PiterKa Posted November 13, 2013 Share Posted November 13, 2013 I totally don't understand why links to products are working on the mobile phone version of the site. Shall I check some settings or it is Theme to blame ? Link to comment Share on other sites More sharing options...
vekia Posted November 13, 2013 Share Posted November 13, 2013 I totally don't understand why links to products are working on the mobile phone version of the site. Shall I check some settings or it is Theme to blame ? it's normal that product links works on mobile theme, sorry but i don't know what you mean exactly can you please explain a little? Link to comment Share on other sites More sharing options...
PiterKa Posted November 13, 2013 Author Share Posted November 13, 2013 it's normal that product links works on mobile theme, sorry but i don't know what you mean exactly can you please explain a little? I tried to see how the shop looks like from mobile phone, I can see categories and products, everything is nicely resized to mobile phone device screen size, when I clink on product then I get "Oops, something went wrong Try to refresh this page ..." This is strange as all my links are working. I tried to enter same string into my browser on my PC and the page normally opens a product page. Link to comment Share on other sites More sharing options...
vekia Posted November 13, 2013 Share Posted November 13, 2013 so product links works, or not? im confused now I totally don't understand why links to products are working when I clink on product then I get "Oops, something went wrong Try to refresh this page ..." Link to comment Share on other sites More sharing options...
PiterKa Posted November 13, 2013 Author Share Posted November 13, 2013 so product links works, or not? im confused now I am too. Product links are not working from mobile phone, but the link (I mean the string) is correct, when retyped to computer browser it works, when used in mobile phone it doesn't. Link to comment Share on other sites More sharing options...
vekia Posted November 13, 2013 Share Posted November 13, 2013 so they don't work, and you said in your first topic that they work, this is why im confused. can you share url to your website please? i will inspect it both on pc and mobile Link to comment Share on other sites More sharing options...
PiterKa Posted November 14, 2013 Author Share Posted November 14, 2013 so they don't work, and you said in your first topic that they work, this is why im confused. can you share url to your website please? i will inspect it both on pc and mobile Please go from you mobile phone to czaskochania.pl and try to access any product from any category, you should get error message. When you retype the whole url to your browser the link will open product page correctly. I used android browser on my mobile phone to test it. Link to comment Share on other sites More sharing options...
PiterKa Posted November 25, 2013 Author Share Posted November 25, 2013 I resolved this finally. I noticed that Prestashop by default is switching off my responsive theme on mobile devices, after I changed this in Prestashop Admin, my responsive theme was properly working on mobile devices. The theme for mobiles which was not working had to be some prestashop template for mobile devices. Link to comment Share on other sites More sharing options...
jayender Posted January 29, 2014 Share Posted January 29, 2014 Hi I have same problem New products not working in android phone, it works well in pc. How to solve this problem please help. My url is www.njscollections.com Link to comment Share on other sites More sharing options...
vekia Posted January 29, 2014 Share Posted January 29, 2014 Hi I have same problem New products not working in android phone, it works well in pc. How to solve this problem please help. My url is www.njscollections.com Link to comment Share on other sites More sharing options...
jayender Posted January 29, 2014 Share Posted January 29, 2014 My site is crashing down I am reinstalling again hope this time everything it will be good. Thanks for looking. Link to comment Share on other sites More sharing options...
jayender Posted January 30, 2014 Share Posted January 30, 2014 hi now my site back with some sample products. still mobile site is same not working i can select the product but it doesn't go anywhere. please help Link to comment Share on other sites More sharing options...
jayender Posted February 6, 2014 Share Posted February 6, 2014 Hi vekia did u find any solution. How it fix it please help. Link to comment Share on other sites More sharing options...
vekia Posted February 6, 2014 Share Posted February 6, 2014 i checked your website bot on mobile and pc and everything works wine, product pages working well. Link to comment Share on other sites More sharing options...
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