Can't get website out of maintenance

[YPS BVBA]

Hello,

 

I have a problem getting my website out of maintenance mode.

 

I have used the 1-click upgrade tool to upgrade v1.5.5 to v1.5.6 and now my website doens't come back from maintenance.

Also the administrator back-end stays in maintenance mode, so I really can't get into the system

 

Any idea how I can get into the back-end to disable maintenance mode?

I still have access to the DB (phpmyadmin), so if necessary I can change a setting if someone can tell me what I need to change.

 

Thanks for the urgent reply!

[vekia]

i suppose that you've got configuration entry duplicated in ps_configuration table.

make sure that "PS_SHOP_ENABLE" variable isn't duplicated

[YPS BVBA]

Hello,

 

There is no duplicate, but the value was 0.

I have changed to 1 and the webshop is back online now, but the administrator back-end is still under maintenance.

 

Any idea how to get the back-end back online?

 

Thanks.

 

Fabio

 

 

i suppose that you've got configuration entry duplicated in ps_configuration table.

make sure that "PS_SHOP_ENABLE" variable isn't duplicated

[vekia]

can you show how whole entry to PS_SHOP_ENABLE looks like?

[YPS BVBA]

This is the complete list:

 

 

SQL-resultaat

Machine: localhost
Database: yps_webshop
Genereertijd: 21 okt 2013 om 13:22
Gegenereerd door: phpMyAdmin 3.4.2 / MySQL 5.0.67-community
SQL-query: SELECT * FROM `ps_configuration` LIMIT 250, 500 ; 
Rijen: 166

