some issuse with my prestashop website

[kkmixs]

Hello

 

I have a online shop selling virtual embroidery designs.


Right now i m facing some problem ar my website as follow:

1) When i click on add to cart options on product page, the add to cart tab disappear for a second and then it appear again

2) It take around 4 to 5 second to confirm the order.I mean when a customer click on confirm order, it take around 5 second and then order is confirmed and order is placed at my store.For around 5 second nothing happen and in the mean while if you click on confirm tab again it show a technical error.of course, order is placed after 4 tio 5 second, but you have to wait for 4 to 5 second.

3) Every monthly i used to send a two free designs to my members i want that my members can download any one of them.For example; i have send two free designs say A and B, then my members can download either A or B but not both designs using VOUCHER CODE.I can't figure out how to make a voucher for this.

 

4) I am not able to increase the size of my logo at my website.

5) Welcome message after login get messup.See the attached image.It happen only when the name of my customer is too large.Welcome message should be appear above the name.right?

I am using prestashop 1.5.4.
 

[vekia]

can you paste link to product with add to cart button? i can't find any on your website

[Carolina Custom Designs]

Hello

 

4) I am not able to increase the size of my logo at my website.

 

For some reason your theme has

#header_logo img {
    height: 0;
}

If you will remove height:0; it will show your full size logo. Some additional CSS adjustments will be required.

 

 

Marty Shue

[kkmixs]

can you paste link to product with add to cart button? i can't find any on your website

Here is the direct link to the product.Click on add to cart, when you will click on add to cart button, it disappear and then once the product add to the cart it appear again but the red background color disappear.Strange but true......

 

http://www.embroideryshristi.com/en/neck-line-embroidery/4479-flower-elegant-neckline-design.html

[Nishith Nesdiya]

hello...

 

please change the

 

themes/default/css/prodcut.css file in line no 1

 background: none repeat scroll 0 0 rgba(0, 0, 0, 0);
    border: medium none;
    color: #B22222;
    font-weight: 600;
    text-transform: uppercase;

To this code....

border: medium none;
color: #FFFFFF;
font-weight: 600;
text-transform: uppercase;

[kkmixs]

 

hello...

 

please change the

 

themes/default/css/prodcut.css file in line no 1

 background: none repeat scroll 0 0 rgba(0, 0, 0, 0);
    border: medium none;
    color: #B22222;
    font-weight: 600;
    text-transform: uppercase;

To this code....

border: medium none;
color: #FFFFFF;
font-weight: 600;
text-transform: uppercase;

I will try this as soon as possible and will be back to you.

 

Right now i m busy with some urgent issuse regarding my website.I have to first sort out that problem then will back to you with result.