Customized theme - cross selling module not working

[badfreek]

Hello - I have a customized default theme in 1.5.4 and have a problem with cross selling module, which is not working - showing products under the product details... tried uninstalling, reinstaling, deleting... it just does not shows up... anybody maybe has any clue why not? appreciate the help...

 

example: http://shoprock.eu/de/home/20-alpha-industries-n-2b-jacket.html

[vekia]

hello

 

make sure that your theme has got HOOK_PRODUCT_FOOTER in product.tpl file

[badfreek]

I do have this line in product.tpl

 

{/if}
{if isset($HOOK_PRODUCT_FOOTER) && $HOOK_PRODUCT_FOOTER}{$HOOK_PRODUCT_FOOTER}{/if}

[vekia]

so it should work

 

can you check modules > positions tab in your back office

then search for displayProductFooter modules list

does this module appear on this modules list?

[PascalVG]

Hi Badfreek,

question: Did it work before, or has it never done so? If it used to work, did you change anything just before you noticed it disappeared?

 

pascal 

[badfreek]

@vekia - I have it in product footer - it sets itself there and in header when installed

@pascal - it never worked

 

best_badfreek

[vekia]

another thing: 

can you check directory:

themes/YOUR_THEME/modules/productscategory/

does the .tpl file exist there? if so, can you try to remove it temporarily

[badfreek]

Hey vekia, I do not have folder productscategory in this path...

[PascalVG]

Hi Badfreek,

 

Just checking, but do you have already any placed order in your shop? The crosselling module needs some orders to check if a product was sold together with other products. A list of 'people who bought this product also bought' will only be shown with products that :

1) are already in any old order AND

2) has other products within that same order.

 

Only if those requirements are met, any cross-sold product will be shown.

 

Let me know,

pascal

[badfreek]

Hello Pascal,

 

yes, maybe that is the problem - will make the adjustments and let you know.

 

thanx a lot

b

[jarnail]

Hi Badfreek,

 

Just checking, but do you have already any placed order in your shop? The crosselling module needs some orders to check if a product was sold together with other products. A list of 'people who bought this product also bought' will only be shown with products that :

1) are already in any old order AND

2) has other products within that same order.

 

Only if those requirements are met, any cross-sold product will be shown.

 

Let me know,

pascal

 

Thanks for valuable information. I want to know if there is any other option to show it without above mentioned condition?

 

I got in odd things to do on product-detail-page: I want to display some information (image + description atleast) for every product. One option is 'related products' but this is already in use so i need to know something like "YOU MAY ALSO LIKE" products.

Looking for its solution.

 

 

 

[PascalVG]

Jarnail,

I responded in your original question in the forum already:

http://www.prestashop.com/forums/topic/311163-you-may-also-like-this/

 

Please elaborate and continue the discussion there,

pascal.