id_configuration id_shop_group id_shop name value date_add date_upd 251 NULL NULL PS_PAYMENT_LOGO_CMS_ID 0 0000-00-00 00:00:00 2013-09-08 14:25:28 252 NULL NULL HOME_FEATURED_NBR 16 0000-00-00 00:00:00 2013-10-15 13:11:46 253 NULL NULL SEK_MIN_OCCURENCES 1 0000-00-00 00:00:00 2013-09-08 14:25:28 254 NULL NULL SEK_FILTER_KW   0000-00-00 00:00:00 0000-00-00 00:00:00 255 NULL NULL PS_ALLOW_MOBILE_DEVICE 0 0000-00-00 00:00:00 2013-10-15 13:35:08 256 NULL NULL PS_CUSTOMER_CREATION_EMAIL 1 0000-00-00 00:00:00 2013-10-15 14:44:25 257 NULL NULL PS_SMARTY_CONSOLE_KEY SMARTY_DEBUG 0000-00-00 00:00:00 0000-00-00 00:00:00 258 NULL NULL BLOCKADVERT_TITLE PrestaShop 2013-09-08 14:25:27 2013-09-08 14:25:27 259 NULL NULL CUSTPRIV_MESSAGE NULL 2013-09-08 14:25:28 2013-09-08 14:25:28 260 NULL NULL BLOCKSPECIALS_NB_CACHES 20 2013-09-08 14:25:28 2013-09-08 14:25:28 261 NULL NULL HOMESLIDER_LOOP 1 2013-09-08 14:25:28 2013-09-08 14:25:28 262 NULL NULL GF_INSTALL_CALC 1 2013-09-08 14:25:30 2013-09-08 14:26:47 263 NULL NULL GF_CURRENT_LEVEL 3 2013-09-08 14:25:30 2013-10-18 16:26:55 264 NULL NULL GF_CURRENT_LEVEL_PERCENT 15 2013-09-08 14:25:30 2013-10-18 16:26:55 265 NULL NULL GF_NOTIFICATION 0 2013-09-08 14:25:30 2013-10-18 16:26:55 266 NULL NULL PS_LAST_VERSION a:10:{s:4:"name";s:14:"1.5.6.0 stable";s:3:"num";s... 2013-09-08 14:26:45 2013-10-11 10:07:59 267 NULL NULL PS_LAST_VERSION_CHECK 1382107604 2013-09-08 14:26:45 2013-10-18 16:46:44 268 NULL NULL GF_NOT_VIEWED_BADGE 236 2013-09-08 14:26:47 2013-10-18 09:10:06 269 NULL NULL PS_ALLOW_ACCENTED_CHARS_URL 0 2013-09-08 14:30:01 2013-09-08 14:30:01 270 NULL NULL PS_HTACCESS_DISABLE_MULTIVIEWS 0 2013-09-08 14:30:01 2013-09-08 14:30:01 271 NULL NULL PS_HTACCESS_DISABLE_MODSEC 0 2013-09-08 14:30:01 2013-09-08 14:30:01 272 NULL NULL PS_ALLOW_MULTISHIPPING 1 2013-09-09 08:11:03 2013-10-18 11:39:09 273 NULL NULL PS_SHIP_WHEN_AVAILABLE 1 2013-09-09 08:11:03 2013-10-18 11:39:09 274 NULL NULL PS_GIFT_WRAPPING_TAX_RULES_GROUP 0 2013-09-09 08:11:03 2013-10-18 11:39:09 275 NULL NULL PS_PRODUCT_SHORT_DESC_LIMIT 0 2013-09-09 08:14:03 2013-10-18 12:59:18 276 NULL NULL PS_QTY_DISCOUNT_ON_COMBINATION 0 2013-09-09 08:14:03 2013-10-18 12:59:18 277 NULL NULL PS_REGISTRATION_PROCESS_TYPE 1 2013-09-09 08:14:21 2013-10-15 14:44:25 278 NULL NULL PS_CART_FOLLOWING 1 2013-09-09 08:14:21 2013-10-15 14:44:25 279 NULL NULL PS_B2B_ENABLE 1 2013-09-09 08:14:21 2013-10-15 14:44:25 280 NULL NULL PS_STORES_DISPLAY_SITEMAP 1 2013-09-09 08:15:41 2013-09-09 08:15:41 281 NULL NULL PS_SHOP_DETAILS NULL 2013-09-09 08:15:41 2013-09-09 08:15:41 282 NULL NULL PS_SHOP_ADDR1 NULL 2013-09-09 08:15:41 2013-09-09 08:15:41 283 NULL NULL PS_SHOP_ADDR2 NULL 