devilsown Posted December 7, 2013 Share Posted December 7, 2013 I have some major issues with load speed on 1.5.x i have put in trouble tickets going back to 1.4. At one point it was fixed by rockey on my server from a ticket but never made it into the branch. my trouble tickets have sense fell on deaft ears. Issue is if you have 1 customer with say 100 orders and each order has 5 items. It can take 5 minutes for the customer page to load. I don't want to create 100 x5 items orders so i can very if this 3 year old issue is fixed. Will i be able to searchfor customers in 1.6 by company name? I deal with some large companys trying to make orders where they work and don't always know who name the acccount is setup under? Link to comment Share on other sites More sharing options...
bgbbusk Posted December 8, 2013 Share Posted December 8, 2013 Hi, Can I ask you what type of server your on? Bjorn Link to comment Share on other sites More sharing options...
vekia Posted December 8, 2013 Share Posted December 8, 2013 it looks like server problem, not prestashop. im not sure at all but i think that there is not enough resources to "run" back office fast, this is only my point of view Link to comment Share on other sites More sharing options...
devilsown Posted December 8, 2013 Author Share Posted December 8, 2013 Oh its not my server. I am on sizable dedicated box. Over 200 dollar a month just for hosting. Rocky told me there was issues with the sql querys. When i updated from the version rocky fixed the issue came back. I think the issue is that most people with large sites migh have say 10,000 products and / or 1,000 order a day. But i have only have 200 items and around 100-200 orders a day. But i have 1 customer that has 300 or so orders. Isssue resolves around customers with lots of order. not the fact of having a bunch of single order customers. I have tickets that go back 3-4 years.....that where fixed and when it came back up these tickets where just looked over and then closed. with not looking at it. Could look at it as an ostrage putting there head in the sand. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted December 8, 2013 Share Posted December 8, 2013 why don't you generate a 1.6 shop and test it? report back and share your thoughts... Link to comment Share on other sites More sharing options...
devilsown Posted December 9, 2013 Author Share Posted December 9, 2013 Like i said before but just rewording it. How can it be throurally tested when there is no way to import data from a live store over to it? Link to comment Share on other sites More sharing options...
devilsown Posted December 30, 2013 Author Share Posted December 30, 2013 So, How can i copy customers and customer orders over to my 1.6 to verfy this 3 year old issue is fixed? Link to comment Share on other sites More sharing options...
Dh42 Posted December 31, 2013 Share Posted December 31, 2013 You can copy all of the ps_customer and ps_order and a couple other tables over, the format for 1.5 works fine for 1.6. Also on another note I have noticed this problem as well. I had a client that used a pos module to enter orders and they entered them under their account. If you ever tried to open their account in the orders tab, because they had so many orders it would crash the server. Link to comment Share on other sites More sharing options...
Recommended Posts