.109.85] File does not exist: /home/jdsindev/public_html/prestashop3
[sun Feb 09 11:50:18 2014] [error] [client 91.240.109.73] File does not exist: /home/jdsindev/public_html/404.shtml
[sun Feb 09 11:50:18 2014] [error] [client 91.240.109.73] File does not exist: /home/jdsindev/public_html/prestashop3
[sun Feb 09 11:50:18 2014] [error] [client 91.240.109.118] File does not exist: /home/jdsindev/public_html/404.shtml
[sun Feb 09 11:50:18 2014] [error] [client 91.240.109.118] File does not exist: /home/jdsindev/public_html/prestashop3
[sun Feb 09 11:50:18 2014] [error] [client 91.240.109.92] File does not exist: /home/jdsindev/public_html/404.shtml
[sun Feb 09 11:50:18 2014] [error] [client 91.240.109.92] File does not exist: /home/jdsindev/public_html/prestashop3
[sun Feb 09 11:50:18 2014] [error] [client 91.240.109.77] File does not exist: /home/jdsindev/public_html/404.shtml
[sun Feb 09 11:50:18 2014] [error] [client 91.240.109.77] File does not exist: /home/jdsindev/public_html/prestashop3
[sun Feb 09 11:50:17 2014] [error] [client 91.240.109.81] File does not exist: /home/jdsindev/public_html/404.shtml
[sun Feb 09 11:50:08 2014] [error] [client 91.240.109.81] File does not exist: /home/jdsindev/public_html/prestashop3
[sun Feb 09 11:33:38 2014] [error] [client 66.249.75.195] File does not exist: /home/jdsindev/public_html/404.shtml
[sun Feb 09 11:33:38 2014] [error] [client 66.249.75.195] File does not exist: /home/jdsindev/public_html/products_2.html
[sun Feb 09 11:16:06 2014] [error] [client 66.249.75.195] File does not exist: /home/jdsindev/public_html/404.shtml
[sun Feb 09 11:16:06 2014] [error] [client 66.249.75.195] File does not exist: /home/jdsindev/public_html/robots.txt
[sun Feb 09 08:18:45 2014] [error] [client 66.249.75.195] client denied by server configuration: /home/jdsindev/public_html/.htaccess
 

[PrestaHeroes USA]

Hello,

 

When Im opening my homepage im getting "index of"/ prestashop2 instead of my home page. What should I do to change that. Can anyone help please.

Thanks.

 

I thought you could have just set the shop url with uri  of prestashop2...

[vekia]

but if domain address is for example domain.com 

when someone enter there - will see "index of" due to the fact that script is installed in subdirectory

 

now we are trying to move script from /prestashop2/ to root "/"

 

or.. i missed something?

[annajds]

while I was trying new error come

Warning: strpos() [function.strpos]: Empty delimiter in /home/jdsindev/public_html/classes/Tools.php on line 2195

 

[vekia]

i confused a bit, i still don't know where we are

what you did? and what you've got now ?

[annajds]

i confused a bit, i still don't know where we are

what you did? and what you've got now ?

I fix this error- it was wrong base url in shop_url database. Now I disable friendly url in back office and have error 404 (when friendly url is enable im getting error 500)

Not Found

The requested URL /jdsindustrysupply.ie/index.php was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

 

I also contacted my hosting company regards my error 500 and that is answer :

Thank you for your inquiry, you seem to have set up a circular redirection where your domain redirects to http://jdsindustrysupply.ie/jdsindustrysupply.ie/ which is causing the error

[annajds]

I fix this error- it was wrong base url in shop_url database. Now I disable friendly url in back office and have error 404 (when friendly url is enable im getting error 500)

Not Found

The requested URL /jdsindustrysupply.ie/index.php was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

 

I also contacted my hosting company regards my error 500 and that is answer :

Thank you for your inquiry, you seem to have set up a circular redirection where your domain redirects to http://jdsindustrysupply.ie/jdsindustrysupply.ie/ which is causing the error

and thats the error log :

[Mon Feb 10 13:23:47 2014] [error] [client 109.255.174.192] File does not exist: /home/jdsindev/public_html/jdsindustrysupply.ie, referer: http://jdsindustrysupply.ie/admin3536/index.php?controller=AdminMeta&token=8ab8706bc0d105f0632953a6ab460c93

Edited February 10, 2014 by annajds (see edit history)

[annajds]

Some temporary Solution found....

I have instal new presta on my root dir and then upload backup of my prestashop2. ( prestashop2 still in my root directory as when I delete it 500 error comes up)

 

Shop is working at the moment, but still will try to do as it should be.

[benjamin utterback]

Can you tell us what your url of your store is, and what you have in the shop_url in the database. 

[annajds]

Can you tell us what your url of your store is, and what you have in the shop_url in the database. 

Hi,

my store url www.jdsindustrysupply.ie and in shop_url database is domain - jdsindustrysupply.ie , domain ssl - jdsindustrysupply.ie and physical url /prestashop2/

[benjamin utterback]

Okay, so you are still using the PrestaShop2 as a subdirectory. 

 

 

First, make sure to backup everything. I would then copy your store to a local just to test. You need to move the files from the subdirectory into your root directory. (Make sure your root directory is blank). After you do that, you can remove what you have in the physical uri. 

[annajds]

Okay, so you are still using the PrestaShop2 as a subdirectory. 