2013-09-09 08:15:41 2013-09-09 08:15:41 284 NULL NULL PS_SHOP_CODE NULL 2013-09-09 08:15:41 2013-09-09 08:15:41 285 NULL NULL PS_SHOP_CITY NULL 2013-09-09 08:15:41 2013-09-09 08:15:41 286 NULL NULL PS_SHOP_COUNTRY_ID 3 2013-09-09 08:15:41 2013-09-09 08:15:41 287 NULL NULL PS_SHOP_COUNTRY Belgium 2013-09-09 08:15:41 2013-09-09 08:15:41 288 NULL NULL PS_SHOP_PHONE NULL 2013-09-09 08:15:41 2013-09-09 08:15:41 289 NULL NULL PS_SHOP_FAX NULL 2013-09-09 08:15:41 2013-09-09 08:15:41 290 NULL NULL PS_INVOICE_START_NUMBER 0 2013-09-09 08:20:42 2013-09-09 08:20:42 291 NULL NULL PS_INVOICE_FREE_TEXT NULL 2013-09-09 08:20:42 2013-09-09 08:20:42 292 NULL NULL PS_PDF_USE_CACHE 0 2013-09-09 08:20:42 2013-09-09 08:20:42 293 NULL NULL PREDIGGO_WEB_SITE_ID WineDemo_Fake_Shop_ID_123456789 2013-09-09 08:22:34 2013-09-09 08:22:34 294 NULL NULL PREDIGGO_WEB_SITE_ID_CHECKED 0 2013-09-09 08:22:34 2013-09-09 08:22:34 295 NULL NULL PREDIGGO_LOGS_FG 0 2013-09-09 08:22:34 2013-09-09 08:22:34 296 NULL 1 PREDIGGO_PRODUCTS_FG 1 2013-09-09 08:22:34 2013-09-09 08:22:34 297 NULL 1 PREDIGGO_ORDERS_FG 1 2013-09-09 08:22:34 2013-09-09 08:22:34 298 NULL 1 PREDIGGO_CUSTOMERS_FG 1 2013-09-09 08:22:34 2013-09-09 08:22:34 299 NULL 1 PREDIGGO_EXPORT_PRODUCT_IMG 1 2013-09-09 08:22:34 2013-09-09 08:22:34 300 NULL 1 PREDIGGO_EXPORT_PRODUCT_DESC 1 2013-09-09 08:22:34 2013-09-09 08:22:34 301 NULL 1 PREDIGGO_EXPORT_PRODUCT_MIN_QTY 1 2013-09-09 08:22:34 2013-09-09 08:22:34 302 NULL 1 PREDIGGO_NB_DAYS_ORDER 180 2013-09-09 08:22:34 2013-09-09 08:22:34 303 NULL 1 PREDIGGO_NB_DAYS_CUSTOMER 180 2013-09-09 08:22:34 2013-09-09 08:22:34 304 NULL 1 PREDIGGO_ATTRIBUTES_GROUPS_IDS NULL 2013-09-09 08:22:34 2013-09-09 08:22:34 305 NULL 1 PREDIGGO_FEATURES_IDS NULL 2013-09-09 08:22:34 2013-09-09 08:22:34 306 NULL 1 PREDIGGO_PRODUCTS_NOT_RECO NULL 2013-09-09 08:22:34 2013-09-09 08:22:34 307 NULL 1 PREDIGGO_PRODUCTS_NOT_SEARCH NULL 2013-09-09 08:22:34 2013-09-09 08:22:34 308 NULL NULL PREDIGGO_HTPASSWD_USER user 2013-09-09 08:22:34 2013-09-09 08:22:34 309 NULL NULL PREDIGGO_HTPASSWD_PWD pwd 2013-09-09 08:22:34 2013-09-09 08:22:34 310 NULL 1 PREDIGGO_RECO_LOGS_FG 0 2013-09-09 08:22:34 2013-09-09 08:22:34 311 NULL 1 PREDIGGO_SERVER_URL_RECO http://demo.prediggo.com:8091 2013-09-09 08:22:34 2013-09-09 08:22:34 312 NULL 1 PREDIGGO_HOME_RECO 1 2013-09-09 08:22:34 2013-09-09 08:22:34 313 NULL 1 PREDIGGO_HOME_NB_RECO 5 2013-09-09 08:22:34 2013-09-09 08:22:34 314 NULL 1 PREDIGGO_HOME_BLOCK_TITLE NULL 2013-09-09 08:22:34 2013-09-09 08:22:34 315 NULL 1 PREDIGGO_ERROR_RECO 1 2013-09-09 08:22:34 2013-09-09 08:22:34 316 NULL 1 PREDIGGO_ERROR_NB_RECO 6 2013-09-09 08:22:34 2013-09-09 08:22:34 317 NULL 1 PREDIGGO_ERROR_BLOCK_TITLE