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(12)Cannot allocate memory suphp ajax.php


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HEllo All,

 

I get often this problem : 

 

(12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/...../ajax.php, referer: https://magazin.dioda.ro/..../index.php?controller=AdminProducts&id_category=11&addproduct&token=3c20286ab99cf916756fb0e3c9e5d12f

 

Mostly on back office, I have spoken with my ISP but they say that they have raised memory usage to 2G...

 

Because of this I suspect that I cannot save packages ...

 

 

Kind Regards,

Daniel

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YEs, it's cPanel, but I don't have access to any parameters...

 

I have spoken with them again today. They have promised that they will do an upgrade of apache/mysql/php versions on this night. 

 

I am clueless . Do other users witness same situation ?

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  • 3 years later...

Yes, I got the same problem with Prestashop from 2 different hosts. It seems PrestaShop is quite memory hungry, I am already using the best shared hosting I can get without paying for a dedicated server. 

I am using version 1.6.1.10, just with some modules came with the theme which is a premium theme from addons.prestashop.com

 

Anyone got have this? Any fix?

 

Thanks in advance.

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  • 1 month later...
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