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Urgent issue: edit cart rule locks up 100% CPU and fails to load


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I have a big issue right now, I cannot edit cart rules.  Every time I press on edit, the page sits there loading indefinitely and eventually times out, very occasionally it will load.

 

On the server, it locks up a mysqld thread at 100% permanently and I have to terminate it manually.

 

It was reported here, and then closed without solution or reason:

 

http://forge.prestashop.com/browse/PSCFV-8895

 

So I reopened (cloned) the issue report here:

 

http://forge.prestashop.com/browse/PSCFV-11460

 

The assignee for that issue has de-assigned himself now and has not assigned someone else.  I cannot find a solution for this anywhere - I just don't know what is going on here and why the issue tracker is being ignored... can anyone offer any help?

 

Many thanks,

Simon.

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  • 2 months later...

Hello

 

i have the same problem

 

if we post here, moderator will say to post in the forge, but it s in the forge; and i don t understand why ps team says it s fixed on the forge, and doesn t give us answers on how to fix it.

in the 1.5.6.2 it s not fixed, i can t edit cart rules i did before, and i m a f*****g loser for my customer.... because i can t make it work. My customer doesn't care if it s a core problem, or a script problem, for him it's my problem and i can t fix it.....

 

can someone from PS team answer ?

 

it s cool to release the 1.6 ps, but you could have done it after the 1.5 was stable, not before. i mean the "stable" word used by all the world, not the "stable" word used by prestashop...

for now i have so much problems to fix with this 1.5 (i should have never done the update and should have stayed working with 1.4 that has less bugs for me). 

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