NULL 2013-09-09 08:22:34 2013-09-09 08:22:34 318 NULL 1 PREDIGGO_PRODUCT_RECO 1 2013-09-09 08:22:34 2013-09-09 08:22:34 319 NULL 1 PREDIGGO_PRODUCT_NB_RECO 6 2013-09-09 08:22:34 2013-09-09 08:22:34 320 NULL 1 PREDIGGO_PRODUCT_BLOCK_TITLE NULL 2013-09-09 08:22:34 2013-09-09 08:22:34 321 NULL 1 PREDIGGO_CATEGORY_RECO 1 2013-09-09 08:22:34 2013-09-09 08:22:34 322 NULL 1 PREDIGGO_CATEGORY_NB_RECO 6 2013-09-09 08:22:34 2013-09-09 08:22:34 323 NULL 1 PREDIGGO_CATEGORY_BLOCK_TITLE NULL 2013-09-09 08:22:34 2013-09-09 08:22:34 324 NULL 1 PREDIGGO_CUSTOMER_RECO 1 2013-09-09 08:22:34 2013-09-09 08:22:34 325 NULL 1 PREDIGGO_CUSTOMER_NB_RECO 6 2013-09-09 08:22:34 2013-09-09 08:22:34 326 NULL 1 PREDIGGO_CUSTOMER_BLOCK_TITLE NULL 2013-09-09 08:22:34 2013-09-09 08:22:34 327 NULL 1 PREDIGGO_CART_RECO 1 2013-09-09 08:22:34 2013-09-09 08:22:34 328 NULL 1 PREDIGGO_CART_NB_RECO 6 2013-09-09 08:22:34 2013-09-09 08:22:34 329 NULL 1 PREDIGGO_CART_BLOCK_TITLE NULL 2013-09-09 08:22:34 2013-09-09 08:22:34 330 NULL 1 PREDIGGO_BEST_SALES_RECO 1 2013-09-09 08:22:34 2013-09-09 08:22:34 331 NULL 1 PREDIGGO_BEST_SALES_NB_RECO 6 2013-09-09 08:22:34 2013-09-09 08:22:34 332 NULL 1 PREDIGGO_BEST_SALES_BLOCK_TITLE NULL 2013-09-09 08:22:34 2013-09-09 08:22:34 333 NULL 1 PREDIGGO_LAYERED_RECO 1 2013-09-09 08:22:34 2013-09-09 08:22:34 334 NULL 1 PREDIGGO_LAYERED_NB_RECO 3 2013-09-09 08:22:34 2013-09-09 08:22:34 335 NULL 1 PREDIGGO_LAYERED_BLOCK_TITLE NULL 2013-09-09 08:22:34 2013-09-09 08:22:34 336 NULL 1 PREDIGGO_SEARCH_ACTIVE 1 2013-09-09 08:22:34 2013-09-09 08:22:34 337 NULL 1 PREDIGGO_SEARCH_NB_ITEMS 10 2013-09-09 08:22:34 2013-09-09 08:22:34 338 NULL 1 PREDIGGO_SEARCH_NB_MIN_CHARS 3 2013-09-09 08:22:34 2013-09-09 08:22:34 339 NULL 1 PREDIGGO_SEARCH_LOGS_FG 0 2013-09-09 08:22:34 2013-09-09 08:22:34 340 NULL 1 PREDIGGO_SERVER_URL_SEARCH http://demo.prediggo.com:8091 2013-09-09 08:22:34 2013-09-09 08:22:34 341 NULL 1 PREDIGGO_SEARCHANDIZING_ACTIVE 1 2013-09-09 08:22:34 2013-09-09 08:22:34 342 NULL 1 PREDIGGO_LAYERED_NAV_ACTIVE 1 2013-09-09 08:22:34 2013-09-09 08:22:34 343 NULL 1 PREDIGGO_AUTOCOMPLETION_ACTIVE 1 2013-09-09 08:22:34 2013-09-09 08:22:34 344 NULL 1 PREDIGGO_AUTOCOMPLETION_NB_ITEMS 6 2013-09-09 08:22:34 2013-09-09 08:22:34 345 NULL 1 PREDIGGO_SUGGEST_ACTIVE 1 2013-09-09 08:22:34 2013-09-09 08:22:34 346 NULL 1 PREDIGGO_SUGGEST_WORDS NULL 2013-09-09 08:22:34 2013-09-09 08:22:34 347 NULL NULL PS_LOYALTY_POINT_VALUE 0.5 2013-09-09 08:23:13 2013-10-15 13:02:22 348 NULL NULL PS_LOYALTY_MINIMAL 250 2013-09-09 08:23:13 2013-10-15 13:02:22 349 NULL NULL PS_LOYALTY_POINT_RATE 100 2013-09-09 08:23:13 2013-10-15 13:02:22 350 NULL NULL PS_LOYALTY_NONE_AWARD 1 2013-09-09 