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URGENT shop not showing up fully on mobile

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Hi

 

I use the Black ink template and have trouble with the theme on mobile phones.

 

my client doesn't want to use mobile versions but the full shop like it's on a browser on a computer.

 

However the website doesn't come up correctly it only shows half of the site and the rest is blank even when you minimize the site.

 

Any idea why that happens???? 

 

shop.panamalifestyle.ie 

 

I tried contacting the theme owner but haven't got any response..are there any settings I need to change?

 

Thanks

Christine

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go to preferences > theme

and disable mobile version at all. then it will not be loaded on mobile

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I tried that and it shows the shop but it only shows the amount of content that's visible on the screen which is not the whole page since it doesn't resize it and the rest is white.

I will try to get a screengrab

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well, it looks like problem related to the css styles.

i checked sources of your website and you haven't got "width" param defined for your blocks (by default, prestashop has got width params - based on "grid" system)

 

maybe this causing problems.

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hm thanks I did think of something like that.

 

I don't know how to change this in order for the template to adjust to the size of an iphone.

 

could you help me with that by any chance or point me to the right source where i can find out how to do that?

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