 

 

First, make sure to backup everything. I would then copy your store to a local just to test. You need to move the files from the subdirectory into your root directory. (Make sure your root directory is blank). After you do that, you can remove what you have in the physical uri. 

I have done that already. I clear my root dir and database, then upload my backup. When I delete my physical uri I got an error

(Warning: strpos() [function.strpos]: Empty delimiter in /home/jdsindev/public_html/classes/Tools.php on line 2195 )

When I changed to my domain I got error 500 and when I disabled friendly url it changed to error 404.

[benjamin utterback]

I have done that already. I clear my root dir and database, then upload my backup. When I delete my physical uri I got an error

(Warning: strpos() [function.strpos]: Empty delimiter in /home/jdsindev/public_html/classes/Tools.php on line 2195 )

When I changed to my domain I got error 500 and when I disabled friendly url it changed to error 404.

 

Have you cleared your htaccess after you deleted the physical uri? it should be in the public_html folder usually. Backup as usual.

 

 

[annajds]

I did and didnt help.

[annajds]

Okay, so you are still using the PrestaShop2 as a subdirectory. 

 

 

First, make sure to backup everything. I would then copy your store to a local just to test. You need to move the files from the subdirectory into your root directory. (Make sure your root directory is blank). After you do that, you can remove what you have in the physical uri. 

Hi Benjamin,

 

I have done everything as you said. Now on top of my site is

 

Warning: strpos() [function.strpos]: Empty delimiter in /home/jdsindev/public_html/classes/Tools.php on line 2195

 

my tools.php - do i have to change something ?

    $pos = strpos($haystack, $needle);
        if ($pos === false)
            return $haystack;
        return substr_replace($haystack, $replace, $pos, strlen($needle));
    }

Tools.php

Edited February 11, 2014 by annajds (see edit history)

[PrestaHeroes USA]

 

Hi Benjamin,

 

I have done everything as you said. Now on top of my site is

 

Warning: strpos() [function.strpos]: Empty delimiter in /home/jdsindev/public_html/classes/Tools.php on line 2195

 

my tools.php - do i have to change something ?

    $pos = strpos($haystack, $needle);
        if ($pos === false)
            return $haystack;
        return substr_replace($haystack, $replace, $pos, strlen($needle));
    }

 

you could simply just turn off error reporting, this is a warning nothing more...you can leave errors turned on but change the level of reporting to errors only but not notices/warnings.

[annajds]

you could simply just turn off error reporting, this is a warning nothing more...you can leave errors turned on but change the level of reporting to errors only but not notices/warnings.

Great !! Thank you almost done.... but my website has miss all photos its just text( www.jdsindustrysupply.ie)

would you know how to fix that ?

[PrestaHeroes USA]

what a mess eh?  now I do not see your shop's template...

 

and all the links are messed up, there is no trailing slash, for exmaple...

 

are you seeing the same?

 

http://screencast.com/t/LsqfAhGf2F

 

do you have access via back office?

[annajds]

what a mess eh?  now I do not see your shop's template...

 

and all the links are messed up, there is no trailing slash, for exmaple...

 

are you seeing the same?

 

http://screencast.com/t/LsqfAhGf2F

 

do you have access via back office?

yes, im really lost now, its same with my back office, I dont know why...

[PrestaHeroes USA]

ave maria pues...(omg in Colombian Spanish)...the thread of our nightmares...jaja...chin up!  not all is lost!

 

I asked selectshop.at to come take a look at this...as I am gone for a few hours....

[annajds]

ave maria pues...(omg in Colombian Spanish)...the thread of our nightmares...jaja...chin up!  not all is lost!

 

I asked selectshop.at to come take a look at this...as I am gone for a few hours....

 thank you, I will be here.... waiting....

[PrestaHeroes USA]

if you have access to back office and you have moved your files to root....

 

check that you have the proper Base URI a slash /

 

http://screencast.com/t/wmwaQzgLGFj

[annajds]

if you have access to back office and you have moved your files to root....

 

check that you have the proper Base URI a slash /

 

http://screencast.com/t/wmwaQzgLGFj

YOU ARE STAR !!!!!! Its working now !!! ( i didn't have that /) all my photos are missing but its look like everything is as it should be

Thank you so much

[PrestaHeroes USA]

con mucho gusto...glad I could help....

[selectshop.at]

Sorry, I read ElPatron's messange only now. It ssems that problem is solved ?

 

Another thing: What I can see of the error-list, is that you are running in /root also another software. 404.shtml for ex. is not a Prestashop software. If you are running also another software in the root, you should adapt the .htaccess of that software to don't jam into other software.

 

Deactivate all .htaccess you are having in root, if your shop is already moved to the root.

 

Did you made some redicrection of URL on cPanel ? If yes, undo the redirections

Edited February 12, 2014 by selectshop.at (see edit history)

[annajds]

Sorry, I read ElPatron's messange only now. It ssems that problem is solved ?

 

Another thing: What I can see of the error-list, is that you are running in /root also another software. 404.shtml for ex. is not a Prestashop software. If you are running also another software in the root, you should adapt the .htaccess of that software to don't jam into other software.

 

Deactivate all .htaccess you are having in root, if your shop is already moved to the root.

 

Did you made some redicrection of URL on cPanel ? If yes, undo the redirections

Hello,

 

Thank you for your advice. At the start I had 2 prestashop on my root dir. now its only one and thats only software im running from root dir.

 

Many thanks again to all for helping with my problem.