08:23:13 2013-10-15 13:02:22 id_configuration id_shop_group id_shop name value date_add date_upd 351 NULL NULL PS_LOYALTY_VOUCHER_DETAILS NULL 2013-09-09 08:23:13 2013-09-09 08:23:13 352 NULL NULL PS_LOYALTY_VOUCHER_CATEGORY 2,3,4,5,7,13,14,18,19,15,20,21 2013-09-09 08:23:13 2013-10-15 13:02:22 353 NULL NULL PS_SHOW_CAT_MODULES_1 favorites 2013-09-09 08:23:30 2013-10-18 09:57:03 354 NULL NULL PS_FOLLOW_UP_ENABLE_1 0 2013-09-09 09:38:47 2013-09-09 09:38:47 355 NULL NULL PS_FOLLOW_UP_ENABLE_2 0 2013-09-09 09:38:47 2013-09-09 09:38:47 356 NULL NULL PS_FOLLOW_UP_ENABLE_3 0 2013-09-09 09:38:47 2013-09-09 09:38:47 357 NULL NULL PS_FOLLOW_UP_ENABLE_4 0 2013-09-09 09:38:47 2013-09-09 09:38:47 358 NULL NULL PS_FOLLOW_UP_AMOUNT_1 0 2013-09-09 09:38:47 2013-09-09 09:38:47 359 NULL NULL PS_FOLLOW_UP_AMOUNT_2 0 2013-09-09 09:38:47 2013-09-09 09:38:47 360 NULL NULL PS_FOLLOW_UP_AMOUNT_3 0 2013-09-09 09:38:47 2013-09-09 09:38:47 361 NULL NULL PS_FOLLOW_UP_AMOUNT_4 0 2013-09-09 09:38:47 2013-09-09 09:38:47 362 NULL NULL PS_FOLLOW_UP_DAYS_1 0 2013-09-09 09:38:47 2013-09-09 09:38:47 363 NULL NULL PS_FOLLOW_UP_DAYS_2 0 2013-09-09 09:38:47 2013-09-09 09:38:47 364 NULL NULL PS_FOLLOW_UP_DAYS_3 0 2013-09-09 09:38:47 2013-09-09 09:38:47 365 NULL NULL PS_FOLLOW_UP_DAYS_4 0 2013-09-09 09:38:48 2013-09-09 09:38:48 366 NULL NULL PS_FOLLOW_UP_THRESHOLD_3 0 2013-09-09 09:38:48 2013-09-09 09:38:48 367 NULL NULL PS_FOLLOW_UP_DAYS_THRESHOLD_4 0 2013-09-09 09:38:48 2013-09-09 09:38:48 368 NULL NULL PS_FOLLOW_UP_CLEAN_DB 0 2013-09-09 09:38:48 2013-09-09 09:38:48 369 NULL NULL PS_FOLLOWUP_SECURE_KEY JBLUCPNVG21WTMNR 2013-09-09 09:38:48 2013-09-09 09:38:48 370 NULL NULL SE_RERESH_METHOD 1 2013-09-09 09:39:18 2013-10-15 08:48:14 371 NULL NULL PS_ALLOW_HTML_IFRAME 0 2013-09-16 13:38:24 2013-09-16 13:38:24 372 NULL NULL PS_MULTISHOP_FEATURE_ACTIVE 0 2013-09-16 13:38:24 2013-09-16 13:38:24 373 NULL NULL PS_AUTOUPDATE_MODULE_IDTAB 103 2013-10-15 08:23:01 2013-10-15 08:23:43 374 NULL NULL PS_UPGRADE_CHANNEL major 2013-10-15 08:23:44 2013-10-15 08:23:44 375 NULL NULL PS_AUTOUP_UPDATE_DEFAULT_THEME 1 2013-10-15 08:23:44 2013-10-15 08:23:44 376 NULL NULL PS_AUTOUP_KEEP_MAILS 1 2013-10-15 08:23:44 2013-10-15 08:23:44 377 NULL NULL PS_AUTOUP_CUSTOM_MOD_DESACT 1 2013-10-15 08:23:44 2013-10-15 08:23:44 378 NULL NULL PS_AUTOUP_MANUAL_MODE 0 2013-10-15 08:23:44 2013-10-15 08:23:44 379 NULL NULL PS_AUTOUP_PERFORMANCE 1 2013-10-15 08:23:44 2013-10-15 08:23:44 380 NULL NULL PS_DISPLAY_ERRORS 0 2013-10-15 08:23:44 2013-10-15 08:23:44 381 NULL NULL PS_MAINTENANCE_IP NULL 2013-10-15 08:26:04 2013-10-18 16:17:51 382 NULL NULL MA_MERCHANT_ORDER 1 2013-10-15 08:26:56 2013-10-15 08:27:05 383 