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newwsletter registration problem

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Dear ALL;

Although I successfully received the test mail, which I sent from the back office,

When I register an new email to the newsletter from the front office using the basing newsletter module, I don't receive the registration confirmation email.

Please let me know how to bypass this problem knowing that I use the following configuration:


Server software version: Apache

PHP version: 5.4.21

Memory limit: 128M

Max execution time: 30

Database information

MySQL version: 5.5.32-cll

MySQL engine: InnoDB

Tables prefix: ps_

Store information

PrestaShop version:

Shop URL: http://www.medical.egas.tn/

Current theme in use: default

Mail configuration

Mail method: You are using the PHP mail function.

Your information

Your web browser: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/31.0.1650.57 Safari/537.36

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Try using SMTP in the email configuration.



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