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fedexcarrier: Error 1000: Authentication Failed


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Hello,

 

I am seeking for help on fedexcarrier module to work on Prestashop 1.5.6.0

 

I called FedEx today for my "FedEx Web Services" to be promoted to production and received an email with title "Your Production Key registration is complete" with the following info:

 

Production Password: zxZw................7ukC

FedEx Account Number : 4#######8

Production Meter Number : 1#######9

 

Now, when I try to configure the fedexcarrier module, it prompts for the following information:

 

Your Fedex account:

Your Fedex meter number:1#######9

Your Fedex password:

Your Fedex Authentication Key: zxZw................7ukC

 

I tried the "Fedex account/password" with my username/password that I use login to fedex.com website and getting the "Error 1000: Authentication Failed" message.

I also tried the Fedex account number(4#######8) and the password that I use logging on the fedex.com website and getting the "Error 1000: Authentication Failed" message.....

 

All of the status are checked except:

warn2.png 3) Webservice test connection : Error 1000 : Authentication Failed

 

What am I doing wrong here?

 

Thank you.

 

  Peter.

 

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I would expect something like:

 

 

Your Fedex account:  4#######8

Your Fedex meter number:1#######9

Your Fedex password: zxZw................7ukC

Your Fedex Authentication Key:

Only one missing is the Authentication Key, which they don't send you by Email.

 

Your authentication key was shown on the page when you applied. Go to your FedEx account to get it.

See here for more info on moving to production: (Not fully the same as in PrestaShop, but process is similar)

https://support.bigcommerce.com/questions/1368/How+do+I+setup+FedEx+to+integrate+with+my+store%3F

 

Here you see when they gave you the Authentication key, and where to get it again.

Hope this helps,

pascal

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  • 3 years later...

Hello sir,
                   I have install Fedexcarrier module on my local system.I have facing error code : 1000. Any help/suggestion for me. Below I added my detail.

Test meter number : 118770283
Test Account Number:51XXXXX28
Test Password:vvIHuDyCKFNfH29EuliJwC50r

Developer Test Key :  z7V8uWL4pUzfwXXX

Edited by ankitilogix (see edit history)
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