NULL NULL MA_MERCHANT_OOS 1 2013-10-15 08:26:56 2013-10-15 08:27:05 384 NULL NULL MA_CUSTOMER_QTY 1 2013-10-15 08:26:56 2013-10-15 08:26:56 385 NULL NULL MA_MERCHANT_MAILS [email protected] 2013-10-15 08:26:56 2013-10-15 08:26:56 386 NULL NULL MA_LAST_QTIES 3 2013-10-15 08:26:56 2013-10-15 08:27:05 387 NULL NULL MA_MERCHANT_COVERAGE 0 2013-10-15 08:26:56 2013-10-15 08:27:05 388 NULL NULL MA_PRODUCT_COVERAGE 0 2013-10-15 08:26:56 2013-10-15 08:27:05 389 NULL NULL PS_NEWSLETTER_RAND 8252815071726409141 2013-10-15 08:28:07 2013-10-15 08:28:07 390 NULL NULL REFERRAL_DISCOUNT_DESCRIPTION NULL 2013-10-15 08:28:50 2013-10-15 08:28:50 391 NULL NULL REFERRAL_ORDER_QUANTITY 1 2013-10-15 08:28:50 2013-10-15 08:29:14 392 NULL NULL REFERRAL_DISCOUNT_TYPE 2 2013-10-15 08:28:50 2013-10-15 08:29:14 393 NULL NULL REFERRAL_NB_FRIENDS 10 2013-10-15 08:28:50 2013-10-15 08:29:14 394 NULL NULL REFERRAL_DISCOUNT_VALUE_1 5 2013-10-15 08:28:50 2013-10-15 08:29:14 395 NULL NULL REFERRAL_PERCENTAGE 5 2013-10-15 08:28:50 2013-10-15 08:29:14 396 NULL NULL PS_LOGGED_ON_ADDONS 1 2013-10-15 08:43:15 2013-10-15 08:43:15 397 NULL NULL CROSSSELLING_DISPLAY_PRICE 0 2013-10-15 08:44:14 2013-10-15 08:44:21 398 NULL NULL CROSSSELLING_NBR 10 2013-10-15 08:44:14 2013-10-15 08:44:21 399 NULL NULL VATNUMBER_MANAGEMENT 1 2013-10-15 09:42:58 2013-10-15 09:42:58 400 NULL NULL VATNUMBER_COUNTRY 3 2013-10-15 09:43:08 2013-10-15 09:47:49 401 NULL NULL VATNUMBER_CHECKING 1 2013-10-15 09:43:08 2013-10-15 09:43:08 402 NULL NULL PS_LOGO_MAIL logo_mail.jpg 2013-10-15 13:35:08 2013-10-15 13:35:08 403 NULL NULL PS_LOGO_MOBILE logo_mobile.jpg 2013-10-15 13:36:13 2013-10-15 13:36:13 404 NULL NULL SHOP_LOGO_MOBILE_HEIGHT 57 2013-10-15 13:36:13 2013-10-18 12:59:41 405 NULL NULL SHOP_LOGO_MOBILE_WIDTH 160 2013-10-15 13:36:13 2013-10-18 12:59:41 406 NULL NULL PS_LOGO_INVOICE logo_invoice.jpg 2013-10-15 13:37:55 2013-10-15 13:37:55 407 NULL NULL PS_INSTANT_SEARCH 1 2013-10-15 14:48:31 2013-10-15 15:43:27 408 NULL NULL PS_CSS_THEME_CACHE 1 2013-10-18 09:10:53 2013-10-18 09:12:53 409 NULL NULL PS_JS_THEME_CACHE 1 2013-10-18 09:10:53 2013-10-18 09:12:53 410 NULL NULL PS_HTML_THEME_COMPRESSION 1 2013-10-18 09:10:53 2013-10-18 09:12:53 411 NULL NULL PS_JS_HTML_THEME_COMPRESSION 1 2013-10-18 09:10:53 2013-10-18 09:12:53 412 NULL NULL PS_HTACCESS_CACHE_CONTROL 1 2013-10-18 09:10:53 2013-10-18 09:12:53 413 NULL NULL FOOTER_CMS_TEXT_1 NULL 2013-10-18 09:17:26 2013-10-18 09:17:26 414 NULL NULL FOOTER_CMS_TEXT_2 NULL 2013-10-18 09:17:26 2013-10-18 09:17:26 415 NULL NULL FOOTER_CMS_TEXT_3 NULL 2013-10-18 09:17:26 2013-10-18 09:17:26 416 NULL NULL EDITORIAL_IMAGE_DISABLE 0 2013-10-18 09:25:56 2013-10-18 09:25:56

