Juanmasgsg Posted December 2, 2013 Share Posted December 2, 2013 I bought the "Abandoned Cart Reminder Module" and this does not work as it should. --- The dates are not correct. -When the client abandons a cart does not show it. Only appears when the customer comes back into the store. Someone from tech support can help me. I have spent € 100 and no one responds to my emails. Link to comment Share on other sites More sharing options...
benjamin utterback Posted December 2, 2013 Share Posted December 2, 2013 Hi Juanmasgsg, Have you sent a message to the Addons Support team? You can login into your account on addons and click the 'Contact us' .. you can then put in your order number and send a message to us. Let me know when you have done that. I'll help you out after that. Link to comment Share on other sites More sharing options...
Juanmasgsg Posted December 2, 2013 Author Share Posted December 2, 2013 I've done every day Link to comment Share on other sites More sharing options...
benjamin utterback Posted December 2, 2013 Share Posted December 2, 2013 We should have responded to you, maybe check your SPAM mail. In any case, PM me with your registered Addons Email and the Order number . I'll see what the problem is. Is that okay? Link to comment Share on other sites More sharing options...
Juanmasgsg Posted December 2, 2013 Author Share Posted December 2, 2013 yes, please Link to comment Share on other sites More sharing options...
Juanmasgsg Posted December 10, 2013 Author Share Posted December 10, 2013 Someone can help me? Link to comment Share on other sites More sharing options...
bellini13 Posted December 10, 2013 Share Posted December 10, 2013 did you send Benjamin your email address as requested? Link to comment Share on other sites More sharing options...
benjamin utterback Posted December 10, 2013 Share Posted December 10, 2013 Let me check. Link to comment Share on other sites More sharing options...
benjamin utterback Posted December 10, 2013 Share Posted December 10, 2013 EDIT: I did not get a PM with your Registered Addons Email and the Order number Link to comment Share on other sites More sharing options...
Juanmasgsg Posted December 10, 2013 Author Share Posted December 10, 2013 I already sent PM Link to comment Share on other sites More sharing options...
Juanmasgsg Posted December 20, 2013 Author Share Posted December 20, 2013 Hi Benjamin, Can you help? any solution can do? Link to comment Share on other sites More sharing options...
riderlol Posted December 24, 2013 Share Posted December 24, 2013 i have the same problem.... my order number is 162043 Link to comment Share on other sites More sharing options...
benjamin utterback Posted December 26, 2013 Share Posted December 26, 2013 Hi Benjamin, Can you help? any solution can do? Hi, let me check to see if any messages were responded to and I'll get back with you today. i have the same problem.... my order number is 162043 Hi, have you sent a message to the Addons team through the Addons website "Contact Us" and your Account? Link to comment Share on other sites More sharing options...
benjamin utterback Posted December 26, 2013 Share Posted December 26, 2013 Hi riderlol, It seems that you have not yet contacted the Addons team about your issue. Please write to the Addons Team. Juanmasgsg, you have been in contact with our Support team already regarding this issue. Please stay in contact with them. Link to comment Share on other sites More sharing options...
Juanmasgsg Posted March 6, 2014 Author Share Posted March 6, 2014 Hi, I updated the module to the new version and again does not work. 1 Link to comment Share on other sites More sharing options...
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