can you show how whole entry to PS_SHOP_ENABLE looks like?

[YPS BVBA]

And the results in pdf

SQL-resultaat - phpMyAdmin 3.4.pdf

[vekia]

sorry but i cant find this field bot in your message and attached pdf file

[YPS BVBA]

That is strange.

I can see the field and it is enabled correctly:

 

 

 

 

 

 

sorry but i cant find this field bot in your message and attached pdf file

 

 

[vekia]

ok thank you, you're runing store under "multistore" mode?

[YPS BVBA]

No multistore

 

 

 

ok thank you, you're runing store under "multistore" mode?

[YPS BVBA]

None of the settings have been changed before.

 

We only upgraded Prestashop from 1.5.5 to 1.5.6. After the upgrade process, this problem occurred.

[gonebdg - webindoshop.com]

Maintenance Mode is for Front Office not Back Office.

So what do you mean " ... administrator back-end stays in maintenance mode ..." ?

 

If you can't logged in to Back Office, try to clear your browser cache & cookie.

[YPS BVBA]

Hello 

 

When I surf to the webshop, I see the maintenance page, this issue is solved by changing value in DB shop_enabled = 1

 

When I surf to the webshop/administrator, I also get the maintenance page.

I just cleared cache and now i don't get the maintenance page but "page not available/found"

 

The webpage = webshop.yps.be = OK

Administrator = webshop.yps.be/admin9229 = unavailable??

 

I'm just checking FTP now, but the folder admin9229 exists including all files as before the upgrade.

I really don't understand why upgrading is causing so much problems.

 

 

 

 

Maintenance Mode is for Front Office not Back Office.

So what do you mean " ... administrator back-end stays in maintenance mode ..." ?

 

If you can't logged in to Back Office, try to clear your browser cache & cookie.

[YPS BVBA]

Any update about this problem? 

The administrator control panel is not available

 

Thanks!

[gonebdg - webindoshop.com]

Please make sure there is no directory named "install" or "admin"

and please check CHMOD of directory /admin9229/ usually 755 and check the .htaccess file

[Ovidiu H]

ok thank you, you're runing store under "multistore" mode?

 

Hello Vekia. 

 

I have a problem enabaling one of my stores. I am using Prestashop multiple store feature, and after upgradint to Prestahop 1.6.1.2 I can not enable one of my store. In back office the stores look like enable please see the image attached .The problem is that i can see multiple   configuration entery in ps_configuration for PS_SHOP_ENABLE..Wich one showld I delete. You can see attached the PDF.

 

See the link bellow for the files. https://www.dropbox.com/sh/ny0gotgfg4jk4g5/AACNcZSUPHWOHmJaX8Z6hPDYa?dl=0

 

Thanks!

[Ovidiu H]

Problem solved.

 

In the ps_configuration I had 4 entries for PS_SHOP_ENABLE. I have deleted the row 29. This entery has no store assigned. In other cases may be a different row. For the last 3 entries I have shop ID assigned to all of them .

 

Keep in mind that my problem was in multishop . 

[radar654]

For Multistore:

Go to every each store and change the status there. After it works.

Edited January 9, 2016 by radar654 (see edit history)

[lovemyseo]

ok thank you, you're runing store under "multistore" mode?

Yes its multistore mode under different domain

[lovemyseo]

Clearing each website cache separately with all optimized options on and very ast option disable USe Cache I think then it worked for me